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A99.5

FIVE GUYS #1730 SOUTHPARK MALL

4400 SHARON RD, Charlotte, NC 28211
Food Stands · NC permit/State ID 2060022925
Latest gradeA (99.5)
Last inspectedOct 26, 2026
Inspections on record31
On record sinceSep 2, 2015

Score history

7085100 Sep 2, 2015: 97.5Dec 31, 2015: 98.5Apr 21, 2016: 100Aug 31, 2016: 99Jan 6, 2017: 99.5Mar 29, 2017: 99Sep 5, 2017: 99.5Dec 28, 2017: 98.5Jul 25, 2018: 96Nov 20, 2018: 95May 16, 2019: 96Jan 21, 2020: 98.5Jul 27, 2020: 98.5Jan 8, 2021: 98Mar 11, 2021: 98.5Aug 23, 2021: 98.5Feb 25, 2022: 98Jun 27, 2022: 99.5Jul 20, 2022: 99Jan 5, 2023: 99May 2, 2023: 99.5Sep 26, 2023: 99.5Dec 18, 2023: 100Mar 18, 2024: 100Jul 24, 2024: 98Jan 24, 2025: 98.5Jun 18, 2025: 97.5Aug 28, 2025: 97.5Jan 13, 2026: 98Apr 6, 2026: 98Oct 26, 2026: 99.5
Sep 2, 2015Higher is betterOct 26, 2026

Inspections & violations

Oct 26, 2026 A 99.5 · 1 violation
#43 · In-use utensils: properly stored −0.5
3-304.12 (E) In-use utensils, such as ice scoops or utensils for non-TCS food, must be stored in a clean and protected location. Observed scoop holder for ice machine with debris. Clean more frequently.

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Apr 6, 2026 A 98 · 2 violations
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P Observed staff washed hands then wiped them on a cleaning cloth. Rewashed hands & turned off water with hand CDI-rewashed hands For more information on handwashing, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link, https://youtu.be/BH6CLGrH10M .
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed knife holder and air dry shelving greasy.

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Jan 13, 2026 A 98 · 3 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed pan in hand sink near 3-comp sink. CDI-pan removed from sink and put in dish area.
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed cut lettuce in prep top unit. CDI-lettuce taken to WIC for some cooling before moving back to the prep unit to finish cooling in bottom portion For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#40 · Personal cleanliness −0.5
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed bracelets and rings on staff.

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Aug 28, 2025 A 97.5 · 2 violations
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food.- P. Observed staff put raw burger on grill, remove paper dividers, remove gloves and don new gloves without hand wash. CDI-staff directed to wash hands.
#43 · In-use utensils: properly stored −0.5
3-304.12 (A) In-use utensils in TCS food, must be stored with handles above the food and top of the food container. Observed spoon handle down in hot held mushrooms

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Jun 18, 2025 A 97.5 · 4 violations
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (G) Wash hands when switching between working with raw food and working with Ready to Eat Food. - P. Observed no hand wash after handling raw burger. Glove changes are not sufficient, hands must be washed before donning new gloves after handling raw meat. 2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P. Observed no handwash/glove changes after touching garbage cans & before refilling customer drinks. CDI-discussion with PIC.
#40 · Personal cleanliness −0.5
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed staff handling food with watch.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Repeat violation
4-501.11 Maintain equipment in good repair. Repeat- Observed front of WIC with loose panel. Needs repair. No escalation of points due to 1 item.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed leak at hand sink plumbing, next to 3-comp sink.

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Jan 24, 2025 A 98.5 · 3 violations
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P. Observed sanitizer dispensing into 3-comp sink >400 ppm quat. Have dispenser recalibrated, use test strips to check for proper strength when changing out vat or sanitizer bucket. CDI-sanitizer diluted
#40 · Personal cleanliness −0.5
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed bearded staff not wearing beard net
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed front of WIC with loose panel. Needs repair

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Jul 24, 2024 A 98 · 3 violations
Inspector comments: No TPHC for Fries
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (G) Wash hands when switching between working with raw food and working with Ready to Eat Food. - P Observed an employee handle raw burger and then move towards touching ready-to-eat bread and cheese without washing hands and changing gloves. CDI - Employee was stopped, educated and she washed her hands.
#15 · Food separated & protected
3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. Observed unwashed produce stored above ready-to-eat lettuce in the walk-in cooler.
#39 · Contamination prevented during food preparation, storage & display
3-303.12(B)(C)(D) Unpackaged food may not be stored in direct contact with undrained ice except: whole raw fruits or vegetables; cut raw vegetables such as celery, carrots, or potatoes; tofu; and raw poultry and raw fish received immersed in ice. Observed raw burger patties stored on top of ice in the walk-in cooler.

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Mar 18, 2024 A 100 · 2 violations
Inspector comments: PIC stated that establishment does not use TPHC for fries. All fries are cooked to order. Observed all fries 135 degrees or higher in basket. No timers or TPHC policy present.
#36 · Thermometers provided & accurate
4-204.112 (B) Provide and position correctly an air thermometer in cold/hot holding equipment. Thermometer in shake cooler is broken.
#40 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed one employee preparing food with an ornate ring.

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Dec 18, 2023 A 100 · 0 violations

No violations were recorded for this inspection.

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Sep 26, 2023 A 99.5 · 2 violations
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed pan on clean utensil storage area with food debris on interior surface. CDI - Pan was moved top dish area. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed metal pans stacked wet on utensil storage shelf. - 0.5 -

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May 2, 2023 A 99.5 · 1 violation
Inspector comments: Followed up what happened to food when power outage occurred int he food court area in the mall.
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed burgers cooling with lids tightly attached. CDI- Lids were vented by team member during walkthrough to allow foods to vent properly at a faster rate. For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .

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Jan 5, 2023 A 99 · 3 violations
#5 · Procedures for responding to vomiting & diarrheal events −0.5
Repeat violation
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety No written procedures, CDI- Attached with inspection
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Corrected during inspection
4-501.11 Maintain equipment in good repair. Observed paper towel dispenser not in working order upon arrival. CDI- Batteries were replaced during the inspection allowing paper towels to dispense.
#55 · Physical facilities installed, maintained & clean −0.5
6-501.16 Store mops for air drying after use. Mop not stored for air drying. Mops shall be stored with strings downward to prevent possibility of contamination of the handle. 6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed build up left attached to vent returns in the back room. Walls had dust build up above prep sink . Floors need cleaning around equipment. Recommend higher cleaning frequency.

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Jul 20, 2022 A 99 · 3 violations
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety No written procedures, CDI- Attached with inspection
#33 · Proper cooling methods used; adequate equipment for temperature control −1
Corrected during inspectionRepeat violation
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU. Observed sliced tomatoes and ground beef patties cooling tightly packed with covered lid inside of walk in cooler. . CDI-lid was removed for rapid cooling.
#51 · Plumbing installed; proper backflow devices
`5-205.15 Maintain a plumbing system in good repair. Observed minor leak at hand washing sink beside 3 comp sink. Repair as needed.

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Jun 27, 2022 A 99.5 · 1 violation
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU. Observed lettuce cooling while covered with a lid. CDI-lid was removed for rapid cooling.

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Feb 25, 2022 A 98 · 4 violations
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety No written procedures, CDI- Given. 0 Points since first inspection since 10/1
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Cheese in drawers recorded at 48F, CDI- Placed on TPHC
#24 · Time as a Public Health Control; procedures & records −1.5
Repeat violation
3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. Pf Time not set for TPHC for fries. CDI- Timer set REPEAT
#55 · Physical facilities installed, maintained & clean −0.5
6-501.16 Store mops for air drying after use. Mop not stored for air drying.

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Aug 23, 2021 A 98.5 · details not yet loaded

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Mar 11, 2021 A 98.5 · details not yet loaded

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Jan 8, 2021 A 98 · details not yet loaded

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Jul 27, 2020 A 98.5 · details not yet loaded

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Jan 21, 2020 A 98.5 · details not yet loaded

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May 16, 2019 A 96 · details not yet loaded

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Nov 20, 2018 A 95 · details not yet loaded

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Jul 25, 2018 A 96 · details not yet loaded

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Dec 28, 2017 A 98.5 · details not yet loaded

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Sep 5, 2017 A 99.5 · details not yet loaded

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Mar 29, 2017 A 99 · details not yet loaded

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Jan 6, 2017 A 99.5 · details not yet loaded

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Aug 31, 2016 A 99 · details not yet loaded

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Apr 21, 2016 A 100 · details not yet loaded

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Dec 31, 2015 A 98.5 · details not yet loaded

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Sep 2, 2015 A 97.5 · details not yet loaded

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “FIVE GUYS #1730 SOUTHPARK MALL” or State ID 2060022925). Inspection type (routine vs. follow-up) is not published in the county's data.