A97.5

CHICK-FIL-A #3998

5920 PROSPERITY CHURCH RD, Charlotte, NC 28269

Restaurant · NC permit/State ID 2060019480

Latest gradeA (97.5)

Last inspectedOct 14, 2026

Inspections on record22

On record sinceApr 22, 2019

Score history

Apr 22, 2019Higher is betterOct 14, 2026

Inspections & violations

Oct 14, 2026 A 97.5 · 7 violations

#8 · Hands clean & properly washed −2

Corrected during inspection

2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P Observed employee wash hands, turn off faucets without using a barrier (such as a paper towel) and then move to can wash without using hand drying method. Employee then rewashed hands but did not use a barrier to turn off faucet. CDI - Employee was corrected through instruction. 2-301.14 (D) Wash hands after coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking out of a container that does not have a straw and lid.- P Observed employee drink from personal beverage in storage area, use paper towel to wipe nose, then proceed to food preparation area to don gloves. CDI - Employee was asked to remove gloves and rewash hands. Employee washed hands using correct handwashing procedures. -2 points-

#10 · Handwashing sinks supplied & accessible

Corrected during inspection

6-301.11 Provide soap for handwashing at each handsink. -Pf Observed no soap at handwashing sink next to fryers and breading station. CDI - Soap was provided. -0 points-

#33 · Proper cooling methods used; adequate equipment for temperature control −0.5

Corrected during inspection

3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed cooked chicken nuggets cooling at ambient room temperature. Chicken nuggets were cooked at 11:51AM according to prep sticker. Chicken nuggets had cooled to 68F by 2:50PM. CDI - Cooked nuggets were taken to walk in cooler to rapidly cool to 41F or less. PIC has been advised to begin active cooling measures (shallow sheet pan, uncovered, in walk in cooler) once cooked TCS foods reach 135F. -0.5 points- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .

#38 · Insects & rodents not present; no unauthorized animals

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed two house flies in kitchen food prep areas. -0 points-

#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used

4-501.11 Maintain equipment in good repair. Observed handwashing sink next to fryers and breading station not functioning. PIC stated that a work order has been submitted. All other handwashing sinks are functioning. A visit will be conducted to determine if handwashing sink has been repaired. -0 points-

#49 · Non-food contact surfaces clean

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up of food, food residues, and splash on inner non-food contact surfaces of thawing cabinets. Recommend higher frequency and more thorough cleaning. -0 points-

#55 · Physical facilities installed, maintained & clean

6-501.16 Store mops for air drying after use. Observed mop stored in mop bucket after use. -0 points-

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Jun 29, 2026 A 100 · 0 violations

No violations were recorded for this inspection.

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Jan 2, 2026 A 99 · 1 violation

#35 · Approved thawing methods used −1

Corrected during inspectionRepeat violation

3-501.13 (A), (B), (C) Use approved thawing methods for frozen food such as in a cooler at 41F or below, completely submerged under cold running water according to the Code, or as a part of the cooking process. Pf Observed packages of black beans and corn thawing in stagnant water at prep sink. CDI - Items were moved to walk in cooler to continue thawing under refrigeration. Water temperature out of faucet was temped at 82F. PIC has been advised to ensure thawing TCS foods are completely submerged and water coming from faucet is 70F or below. Water temperatures at nearby three compart sink were measured at 62F. -REPEAT- -1 point-

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Aug 21, 2025 A 98.5 · 7 violations

#10 · Handwashing sinks supplied & accessible

Corrected during inspection

5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed ice dumped into handwashing sink near drive thru window. CDI - Ice was removed by regulator. -0 points-

#15 · Food separated & protected

Corrected during inspection

3-302.11 (A)(4) Except when the food is being cooled, store food in packages, covered containers, or wrappings. Observed large bin of sugar left open. CDI - Cover was placed over sugar. -0 points-

#35 · Approved thawing methods used −0.5

3-501.13 (A), (B), (C ) Use approved thawing methods. Pf Observed bags of raw chicken breast thawing in stagnant water at three compartment sink. Approved thawing methods include thawing under refrigeration, thawing as part of the cooking process, and thawing under running/circulating water with a temperature of 70F or less. CDI - Water, with a temperature of 70F, was turned on over the chicken to induce circulation. -0.5 points-

#37 · Food properly labeled: original container

3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed large unlabeled bin of sugar at tea station. -0 points-

#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5

4-101.19/4-202.16 Non FOOD-CONTACT SURFACES of EQUIPMENT that are exposed to splash, spillage, or other FOOD soiling or that require frequent cleaning shall be constructed of a CORROSION-RESISTANT, nonabsorbent, and SMOOTH material. NonFOOD-CONTACT SURFACES shall be free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance. Observed deeply soiled cardboard being used at raw chicken breading station. Discard cardboard and/or replace with non-food contact surface that is smooth, non-absorbent, and easily cleanable. -0.5 points-

#49 · Non-food contact surfaces clean −0.5

Repeat violation

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed shelving racks in thawing cabinets with abundance of food residue and soil. Recommend higher frequency and more thorough cleaning. -REPEAT- -0.5 points-

#55 · Physical facilities installed, maintained & clean

6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed food splash, residues, flour, and debris on flooring under cooking equipment, cold holding equipment, and fryers. Recommend higher frequency and more thorough cleaning. -0 points-

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Mar 11, 2025 A 98 · 4 violations

#8 · Hands clean & properly washed −2

Corrected during inspection

2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P Observed 2 employees wash hands then not use barriers to turn off faucet CDI.. PIC had employee to rewash hands and use barriers to turn off faucets.

#22 · Proper cold holding temperatures

Corrected during inspection

3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed 2 containers of chicken above 41F..CDI.. Items were discarded For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .

#49 · Non-food contact surfaces clean

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed door from Tall RIC in need of cleaning, also Observed bottom of RIC in need of cleaning.

#51 · Plumbing installed; proper backflow devices

5-205.15 Maintain a plumbing system in good repair. Hand sink was leaking by chicken station.

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Nov 1, 2024 A 98 · 2 violations

#16 · Food-contact surfaces: cleaned & sanitized

Corrected during inspection

4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed utensils with debris and build up stored as clean. CDI..Items movedb to w/r/s For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .

#38 · Insects & rodents not present; no unauthorized animals −2

Repeat violation

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed flying pests through kitchen. REPEAT

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Jul 23, 2024 A 99 · 4 violations

#38 · Insects & rodents not present; no unauthorized animals −1

6-501.111 Keep the premises free of insects, rodents, and other pests.Observed flying pest throughout kitchen

#40 · Personal cleanliness

2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. observed employee without beard guard.

#44 · Utensils, equipment & linens: properly stored, dried & handled

4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed pans stacked wet

#49 · Non-food contact surfaces clean

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Mar 7, 2024 A 98.5 · 3 violations

#6 · Proper eating, tasting, drinking or tobacco use

2-401.11 (B) Closed beverage containers may be used if the container is handled to prevent contamination of the employee's hands, the container, and exposed food; clean equipment, utensils and linens; and unwrapped single-service and single-use articles. Observed several employee drinks sitting on boxes of sauces. CDI..PIC moved items.

#8 · Hands clean & properly washed

Corrected during inspection

2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P Observed employee with glove on drop the other glove, retrieving the dropped glove from floor, discard both gloves to don a new pair without hand wash.CDI.EHS.. had employee to wash hands and don new gloves

#22 · Proper cold holding temperatures −1.5

Corrected during inspection

3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed pan lettuce and cheese above 41F.. CDI..PIC put items in the WIC to quickly cool. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .

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Nov 9, 2023 A 100 · 0 violations

No violations were recorded for this inspection.

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Jul 21, 2023 A 99.5 · details not yet loaded