A97
JACK IN THE BOX #6819
10121 N TRYON ST, Charlotte, NC 28262
Restaurant · NC permit/State ID 20600110459
Latest gradeA (97)
Last inspectedOct 12, 2026
Inspections on record9
On record sinceAug 29, 2022
Score history
Aug 29, 2022Higher is betterOct 12, 2026
Inspections & violations
Oct 12, 2026 A 97 · 3 violations
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed tomato, lettuce, and American sliced cheese cold holding above 41F in prep unit. Items were filled above fill line in containers. CDI - PIC voluntarily discarded top portion of products. PIC moved items into deeper containers to allow for foods to be held under cold holding line.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed leak in ceiling by three compartment sink. PIC stated the ceiling leaks when it is raining. Repair.
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed floors throughout establishment, underneath equipment and 3 compartment sink with visible food debris and build up. Increase cleaning frequency.
May 12, 2026 A 97 · 3 violations
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P observed white and yellow American cheese cold holding above 41. PIC stated they took it out of cold holding at 41 an hour and a half ago. CDI - PIC moved to walk-in cooler for rapid cooling.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#38 · Insects & rodents not present; no unauthorized animals
Corrected during inspection
6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed back door open throughout inspection. Establishment was getting a new AC system. No one came in or out the entire inspection. CDI - PIC closed door.
#53 · Toilet facilities: properly constructed, supplied & cleaned
Corrected during inspection
5-501.17 Provide a covered waste bin in female restrooms. Observed no covered trash can lid in restroom. Provide trash can lid.
Jul 10, 2025 A 98 · 4 violations
#2 · Certified Food Protection Manager
Corrected during inspection
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed no certified food protection manager at time of inspection. PIC arrived near end of inspection. EHS recommended at least one CFPM per shift. CDI: Education provided.
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed ice cream mix being held above 41F in shake machine. PIC stated unit has been serviced recently due to temperature issues. PIC placed service order during inspection. PIC voluntarily discarded ice cream mix and removed machine from service. Observed various TCS foods being held above 41F in make table. Product in flip-top portion held using TPHC. Product in reach-in portion held using temperature. Ambient temperature of unit 42F-45F. PIC voluntarily discarded product in bottom of unit. Nothing to be stored in reach-in portion of make table until repaired. EHS will return within 3 days to verify unit repaired and able to maintain TCS foods at or below 41F. VERIFICATION REQUIRED.
#41 · Wiping cloths: properly used & stored −0.5
Corrected during inspectionRepeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses.
Observed QAC sanitizer @ 0ppm in red sanitizer buckets. CDI: Food employee provided new sanitizer - 200ppm. REPEAT VIOLATION.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair.
Observed torn gaskets on reach-in freezer by side item fryers and reach-in cooler by chicken fryers. Observed shake mahcine and make table in poor repair- unable to maintain TCS foods at temperature.
Jan 8, 2025 A 97 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized −3
Corrected during inspectionRepeat violation
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P- Observed sanitizer in 3-compartment sink at less than 50ppm. Observed sanitizer dispensing at less than 50ppm. -CDI- PIC adjusted sanitizer dispensing concentration and EHS observed sanitizer dispensing at 100ppm by end of inspection.
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed hot trays from yesterday not cleaned but stored ready to use. EHS asked if the trays were used today and PIC stated the trays are not used in the mornings. EHS observed heavy grease build up and old food debris left on trays. CDI- Trays taken back to be cleaned. Trays must be cleaned every 4 hours.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P- Observed opened containers of salsa with 14-day shelf life in cold holding, as listed on automated date label. Prep date was this morning, 1/8. -CDI- Because the salsa has not yet exceeded the 7-day timeframe, PIC corrected discarded date on the label.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. -Observed wiping clothes in less than 50ppm sanitizer solution. -CDI- PIC re-made sanitizer solutions.
Jul 12, 2024 A 98 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed hot trays form yesterday not cleaned but stored ready to use. EHS asked how often the trays cleaned. PIC stated they are to be cleaned every 4 hours. EHS asked if the trays were used today. PIC stated no, the trays are not used in the mornings. Heavily grease build up and old foo debris was left on trays. CDI- Trays taken back to be cleaned.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed ice cream nozzle in need of cleaning.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed tall reach in freezer in need of cleaning. Observed heat lamp in need of cleaning.
#55 · Physical facilities installed, maintained & clean −0.5
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed floors in need of cleaning under and around equipment. Observed vents above dry storage in need of cleaning.
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed low grout at prep sink area.
Jan 3, 2024 A 97.5 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed dishes in the clean dish storage area with old food debris. CDI- Items taken back to be washed.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed ice machine with black and red residue.
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed bin housing single service sleeves in need of cleaning.
#55 · Physical facilities installed, maintained & clean −0.5
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed low grout at the dish pit area.
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed floors of walk in cooler in need of cleaning. Observed wall beside 3 comp sink in need of cleaning.
Jul 27, 2023 A 96.5 · 5 violations
Inspector comments: NOTE: Maintenance come on site and fixed walk in cooler. Cooler is holding below 41F. All items that were saved earlier (whole heads of lettuce/ tomatoes cut this morning, foods thawed from freezer) were placed back into the cooler.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed tomtoes, lettuce and cheese in the prep top holding above 41F. Items were over stacked in the containers. Items were portioned. Observed chicken tenders, chicken breast, egg rolls, black beans, cheese and tomatoes in the walk in cooler holding above 41F. The walk in cooler was holding at 46F/ 47F. All TCS items discarded. All items that came from the freezer and were in temperature were relocated to another cooler. The tomatoes and lettuce cut from the whole plant this morning was within time temp parameters and were placed in the front coolers to cool until maintenance comes on site. PIC called maintenance to fix walk in.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed lettuce, tomatoes and cheese over stacked in the prep top. CDI- Items portioned and cooled in a functional cooler.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. Observed walk in cooler holding above 41F. Maintenance called to fix cooler.
#49 · Non-food contact surfaces clean −1
Corrected during inspection
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed hot boxes/ cases with grease and debris. Observed tall reach in freezer in need of cleaning.
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed low grout at the fryers and grill areas.
Feb 13, 2023 A 97 · 6 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed two handsinks with no papertowels. CDI - PIC provided paper towels at handsinks.
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed tongs and egg rings stored as clean with food debris on them. CDI- Utensils were moved to be cleaned.
For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed chicken, lettuce, tacos, cheese, and egg roll in reach in with no date labels. Observed lettuce in another reach in with no date label. CDI - Date labels were added.
For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#38 · Insects & rodents not present; no unauthorized animals
Corrected during inspection
6-202.16 Perimeter walls and roofs shall effectively protect the establishment from the weather and entry of insects or pests. Observed roof access door was open. CDI - PIC closed door.
#49 · Non-food contact surfaces clean −0.5
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed debris build up on hot boxes and in microwave. Needs cleaning. REPEAT.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed door open and lids bent in on dumpster. Needs to be kept closed.
Aug 29, 2022 A 96.5 · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “JACK IN THE BOX #6819” or State ID 20600110459). Inspection type (routine vs. follow-up) is not published in the county's data.