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A97

PANERA BREAD A CONCOURSE

5501 JOSH BIRMINGHAM PY, A21, Charlotte, NC 28208
Restaurant · NC permit/State ID 20600110902
Latest gradeA (97)
Last inspectedOct 21, 2026
Inspections on record8
On record sinceApr 11, 2024

Score history

7085100 Apr 11, 2024: 96.5Aug 21, 2024: 98Nov 7, 2024: 98Mar 11, 2025: 93Oct 13, 2025: 94Feb 16, 2026: 92.5Jun 8, 2026: 94Oct 21, 2026: 97
Apr 11, 2024Higher is betterOct 21, 2026

Inspections & violations

Oct 21, 2026 A 97 · 3 violations
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P Observed employee wash hands at BOH hand washing sink where no form of soap was available and continue to don on gloves to handle food. CDI -EHS instructed employee to rewash hands at FOH hand washing sink. For more information on handwashing, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link, https://youtu.be/BH6CLGrH10M .
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf Observed no form of soap at hand washing sink located BOH. CDI - PIC went to kitchen downstairs to obtain soap. 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no form of hand drying at hand washing sink in downstairs kitchen. CDI- PIC added roll of paper towels. 5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed employee rinsing wet wiping cloths at hand washing sink at BOH. CDI -PIC educated employee on hand washing sink and wet wiping cloth usage. 5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed towards end of inspection in-use red sanitizer bucket being stored in same BOH hand washing sink. CDI - PIC removed sanitizer bucket and educated staff again.
#16 · Food-contact surfaces: cleaned & sanitized
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed black and pink build up inside ice machine walls. Increase frequency of cleaning.

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Jun 8, 2026 A 94 · 2 violations
#16 · Food-contact surfaces: cleaned & sanitized −3
Corrected during inspectionRepeat violation
REPEAT 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed several stainless steel ladles stored clean above flip tip unit #2 with food debris and build up. CDI - PIC moved items to soiled cart to be washing downstairs. 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed knife attached to metal leash stored clean with food debris and build up on blade. CDI - PIC had employee clean knife. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
REPEAT 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed in double door reach in cooler open bag of sausage above 41F. CDI - PIC voluntarily discarded bag of sausage. 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed in flip top unit #1 container of Cranberry Walnut Chicken Salad above 41F.CDI - PIC voluntarily discarded pan of Cranberry Walnut Chicken Salad. EHS mentioned to both PICs next inspection will result in cold holding risk control plan if food is observed incorrectly cold holding. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .

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Feb 16, 2026 A 92.5 · 4 violations
#16 · Food-contact surfaces: cleaned & sanitized −3
Corrected during inspectionRepeat violation
REPEAT 4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed in-use sanitizer buckets measuring at 0PPM. PIC was able to obtain sink to surface sanitizer at the correct concentration after a few attempts. PIC will place work order to verify wall dispenser is working correctly. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY 4-602.11 (C ) Equipment food contact surfaces and utensils shall be cleaned, and sanitized per 4-702.11/4-703.11, throughout the day at least every 4 hours, unless otherwise indicated in the Food Code, P. Observed table mounted commercial can opener with food build up and debris. CDI - PIC moved item to dish washer and will increase frequency of cleaning unit instead of weekly. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
REPEAT 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed two metal pans with portioned cups of green goddess dressing (TCS) above 41F from yesterday in cold drawer. CDI - PIC voluntarily discarded both pans of portioned cups of green goddess . For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) Observed two plastic containers of cut melons with date marking stickers 02/7-02/13 on counter top. CDI - PIC voluntarily discarded both pans. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#49 · Non-food contact surfaces clean
Corrected during inspection
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed food containers stored clean with stickers and food debris on non-food contact surfaces. CDI - PIC moved items to 3-comp-sink.

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Oct 13, 2025 A 94 · 5 violations
Inspector comments: Employee health policy for employees to sign: https://mecknc.widen.net/s/ftrdv7k6rd/food-employee-reporting-agreement EHP was compliant for inspection.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed 25ppm chlorine at chemical dish machine the machine data plate states 50PPM minimum is required. CDI- machine primed, sanitizer reads 50PPM TEN DAY VR. 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed a few dishes stored as clean with date mark sticker remaining, and two knives with dark residue inside tethers, in need of replacement; one in main kitchen, one is prep kitchen where WIC’s are. PIC re-washes and sanitizes dishes. Knives require 10 day VR. 3 DAY VR. 4-602.11 (C ) Equipment food contact surfaces and utensils shall be cleaned, and sanitized per 4-702.11/4-703.11, throughout the day at least every 4 hours, unless otherwise indicated in the Food Code, P. Observed baked goods on wooden display shelf that PIC states is not washed, rinsed, and sanitized in a complete process. PIC will lay down a barrier to use and EHS will verify compliance within 3 days. (-1.5)
#22 · Proper cold holding temperatures −1.5
Corrected during inspectionRepeat violation
REPEAT. 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed hard boiled eggs in fliptop 1 and tuna salad in fliptop 2 above 41F in cold holding. CDI- PIC rapidly cools items brought from WIC this morning in reach-in. (-1.5)
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed sliced tomato in cold drawer with lid secured, and less than 30 minutes in ambient cooling window, still not yet 41F. CDI- Tomatoes reach 41F by end of cooling window in RIC. (-0)
#38 · Insects & rodents not present; no unauthorized animals −2
Repeat violation
REPEAT. 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several fruit flies in back kitchen area. No contamination to food observed. (-2)
#42 · Washing fruits & vegetables −1
Corrected during inspectionRepeat violation
REPEAT. 3-302.15 Wash fruits and vegetables prior to use. Observed several avocados stated to be already washed in fliptop with stickers still on. CDI- PIC re-washes avocados. (-1)

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Mar 11, 2025 A 93 · 9 violations
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. - P. Observed two food handlers in downstairs kitchen wash their hands, then recontaminate by turning off faucet handles with their bare hands and transition into donning gloves to prep foods. CDI - Employees coached and compliance met with proper hand washing procedures. 2-301.15 Only wash hands in handwashing sink. - Pf. Observed food handler wash hands at prep sink. CDI - PIC educated and re-directed food handler to wash hands at hand sink. -2-
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41 F or less. - P. Observed numerous TCS applicable foods registering at temperatures above 41 F. See temp chart. Items were recently transported from downstairs kitchen. As observed upon EHS arrival to facility, foods are not maintained under temperature control during transport. CDI - All items above 41 F were relocated to downstairs walk-in cooler, left vented and cooled down to < 41 F. Discussion with PIC regarding implementation of placing TCS foods inside deep ice baths in large cambros as well as documentation on temperature logs to ensure compliance. -1.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24 hrs. - Pf. Observed yogurt first used yesterday without date label. CDI - PIC properly date marked product. 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. - P. Observed mac & cheese, oatmeal and hard boiled eggs in their respective prep units with out thaw/pull dates. CDI - Thaw/pull dates added. -0- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs.
#38 · Insects & rodents not present; no unauthorized animals −2
Repeat violation
REPEAT VIOLATION: 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed fruit flies in the downstairs prep kitchen and upstairs surrounding prep sink, hand washing and can wash stations. Increase PCO to eliminate pests. -2-
#42 · Washing fruits & vegetables −0.5
Repeat violation
REPEAT VIOLATION: 3-302.15 Wash fruits and vegetables prior to use. Observed avocados in the prep cooler with sticklers still attached. -0.5-
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed pass through dish machine in downstairs kitchen out of order. Facility uses only single service equipment and has been w/r/s at the 3-compartment sink. Repair equipment. -0-
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-501.18 Maintain wash, rinse, and sanitize solutions clean. Observed food debris and multiple soiled utensils stored on sanitizer drain board, overflowing inside of sanitizer basin and spilling into rinse basin. CDI - Employee present instructed to remove all utensils to wash basin and thoroughly clean and sanitize stations. -0-
#49 · Non-food contact surfaces clean
Corrected during inspection
4-601.11(C) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed dried food debris inside (1) large metal container where clean utensils are stored. CDI - Container removed by PIC to dish pit to be w/r/s. -0-
#51 · Plumbing installed; proper backflow devices −1
5-202.14 Prevent backflow or back siphonage prevention devices installed shall meet American Society of Sanitary Engineering standards. - P. Observed upstairs mop sink missing its backflow prevention device. Provide device. -1- ***Verification visit is required.

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Nov 7, 2024 A 98 · details not yet loaded

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Aug 21, 2024 A 98 · details not yet loaded

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Apr 11, 2024 A 96.5 · details not yet loaded

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PANERA BREAD A CONCOURSE” or State ID 20600110902). Inspection type (routine vs. follow-up) is not published in the county's data.