‹ Back to search

A95

CHARLOTTE COMMUNITY SERVICES ASSOCIATION

1801 OAKLAWN AV, Charlotte, NC 28216
Restaurant · NC permit/State ID 2060019901
Latest gradeA (95)
Last inspectedOct 13, 2026
Inspections on record18
On record sinceSep 2, 2020

Score history

7085100 Sep 2, 2020: 96Jan 7, 2021: 97.5Jul 8, 2021: 97.5Jan 3, 2022: 98.5Jun 1, 2022: 98.5Oct 20, 2022: 99.5Jan 31, 2023: 99.5Jun 5, 2023: 99.5Sep 20, 2023: 98.5Dec 7, 2023: 99.5Apr 17, 2024: 100Sep 17, 2024: 99Jan 23, 2025: 98.5May 28, 2025: 98.5Sep 2, 2025: 98.5Jan 21, 2026: 97.5Jun 2, 2026: 98.5Oct 13, 2026: 95
Sep 2, 2020Higher is betterOct 13, 2026

Inspections & violations

Oct 13, 2026 A 95 · 7 violations
Inspector comments: EHS provided updated TPHC procedures to be maintained and updated by establishment. Establishment initially packs food to be served from 11am-12pm, with an afternoon program eating at 430pm. Menu for today consisted of fruit, spinach, chicken salad, potato salad.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P. Observed establishment using old “sink and surface” sanitizer as means of creating solution to be used after washing and rinsing cooking equipment and utensils. PIC stated that bleach held at sink is used by church and not with kitchen cleaning procedures. CDI- EHS demonstrated how to make proper sanitizing solution with bleach to be used during cleaning procedures. PIC to remove outdated “sink and surface” solution and have item replaced. EHS will follow up with establishment to ensure procedures are followed correctly. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#20 · Proper cooling time & temperatures −1.5
Corrected during inspectionRepeat violation
3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 41F within 4 hours. -P. Observed large metal pan of chicken salad have no change in temperature after cooling for 40+ mins. CDI- see item #33. Items not discarded due to being within time parameters. *REPEAT* EHS discussed acquisition of freezer bags to use with ice, ice wands, and use of reach-in freezer. For more information, please visit: www.meckncgov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://www.youtube.com/watch?v=P6x8b1ZVOxU .
#24 · Time as a Public Health Control; procedures & records
Corrected during inspection
3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. Pf. Observed establishment not marking indication time on prep line. CDI- EHS discussed with PIC, PIC had times marked.
#33 · Proper cooling methods used; adequate equipment for temperature control −1
Corrected during inspectionRepeat violation
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed large pan of chicken fail to have a change in temperature after 40+ minutes. Item was being held in wrapped metal pan while densely packed. CDI- EHS discussed effective cooling methods, PIC removed lidding and had item placed in reach-in freezer. *REPEAT* EHS recommends use of ice bags, proper equipment, uncovering foods until they have cooled to 41F or below, and stirring foods as necessary. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-303.11 (A) (B) Cleaning agents and chemical sanitizers that are used to clean and sanitize equipment and utensils shall be provided and available for use during all hours of operation.-Pf. Ensure that establishment is provided with proper chemicals for use with cleaning and sanitizing equipment at all times. CDI- PIC had bleach provided to area.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed handles of equipment needing cleaning. EHS discussed cleaning procedures with PIC.
#55 · Physical facilities installed, maintained & clean −1
Repeat violation
6-101.11/6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. Floors shall be non-absorbent in areas subject to moisture. 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed large patch of floor tiles missing under prep sink in kitchen. Repair floor tiles so they are smooth and easily cleanable. *REPEAT*

View this inspection on the county portal ›

Jun 2, 2026 A 98.5 · 6 violations
#20 · Proper cooling time & temperatures
Corrected during inspection
3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 41F within 4 hours. -P. Observed collard greens and pinto beans prepared from cans have no change in temperature after cooling for close to 60 mins. CDI- see item #33. Items not discarded due to being within time parameters. For more information, please visit: www.meckncgov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://www.youtube.com/watch?v=P6x8b1ZVOxU .
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed large deep densely packed metal pans holding Pinto beans and collard greens cooling in reach in unit with ambient temp of 40F. CDI- EHS discussed with PIC methods including use of shallow pans, spacing, ice bags, and using reach-in freezer for initial rapid cooling. PIC used iced bags before moving items to shallow pans to be placed in reach-in freezer for rapid cooling. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#38 · Insects & rodents not present; no unauthorized animals
6-501.112 Remove dead or trapped birds, insects, rodents, and other pests. Observed insect trap needing to be cleared.
#49 · Non-food contact surfaces clean −0.5
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed gaskets on cold holding units needing to be cleaned. Bottom shelf of prep table needing to be cleaned. *REPEAT*
#55 · Physical facilities installed, maintained & clean −0.5
Repeat violation
6-101.11/6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. Floors shall be non-absorbent in areas subject to moisture. 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed large patch of floor tiles missing under prep sink in kitchen. Repair floor tiles so they are smooth and easily cleanable. *REPEAT*
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employees personal phone being held on prep table. CDI- PIC had employee remove phone to designated area.

View this inspection on the county portal ›

Jan 21, 2026 A 97.5 · 5 violations
Inspector comments: During visit EHS provided updated employee health handout.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspectionRepeat violation
5-202.12 Provide at least 100F water at handsinks. Observed handsink without hot water due to water line being closed by maintenance, per the PIC. PIC stated repairs would be made later today. 5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed waste bin blocking handwashing sink. CDI-Waste bin was removed from area. *REPEAT*
#21 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed cooked noodles being hot held on cart at start of inspection temping below 135F. PIC had food employees remove items to hot box that had just been turned on. CDI- EHS discussed hot holding and reheating with PIC, after discussion PIC removed item from hotbox to be reheated to 165F due to being within parameters. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed gaskets on 6-door reach-in cooler with debris and black residue accumulation. Increase cleaning frequency.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed no water available for use on first floor where serving line is located. Observed prep sink pipe near exit door constantly dripping. Repair problem areas.
#55 · Physical facilities installed, maintained & clean
6-101.11/6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. Floors shall be non-absorbent in areas subject to moisture. 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed large patch of floor tiles missing near handsink on prep line. Repair floor tiles so they are smooth and easily cleanable.

View this inspection on the county portal ›

Sep 2, 2025 A 98.5 · 3 violations
Inspector comments: Repair work has been done at facility. Walls are being repainted.
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed waste bin blocking handwashing sink. CDI.. Waste bin was removed
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D). Observed milk held over 24 hours without required date marking. CDI Open date was added to milk. 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) Observed milk held over 24 hours without required date marking. CDI Open date was added to milk. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#45 · Single-use & single-service articles: properly stored & used
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed clean utensils stored in bins containing debris.

View this inspection on the county portal ›

May 28, 2025 A 98.5 · 2 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed active manual WA rewashing with sink to surface sanitizer at 0PPM with EHS's test strips and PIC's test strips. The issues seems to be with the wall mount chemical dispenser. Work order has been placed and PIC is currently manually mixing sanitizer properly. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed three areas in lower level kitchen floor pooling clean looking unscented water. PIC and building maintenance member stated that over the past 2 months water has been accumulating in each corner of the kitchen for unknown reasons. They are also currently in the process of repair/replacing the entire roof of the facility. The lower level of the kitchen is not currently being used.

View this inspection on the county portal ›

Jan 23, 2025 A 98.5 · 2 violations
#38 · Insects & rodents not present; no unauthorized animals −1
Repeat violation
REPEAT 6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed both exit doors to kitchen with visible light coming through sides and lower portion of the door.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
REPEAT 4-501.11 Maintain equipment in good repair. Observed high temperature dish machine not functioning. Replace, repair, or remove unit. PIC stated unit will be removed from kitchen soon, since it will not be repaired. 4-501.11 Maintain equipment in good repair. Observed microwave near steam table with visible rust and exposed bare metal inside unit. CDI - PIC voluntarily discarded microwave. 4-501.11 Maintain equipment in good repair. Observed RIF with built up ice around ventilation fans, shelves, and inside panels. PIC will place workorder to have unit serviced.

View this inspection on the county portal ›

Sep 17, 2024 A 99 · 3 violations
#13 · Food in good condition, safe & unadulterated −1
Corrected during inspection
3-202.15 Food packaging must be in good condition, intact and protect the food inside. Pf. Observed four dented can in storage room. three-tomato sauce one-alfredo sauce. CDI - PIC placed cans on the lower shelf for credit for return.
#38 · Insects & rodents not present; no unauthorized animals
6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed rear door to kitchen with visible light coming through sides of door.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Repeat violation
4-501.11 Maintain equipment in good repair. Observed high temperature dish machine not functioning. Replace, repair, or remove unit.

View this inspection on the county portal ›

Apr 17, 2024 A 100 · 3 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.14 Post a handwash sign at each handsink. Observed female restroom used for employees without a handwashing sign. CDI - Gave out handwashing sign to PIC.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed high temp dish machine not working. EHS observed proper use of 3-comp-sink. PIC stated dish machine has been broken for over ten years.
#49 · Non-food contact surfaces clean
Corrected during inspection
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues Observed lower shelf of prep table with built up debris where clean dishes are stored.

View this inspection on the county portal ›

Dec 7, 2023 A 99.5 · 2 violations
#40 · Personal cleanliness −0.5
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed employees cleaning dishes while wearing a wrist watch. 2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed employee working with food without a bear cover.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee food stored directly on customer food in one of the RI coolers. CDI. PIC removed.

View this inspection on the county portal ›

Sep 20, 2023 A 98.5 · 2 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed no paper towel at sink during inspection. CDI. PIC provided one.
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed tomatoes in the RI coolers without dates. CDI. PIC date marked. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .

View this inspection on the county portal ›

Jun 5, 2023 A 99.5 · 2 violations
#15 · Food separated & protected
Corrected during inspection
3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P Observed employee use cell phone with gloved hands while at serving line. Employee did not remove gloves, wash hands, and don new gloves before continuing to assemble Togo meals. CDI-EHS provided education, gloves were removed and hands were washed.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed an employee cell phone on prep table with open foods and another employee cell phone was stored over the serving line.

View this inspection on the county portal ›

Jan 31, 2023 A 99.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Oct 20, 2022 A 99.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jun 1, 2022 A 98.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jan 3, 2022 A 98.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jul 8, 2021 A 97.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jan 7, 2021 A 97.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Sep 2, 2020 A 96 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CHARLOTTE COMMUNITY SERVICES ASSOCIATION” or State ID 2060019901). Inspection type (routine vs. follow-up) is not published in the county's data.