A97

CHICK-FIL-A #698 AT LAKE NORMAN

16915 STATESVILLE RD, Huntersville, NC 28078

Restaurant · NC permit/State ID 2060017168

Latest gradeA (97)

Last inspectedOct 27, 2026

Inspections on record33

On record sinceJul 23, 2013

Score history

Jul 23, 2013Higher is betterOct 27, 2026

Inspections & violations

Oct 27, 2026 A 97 · 5 violations

#22 · Proper cold holding temperatures −1.5

Follow-up verification required

3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed thawing cabinet cold holding raw chicken above 41F. EHS observed thawing cabinet leaking. PIC stated unit has a terrible smell every morning and they have to clean up leak at the start of each day. PIC stated they do temperature logs but not for the last couple of days. Ambient temperature of thawing cabinet is 56F. PIC voluntarily discarded all chicken in thawing cabinet. PIC made a maintenance request to repair unit. EHS will arrive back on site within three days to verify unit is cold holding TCS items 41F and below. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .

#36 · Thermometers provided & accurate −0.5

Corrected during inspection

4-203.11(B) Food thermometers shall be accurate to +/- 2 degrees Fahrenheit.-Pf. Observed thermometer reading 6F lower than EHS thermometer. EHS calibrated one more thermometer that read the same as EHS. CDI - PIC voluntarily discarded the inaccurate thermometer. 4-302.13(B) In hot water mechanical WAREWASHING operations, an irreversible registering temperature indicator shall be provided and readily accessible for measuring the UTENSIL surface temperature.Pf Observed hot water dish plate unable to turn on to assess dish machine. CDI PIC added batteries to dish plate. For information on how to properly calibrate a thermometer, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following weblink: https://youtu.be/IxXix712KkI

#38 · Insects & rodents not present; no unauthorized animals

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several flies throughout establishment in preparation areas, cook line, dish pit, and holding stations. PIC stated they are unsure. The last time pest control was on site. Increase pest control.

#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used

4-501.11 Maintain equipment in good repair. Observed ice machine broken in preparation area. Replace/repair.

#49 · Non-food contact surfaces clean −1

Repeat violation

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Jun 30, 2026 A 99 · 2 violations

#44 · Utensils, equipment & linens: properly stored, dried & handled

Corrected during inspection

4-903.11 (B) After cleaning and sanitizing, clean equipment and utensils shall be stored in a self-draining position that allows air drying and covered or inverted. Observed a few stacks of metal pans wet stacked. CDI: PIC separated pans to allow for drying.

#49 · Non-food contact surfaces clean −1

Repeat violation

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed gaskets in multiple prep unit with food residue accumulation. Observed build up and debris inside multiple RICs. Increase cleaning frequency. REPEAT

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Dec 19, 2025 A 99 · 4 violations

#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5

Repeat violation

4-501.11 Maintain equipment in good repair. Observed gaskets on 3D prep unit torn. Replace gaskets. *REPEAT*

#48 · Warewashing facilities: installed, maintained & used; test strips

Corrected during inspection

4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf. Observed high temp thermometer not functioning properly at start of inspection. CDI- PIC had employee replace batteries before end of inspection. EHS confirmed accuracy of thermoplate.

#49 · Non-food contact surfaces clean −0.5

Repeat violation

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed gaskets on low 2D RICs, 2D RIF, 3D prep unit with food residue accumulation. Areas between equipment located by WIF with heavy residue accumulation. Floor of WIF with debris accumulation. Increase cleaning frequency. *REPEAT*

#55 · Physical facilities installed, maintained & clean

6-101.11/6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. Floors shall be non-absorbent in areas subject to moisture. Observed grout near fryer station low, causing liquid debris accumulation. 6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed areas under and behind cooking equipment with food debris and liquid debris accumulation. Increase cleaning frequency.

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Aug 15, 2025 A 98.5 · 4 violations

#16 · Food-contact surfaces: cleaned & sanitized −1.5

Corrected during inspection

4-602.11 (A) (4) Food contact surface of a thermometer shall be cleaned, and sanitized per 4-702.11/4-703.11, before using or storing. P. Observed food thermometer stored in cup located in WIC stored unclean and not in-use. PIC stated food employees bring sanitizer wipe with them prior to use. CDI- PIC removed food therm to be cleaned and sanitized.

#33 · Proper cooling methods used; adequate equipment for temperature control

Corrected during inspection

3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed cobb salad cooling at .04F/min in WIC due to being stacked with tightly fitted lids. CDI- EHS discussed effective cooling methods, PIC removed lids from containers and spaced them out. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .

#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used

4-501.11 Maintain equipment in good repair. Observed gaskets on 3D prep unit torn. Replaced gaskets.

#49 · Non-food contact surfaces clean

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed gaskets on low 2D RICs, 2D RIF, and thawing standing RICs unclean with black build up accumulation. Areas between equipment located by WIF with heavy residue accumulation. Increase cleaning frequency.

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Apr 21, 2025 A 100 · 0 violations

No violations were recorded for this inspection.

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Dec 19, 2024 A 100 · 0 violations

No violations were recorded for this inspection.

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Aug 12, 2024 A 100 · 0 violations

No violations were recorded for this inspection.

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Mar 5, 2024 A 99.5 · 3 violations

#15 · Food separated & protected

Corrected during inspection

3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P Observed employee with gloved hand sanitizing countertop and touching inside of trash can before resuming prep of a RTE breakfast bowl, without first washing hands. CDI- Employee voluntarily disposed of RTE item, washed their hands, and donned a new pair of gloves before resuming food prep.-0 points

#49 · Non-food contact surfaces clean −0.5

Repeat violation

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up of debris and food residue inside multiple thawing drawers, including shelving and inside gaskets. Several scoops stored as clean found to have sticky handles. CDI- PIC moves scoops to ware washing station to be recleaned. -.5 points

#55 · Physical facilities installed, maintained & clean

Repeat violation

6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed build up of dirt and other debris on floor surrounding fryers, thawing cabinets, and reach in coolers. A greater cleaning frequency is recommended. No escalation of points due to improvement from last time. -0 points

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Nov 15, 2023 A 99 · 3 violations

#39 · Contamination prevented during food preparation, storage & display −1

3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed box of fries stored on floor of walk in freezer. -1 point-

#49 · Non-food contact surfaces clean

#55 · Physical facilities installed, maintained & clean

6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed food debris and food splash on floors under thawing cabinets, under fryers, and on walls behind breading station. Recommend higher frequency and more thorough cleaning. -0 points-

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Jul 12, 2023 A 100 · 0 violations

No violations were recorded for this inspection.

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Jan 31, 2023 A 99 · details not yet loaded