A98.5

PHO HUONG QUE RESTAURANT

7211 E INDEPENDENCE BV, Charlotte, NC 28227

Restaurant · NC permit/State ID 2060016964

Latest gradeA (98.5)

Last inspectedOct 19, 2026

Inspections on record44

On record sinceAug 21, 2013

Score history

Aug 18, 2014Higher is betterOct 19, 2026

Inspections & violations

Oct 19, 2026 A 98.5 · 2 violations

#22 · Proper cold holding temperatures −1.5

Corrected during inspection

3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed RTE shrimp in the lowboy unit above 41F. PIC stated that the shrimp had been placed in the unit last evening and have not left the unit since. All other foods in the unit were 41F or below. -CDI- PIC voluntarily discarded the shrimp. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .

#23 · Proper date marking & disposition

Corrected during inspection

3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C). Observed the shrimp that were pulled from the freezer yesterday were in the lowboy today with no date marking. Shrimp were RTE. EHS further notes that the shrimp were out of temperature. -CDI- PIC voluntarily discarded the shrimp. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .

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May 18, 2026 A 98.5 · 2 violations

#15 · Food separated & protected

Corrected during inspection

3-302.11 (A)(2) Separate types of raw animal foods from each other such as beef, fish, lamb, pork, and poultry during storage, preparation, holding, and display. -P- Observed raw chicken outside of the original packaging in ziplock bags stored above raw beef in the stand up RIF. Ensure that raw chicken is below raw beef. -CDI- PIC adjusted storage order to reflect proper storage order procedures. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation

#24 · Time as a Public Health Control; procedures & records −1.5

Corrected during inspection

3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. -Pf- Observed no TPHC start time or discard time present on the lettuce, Hanh, and the rice noodles. PIC stated, and explained that these foods were cooked at 10:00 AM and will be discarded at 2:00 PM. EHS reviewed facilities TPHC paper work. -CDI- PIC labeled the 3 foods for a 2:00 PM discard time. Ensure proper labeling is performed to remain in compliance for TPHC.

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Feb 4, 2026 A 99.5 · 1 violation

#49 · Non-food contact surfaces clean −0.5

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed soil and residue buildup present on the gaskets of the Stand Up RIF and Stand Up RIC as well as on the bottom of the Stand Up RIF. Ensure these areas, and all non-food contact surfaces are maintained as clean.

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Oct 3, 2025 A 99 · 2 violations

#25 · Consumer advisory provided for raw/ undercooked foods −0.5

3-603.11 (C )(2) A Consumer Advisory Reminder shall include asterisking the food item to a footnote that states: * Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness.- Pf Observed missing asterisk for menu item Pho Dac Diet (beef combination soup) which includes rare steak. EHS observed rare steak under the "build your own beef pho" was correctly asterisked to indicate that it is a raw or undercooked item. VERIFICATION REQUIRED within 10 days to ensure facility is in compliance.

#55 · Physical facilities installed, maintained & clean −0.5

Repeat violation

6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed food residue on ceiling tiles throughout the kitchen. Increase cleaning frequency. REPEAT VIOLATION.

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Apr 29, 2025 A 97 · 3 violations

#23 · Proper date marking & disposition −3

Corrected during inspectionRepeat violation

3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed multiple frozen TCS food items (house-made spring rolls, cooked pork, cooked pork sausage, cooked shrimp) in cold holding units that were not date-marked with the thaw date. PIC stated these food items were taken out to thaw yesterday. CDI: PIC created thaw date labels for all items, depicting that the clock has started again, to not surpass the seven day window. Observed a small container of cooked carrot filling for spring rolls and a large bus tub of the same spring roll filling, stored in a reach-in cooler without a date. PIC stated this TCS food items was made yesterday. CDI: PIC created date labels with yesterday’s dates for both containers of spring roll filling. Observed a container of these same spring rolls, stored in the reach-in freezer, without a date-mark. PIC stated these spring rolls were made yesterday. CDI: PIC created date label for spring rolls. REPEAT VIOLATION. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .

#28 · Toxic substances properly identified stored & used

Corrected during inspection

7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P Observed a sanitizer spray bottle of chlorine bleaching out the test strips. CDI: PIC diluted the chlorine sanitizer and EHS observed the concentration now reading at 200ppm.

#55 · Physical facilities installed, maintained & clean

6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed heavy buildup of oil/residue on ceiling tiles and heat/ac vents near the hood system. Increase cleaning frequency.

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Dec 27, 2024 A 98.5 · 2 violations

#15 · Food separated & protected

Corrected during inspection

3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. Observed two large lexan containers of pickled veggies stored under boxes of unwashed produce. CDI: PIC corrected storage order since there were no signs of physical contamination. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation

#23 · Proper date marking & disposition −1.5

Corrected during inspection

3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed a container of cooked pork chops and a container of cooked chicken breast that were not labeled. PIC stated that these were both cooked yesterday. CDI: PIC created date labels for these TCS food items. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .

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Oct 4, 2024 A 98.5 · details not yet loaded