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A96.5

METRO CHARLOTTE AMPHITHEATER

1000 NC MUSIC FACTORY BV, Charlotte, NC 28206
Food Stands · NC permit/State ID 2060023378
Latest gradeA (96.5)
Last inspectedOct 22, 2026
Inspections on record11
On record sinceMay 2, 2019

Score history

7085100 May 2, 2019: 98Jul 20, 2021: 95.5Jun 16, 2022: 98.5Jun 28, 2023: 97.5Sep 28, 2023: 97Jun 11, 2024: 97Oct 21, 2024: 94Jun 3, 2025: 97Oct 21, 2025: 97Jun 4, 2026: 98.5Oct 22, 2026: 96.5
May 2, 2019Higher is betterOct 22, 2026

Inspections & violations

Oct 22, 2026 A 96.5 · 7 violations
#1 · PIC Present, demonstrates knowledge, & performs duties −1
Corrected during inspection
2-103.11(N) PIC shall ensure rules in the code for food safety and handling are met. -Pf. Observed food employee unaware in food safety relating to their assigned duty. Food employee assigned to prepping burgers pulled reheating caramelized onions without temping. Food employee was unaware of responsibility to temp food items to ensure completion of reheating process. CDI- EHS discussed with PIC, training and monitoring for food employees dealing with foods going through temperature danger zone multiple times. EHS confirmed temp of caramelized onions during discussion. EHS recommends increased monitoring for temporary employees. A Food Safety Checklist can be found at: www.mecknc.gov/foodsafety along with more food safety information related to PIC Duties, Training, and managing food safety.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF. Observed food employees unaware of responsibility to report required symptoms, illnesses, and exposures. Employee health form provided by EHS still unsigned. PIC stated temps and turnover goes into training procedures. CDI- EHS discussed with PIC, PIC to talk through employee health agreement with food employees. For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspectionRepeat violation
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed 4 tongs and a cutting board stored as clean with residue accumulation. CDI- PIC removed items to be w/r/s. *REPEAT* points not escalated due to overall improvement with item #16. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.12 Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. Observed cutting boards needing to resurfaced or replaced. 4-501.11 Maintain equipment in good repair. Observed floor of walk-in freezer needing to be repaired. Trip hazard.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed top of oven, hood vent system, and areas under equipment in walk-in needing cleaning.
#51 · Plumbing installed; proper backflow devices −1
Repeat violation
5-205.15 Maintain a plumbing system in good repair. Back handsink needing repair due to constant dripping. *REPEAT*
#56 · Meets ventilation & lighting requirements; designated areas used
6-303.11 Provide required lighting intensity. Observed lighting needing to be increased in walk-in cooler and walk-in freezer.

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Jun 4, 2026 A 98.5 · 4 violations
Inspector comments: EHS emailed updated employee health handout to confirmed emails.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P. Observed dish machine at 0ppm at start of inspection due to container being empty. CDI- PIC replaced container, EHS confirmed dish machine at 100ppm chlorine. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed multiple stacks of metal pans not clean to sight or touch. CDI- PIC removed items to be w/r/s. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed taco sets cooling in walk-in cooler stacked and tightly wrapped. CDI- EHS discussed effective cooling methods, signs of trapped heat with condensation, and PIC had items unwrapped to allow for quick cooling. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Back handsink needing repair due to constant dripping.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Employee personal phone stored on prep table while active food prep was being conducted. CDI- PIC had employee move item to designated area.

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Oct 21, 2025 A 97 · 4 violations
#13 · Food in good condition, safe & unadulterated
Corrected during inspection
3-101.11 Food shall be safe for consumption, unadulterated and honestly presented. -P Observed brown celery stored in WIC. CDI.. Food was voluntarily discarded.
#16 · Food-contact surfaces: cleaned & sanitized −3
Repeat violation
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination.Observed build up on interior walls of ice machine.REPEAT
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-903.11 (A) Store cleaned equipment, utensils, linens in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed cleaned utensils stored in bin with visible debris.
#53 · Toilet facilities: properly constructed, supplied & cleaned
5-501.17 Provide a covered waste bin in female restrooms. Observed no cover waste bin in female restroom.

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Jun 3, 2025 A 97 · 4 violations
Inspector comments: Facility has a seasonal menu that's used twice a year for brunch. All items on menu are fully cooked.
#16 · Food-contact surfaces: cleaned & sanitized −3
Corrected during inspection
REPEAT 4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed three soda gun nozzles with black build up. Increase frequency of cleaning. 4-602.11 (A) (3) Equipment food contact surfaces and utensils shall be cleaned, and sanitized per 4-702.11/4-703.11, between uses with raw fruits/vegetables and with TCS Food. P. Observed three new metal ice scoops inside ice with manufacturer stickers still attached. CDI - PIC moved ice scoops to 3-comp-sink. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed several secondary squeeze bottles without any form identification. CDI - PIC was able to label items.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed WIC #1 in disrepair. No food or single service items are currently being stored inside.
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed multiple ceiling tiles throughout kitchen missing and damaged.

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Oct 21, 2024 A 94 · 5 violations
#16 · Food-contact surfaces: cleaned & sanitized −3
Corrected during inspectionRepeat violation
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed black residue building up on the inside of both ice machine. One ice machine is currently not in use but still needs to be maintained clean. EHS suggested increase of cleaning intervals. 4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed clear secondary spray bottle labeled sanitizer at 0PPM. CDI - PIC discarded liquid and added new sink to surface sanitizer from 3-comp-sink dispenser. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed clear container of hot dogs above 41*F with yesterday's date in walk in cooler. See temperature chart. CDI - PIC voluntarily discarded container of hot dogs. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P Observed in-use 3-comp-sink, sink to surface sanitizer concentration was above recommended specifications of 700PPM. CDI - PIC was able to dilute sanitizer in 3-comp-sink to safe levels between 272PPM-400PPM 7-202.12(A) Use poisonous or toxic materials according to manufacturer's label. Use pesticides approved for use in commercial food service only.-P Observed insect spray can for residential use only stored on chemical rack. CDI - PIC voluntarily discarded insect spray can
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (E) In-use utensils, such as ice scoops or utensils for non-TCS food, must be stored in a clean and protected location. Observed blue ice scoop and two large ice shovels on top of soiled ice machine. CDI - PIC moved items to 3-comp-sink.
#55 · Physical facilities installed, maintained & clean −0.5
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed ceiling vents with dust and debris build up throughout kitchen area. EHS suggested increase cleaning intervals.

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Jun 11, 2024 A 97 · 7 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed in-use dish machine with concentration of sanitizer measuring 0 PPM. CDI - PIC replaced empty bottle of sanitizer. New concentration was observed at 100PPM. 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed the inside of several stored clean food containers with food built up. Observed stored clean stainless steel container holding clean utensils with food built up in the inside. CDI - PIC moved all items to dish area to be W/R/S For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 . 4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed ice machine with black build up on the inside of the machine.
#38 · Insects & rodents not present; no unauthorized animals
6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed door to main kitchen prompt open. 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed flies throughtout kitchen
#39 · Contamination prevented during food preparation, storage & display −1
Corrected during inspectionRepeat violation
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed boxes of frozen food stored directly on the floor in the WIF. CDI - PIC moved items off the floor
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed WIC door not completely closing due to fault door hinge at the top of the door. 4-501.11 Maintain equipment in good repair. Observed WIC and WIF with torn and hanging door gaskets. 4-501.12 Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. Observed white cutting board stored clean with deep scratch and score marks. 4-202.11 Multiuse food contact surfaces shall be smooth, free of open seams, cracks, chips, pits, sharp internal angles, crevices and assembled to allow access to clean. -Pf
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed no test strips for sink to surface sanitizer used for both 3-comp-sinks. EHS was able to give PIC test strips.
#49 · Non-food contact surfaces clean
Corrected during inspection
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed several stored clean food containers with stickers and glue residue. CDI - PIC moved items to dish area to be W/R/S.
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed general cleaning of cooking equipment and hard to reach areas.

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Sep 28, 2023 A 97 · 4 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed PIC dump ice in the hand sink and also obtained water from the sink. CDI. Education was provided on the uses of hand sink.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed grilled onion, sausage, beef, vege beef, cold holding at temperatures above 41F. CDI. PIC voluntarily discarded. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed beef, pork in WI cooler without dates. CDI. PIC date marked. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed a box of frozen food stored directly on the floor in the WI freezer.

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Jun 28, 2023 A 97.5 · details not yet loaded

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Jun 16, 2022 A 98.5 · details not yet loaded

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Jul 20, 2021 A 95.5 · details not yet loaded

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May 2, 2019 A 98 · details not yet loaded

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “METRO CHARLOTTE AMPHITHEATER” or State ID 2060023378). Inspection type (routine vs. follow-up) is not published in the county's data.