A98.5

STARBUCKS CONCOURSE A

5501 JOSH BIRMINGHAM PY, A CONNECTOR, Charlotte, NC 28208

Restaurant · NC permit/State ID 2060019405

Latest gradeA (98.5)

Last inspectedOct 14, 2026

Inspections on record15

On record sinceJan 3, 2019

Score history

Jan 3, 2019Higher is betterOct 14, 2026

Inspections & violations

Oct 14, 2026 A 98.5 · 1 violation

#24 · Time as a Public Health Control; procedures & records −1.5

Corrected during inspection

3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. Pf Observed container of half/half creamer on TPHC without any time indication. CDI - PIC was allowed to place time stamp and half/half cramer was observed at 40F.

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Jun 8, 2026 A 98.5 · 4 violations

#10 · Handwashing sinks supplied & accessible −1

Corrected during inspection

5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed food debris and food build up inside handwashing sink. CDI - PIC cleaned hand washing sink.

#38 · Insects & rodents not present; no unauthorized animals

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed gnats throughout back kitchen area. ECOLAB services are conducted monthly.

#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used

Corrected during inspection

4-501.11 Maintain equipment in good repair. Observed food blender plastic jar damaged on storage shelf. CDI - PIC voluntarily discarded item.

#49 · Non-food contact surfaces clean −0.5

Repeat violation

REPEAT 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed double door reach in cooler with food debris and build up on lower portioned of cooler. Increase frequency of cleaning unit.

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Sep 23, 2025 A 98 · 3 violations

#8 · Hands clean & properly washed −2

Corrected during inspection

2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P - Observed an employee wash their hands and then use their clean bare hands to turn off the faucet with no barrier. CDI - EHS informed PIC who intervened and provided proper training on handwashing procedures.

#49 · Non-food contact surfaces clean

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed the gaskets at the majority of the front counter lowboy refrigerators to have grime/food debris on them.

#51 · Plumbing installed; proper backflow devices

5-205.15 Maintain a plumbing system in good repair. - Observed a leak in the drain line to the handwash sink at the back kitchen area entrance. PIC stated that they already have a work order in for the repair but do not have an exact timeline yet.

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Jan 7, 2025 A 97.5 · 3 violations

#2 · Certified Food Protection Manager −1

2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. No employee present is certified.

#16 · Food-contact surfaces: cleaned & sanitized

Corrected during inspection

4-703.11 (C) Chemical sanitizers shall be used with a contact time consistent with the EPA-registered label use instructions. (P) Observed an employee submerging dishes into Sink and Surface sanitizer for 5-10 seconds. Sink and Surface sanitizer requires 5-minutes of contact time. CDI - Employee was educated and rewashed dishes.

#22 · Proper cold holding temperatures −1.5

3-DAY VERIFICATION REQUIRED 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed 45 degree milk, butter and cream cheese in Reach-in Cooler #5. Items were voluntarily discarded. Cooler will not be used until it is repaired.

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Aug 22, 2024 A 98.5 · 4 violations

#24 · Time as a Public Health Control; procedures & records −1.5

Corrected during inspection

3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf. Observed no TPHC policy for half-n-half creamer. General Manager was able to find an incomplete document on the computer. CDI - EHS provided during inspection.

#39 · Contamination prevented during food preparation, storage & display

3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed oat milk stored on top of crates less than 6 inches off of the ground.

#40 · Personal cleanliness

2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed an employee preparing coffee with a bracelet.

#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used

4-501.11 Maintain equipment in good repair. Observed one broken small cooler that is not being used.

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Apr 22, 2024 A 98 · 3 violations

#8 · Hands clean & properly washed −2

Corrected during inspection

2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P. Observed employee clean up spill on the floor and change gloves before attempting to handle food without washing hands. EHS reminded PIC that employee must wash hands. CDI - employee washed hands before continuing.

#23 · Proper date marking & disposition

Corrected during inspection

3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Milk and cream used for sweet cream batch made on Sunday morning was not date marked. CDI - PIC added date mark to milk and cream. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .

#24 · Time as a Public Health Control; procedures & records

Corrected during inspection

3-501.19(B)(4)(5)Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. The food shall be discarded after the food has completed its 4 hour hold time, if the food is in unmarked containers, or marked with a time that exceeds the 4 hour time limit. -P. Milk on TPHC marked with a discard time of 1 pm was still out at 2 pm. CDI - PIC voluntarily discarded milk.

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Oct 30, 2023 A 99 · 2 violations

#39 · Contamination prevented during food preparation, storage & display −1

3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed several boxes of food and container on the floor in back storage room. PIC stated that they got a delivery this morning.

#56 · Meets ventilation & lighting requirements; designated areas used

Corrected during inspection

6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed employee drink cup with a straw in back reach in cooler above customer food. CDI PIC removed drink from cooler.

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Jun 16, 2023 A 99.5 · details not yet loaded