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A92

TAQUERIA EL QUETZAL MEXICAN STREET

4431 BROOKSHIRE BV, Charlotte, NC 28216
Mobile Food · NC permit/State ID 2060031327
Latest gradeA (92)
Last inspectedJul 23, 2026
Inspections on record17
On record sinceMar 22, 2021

Score history

7085100 Mar 22, 2021: 95.5Aug 16, 2021: 95Feb 8, 2022: 95.5Apr 21, 2022: 96.5Oct 19, 2022: 96.5Jan 12, 2023: 94.5Mar 31, 2023: 93Jul 6, 2023: 95Nov 16, 2023: 93Mar 11, 2024: 95.5Jul 2, 2024: 97Nov 7, 2024: 97.5Mar 5, 2025: 98.5Jul 18, 2025: 97.5Nov 12, 2025: 95Mar 11, 2026: 91.5Jul 23, 2026: 92
Mar 22, 2021Higher is betterJul 23, 2026

Inspections & violations

Jul 23, 2026 A 92 · 13 violations
Inspector comments: Inspection completed at 5731 South Blvd. PIC and food employee present at start of inspection did not know how to turn on the water. When EHS asked how they had been washing their hands, they stated that they had extra water to wash hands. Ensure that all employees know how to turn on water and are properly washing hands.
#2 · Certified Food Protection Manager
Corrected during inspection
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM present at start of inspection. -CDI- PIC with CFPM arrived. -0- For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf- Observed no written V&D procedures. -CDI- EHS provided handout. -0- For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P- Observed food employee handle bleach and then begin to return to food prep without washing hands. -CDI- EHS educated food employee on when to wash and PIC washed hands. -0-
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing -Pf.- Observed cloth stored in handsink. -CDI- EHS educated PIC on proper use of handsink and PIC removed items. -0-
#15 · Food separated & protected
Corrected during inspection
3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P- Observed food employee handle bleach and wipe off gloves with paper towels and begin to return to food prep. -CDI- EHS intervened, educated food employee on when to wash and food employee washed hands. -0-
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P- Observed sanitizer at 0ppm chlorine. -CDI- PIC corrected to 50ppm. -0- For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed temperatures in prep unit above 41F. Refer to temperature chart. Observed ambient air of unit at 39F. Per PIC, items were out for cleaning. -CDI- PIC placed items in RIF to cool back down. **REPEAT** -3- For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers. -Pf- Observed container with liquid with no label. Per PIC, contents were dish detergent. -CDI- PIC properly labeled items. -1-
#36 · Thermometers provided & accurate −0.5
Follow-up verification required
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf .- Observed no thermometer available. **10 DAY VERIFICATION REQUIRED** -0.5-
#38 · Insects & rodents not present; no unauthorized animals −2
Repeat violation
6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed back door open throughout inspection with no protective covering. **REPEAT** -2-
#50 · Hot & cold water available; adequate pressure −0.5
Corrected during inspection
5-103.11(B) Provide sufficient hot water to meet the peak hot water demands.-Pf- Observed no hot water at start of inspection. -CDI- PIC corrected. 5-103.12 Provide water under pressure to all fixtures.-Pf- Observed water not turned on at time of inspection and PIC did not know how to turn it on. -CDI- Other PIC arrived and turned water on. -0.5-
#51 · Plumbing installed; proper backflow devices −1
Repeat violation
5-303.12 A cap and keeper chain, closed cabinet, closed storage tube, or other APPROVED protective cover or device shall be provided for the water inlet and outlet. Observed no protective cover on water inlet. **REPEAT** -1-
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed wall behind grill in need of cleaning due to heavy grease buildup. Increased and more thorough cleaning frequency recommended. -0-

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Mar 11, 2026 A 91.5 · 8 violations
Inspector comments: EHS educated PIC about ensuring to place lechera (condensed milk) in cold holding unit after opening and to date mark it. EHS spoke with PIC about cold holding items. PIC stated that mozzarella cheese had been bought from the store and brought directly to MFU, per PIC. Ensure that items that are transported are maintained at 41F or below. EHS observed tomatoes at 50F, that were prepared and brought from commissary today, per PIC. Ensure items are fully cooled in commissary after preparation and transported at 41F or below. PIC asked about possible change of commissary. PIC stated that facility would be opening its own restaurant soon and would like to use that as the commissary. EHS explained to PIC that they must call the front office at 980-314-1620 and commissary evaluation fee of $250 must be paid. If only wish to change to an already existing commissary, fee of $100 must be paid. PIC stated that he had EHPs with restrictions and exclusions on other MFU (facility has 2). EHS educated PIC that they must be maintained on MFU. Inspection completed at Citgo @ 5731 South Blvd.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure. -Pf- Observed EHP did not include restrictions and exclusions. -CDI- EHS provided a copy and PIC signed at time of visit. -0- For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#15 · Food separated & protected −3
Corrected during inspectionRepeat violation
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P- Observed container of raw chorizo stored over RTE deli ham. -CDI- PIC corrected storage order. **REPEAT** -3- For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf.- Observed knives on knife magnet with visible food debris. -CDI- PIC moved items to dishpit to be W/R/S. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 . 4-602.11 (A) (4) Food contact surface of a thermometer shall be cleaned, and sanitized per 4-702.11/4-703.11, before using or storing. -P.- Observed thermometer with visible food debris. -CDI- EHS educated PIC on ensuring to clean before and after use and PIC cleaned thermometer. -0-
#22 · Proper cold holding temperatures −3
Repeat violationFollow-up verification required
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed items above 41F in RIC. Observed ambient air of RIC above 41F. Refer to temperature chart. Observed lechera (condensed milk) sitting out at ambient air at 79F. -CDI- PIC voluntarily discarded items above 41F and relocated other items to prep unit. **REPEAT** -3- **FACILITY TO VOLUNTARILY CLOSE TODAY FOR COLD HOLDING AND RUNNING OUT OF WATER** **MUST CONTACT EHS PRIOR TO REOPENING** For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#38 · Insects & rodents not present; no unauthorized animals −2
Repeat violation
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed crawling pests near 3-comp and handsink area. 6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed order window open during first half of inspection while facility did not have any active orders. **REPEAT** -2-
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Items were placed in lowboy freezer to cool back down. EHS observed no change in temperature of items. Ambient air of freezer at 57F. Repair or replace. -0-
#50 · Hot & cold water available; adequate pressure −0.5
Follow-up verification required
5-103.11(A) Provide sufficient capacity to meet the peak water demands of the food establishment. Observed unit run out of water during inspection. **10 DAY VERIFICATION REQUIRED BY 3/21/26** **FACILITY TO VOLUNTARILY CLOSE** **MUST SEND VIDEO PROOF TO EHS THAT WATER HAS BEEN REFILLED PRIOR TO REOPENING** -0.5-
#51 · Plumbing installed; proper backflow devices
5-303.12 A cap and keeper chain, closed cabinet, closed storage tube, or other APPROVED protective cover or device shall be provided for the water inlet and outlet. Observed no protective cover on water inlet. -0-

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Nov 12, 2025 A 95 · 9 violations
Inspector comments: Inspection occurred at 5731 South BLVD, Charlotte, NC 28217 (Citgo Gas Station parking lot.)’ Location and Hours of Operation were provided directly to EHS Jordan McClenic.
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed PIC with recently expired ServSafe certification. PIC demonstrated knowledge by answering questions pertaining to food preparation during and after inspection. For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#15 · Food separated & protected −1.5
Corrected during inspectionRepeat violation
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P Observed one (1) open box of frozen hamburgers stored above unopened RTE French fries in reach in freezer. CDI - Items were rearranged to prevent potential contamination. EHS reviewed posted reach in unit storage order guides in English and Spanish. REPEAT. 3-302.11 (A)(4) Except when the food is being cooled, store food in packages, covered containers, or wrappings. Observed two (2) bins of flour at prep top and sink back area with no coverings. CDI - EHS discussed use of foil, lids, or plastic wrap as a means of covering food items when not in use. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures −1.5
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed three (3) TCS food items (diced steak, marinated diced chicken, and raw chicken legs in standing RIC) above 41F. All other TCS foods in prep units were observed at 41F and below. PIC was unable to account for the temperature disparity observed within standing RIC. CDI - EHS observed corrective cooling of TCS foods in cold holding units. EHS provided TPHC plans in English and Spanish to be used at the discretion of PIC. REPEAT. Note: No escalation in point deduction due to some improvement; fewer food items were observed undergoing corrective cooling and only within one (1) cold holding unit. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed three (3) working containers (flour bin at sink shelf area, sugar in prep unit, oil bottle at grill line) without labels. CDI - EHS affixed labels directly to bins. EHS put station label next to oil on grill line.
#38 · Insects & rodents not present; no unauthorized animals −1
Corrected during inspectionRepeat violation
6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed the establishment with open sales window at time of inspection. Observed no insect entry during inspection. Keep door close or have a protection screen to prevent insect or rodent entry. CDI - PIC closed window during MFU closure resulting from lack of water. REPEAT.
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed one (1) bin of flour with single use bowl with no handle stored as dispensing utensil. CDI - EHS removed bowl from flour without making barehand contact and disposed into available trash. Utilize reusable utensils with handles that may be washed, rinsed, and sanitized.
#45 · Single-use & single-service articles: properly stored & used
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed one (1) unopened box of to go boxes at floor at register table. Elevate single service articles as needed.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf 4-303.11 (A) (B) Cleaning agents and chemical sanitizers that are used to clean and sanitize equipment and utensils shall be provided and available for use during all hours of operation.-Pf Observed no sanitizer or test kit available on MFU at time of inspection. CDI - PIC departed during end of inspection and returned with concentrated chlorine sanitizer bottle and chlorine test strips from nearby MFU.
#50 · Hot & cold water available; adequate pressure −0.5
Corrected during inspection
5-103.11(B) Provide sufficient hot water to meet the peak hot water demands.-Pf 5-103.12 Provide water under pressure to all fixtures.-Pf Observed no running water at time of verification. PIC presented recently purchased water pump to be installed at time of inspection. CDI - Water pump was installed and hot water under pressure was available at plumbing fixtures prior to end of inspection.

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Jul 18, 2025 A 97.5 · 6 violations
Inspector comments: Inspection occurred at 5731 South BLVD, Charlotte, NC 28217 (Citgo Gas Station parking lot.) Location and Hours of operation were provided directly to EHS Jordan McClenic.
#6 · Proper eating, tasting, drinking or tobacco use
Corrected during inspection
2-401.11 (A). Employee beverages must be stored in a designated area where contamination of food, clean equipment, utensils, linens, and single-use articles cannot occur. Observed one (1) open commercial bottle of water stored on metal portion of closed flip top. Per conversation with PIC, this bottle of water was used to fill steam bin. CDI - EHS rotated water bottle to available lower storage.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed paper towel dispenser at handsink without paper towels at start of inspection. CDI - PIC provided durable paper napkins for hand drying from readily available supply at start of inspection. PIC instructed employee to purchase roll of paper towels from nearby vendor; paper towel roll was available prior to end of inspection. REPEAT.
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P Observed one (1) open box of frozen hamburgers stored above unopened RTE French fries in reach in freezer. CDI - Items were rearranged to prevent potential contamination. EHS reviewed posted reach in unit storage order guides in English and Spanish. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed four (4) TCS food items (marinated diced chicken and raw chicken legs in prep unit ; pico de gallo and taquitos dorados in standing RIC) above 41F. All other TCS foods in prep units were observed at 41F and below. CDI - EHS observed corrective cooling of TCS foods in cold holding units. EHS provided TPHC plans in English and Spanish to be used at the discretion of PIC. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#38 · Insects & rodents not present; no unauthorized animals
6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed the establishment with open sales window at time of inspection. Observed no insect entry during inspection due to active fan. Keep door close or have a protection screen to prevent insect or rodent entry.
#56 · Meets ventilation & lighting requirements; designated areas used
6-202.11 Shield the lights or provide shatter-resistant bulbs in areas of exposed food, equipment, utensils, linens or single-use articles. Observed one (1) in shielded light at grill vent. Provide shields for light fixtures at food prep areas.

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Mar 5, 2025 A 98.5 · 5 violations
Inspector comments: Inspection occurred at 5731 South BLVD, Charlotte, NC 28217 (Citgo Gas Station parking lot.) Location and Hours of Operation were provided directly to EHS Maddie Denoncour.
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed paper towel dispenser at handsink without paper towels at start of inspection. CDI - PIC provided durable paper napkins for hand drying from readily available supply at start of inspection.
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed two (2) portions of raw animal food (Diced steak and diced chicken) in standing RIC at above 41F. PIC stated that these items were portioned at commissary and placed within MFU cooler on the morning of inspection. EHS observed chicken cooling at insufficient rate. CDI - EHS removed lid to improve cooling rate of TCS foods. EHS provided ambient temperature cooling charts in English and Spanish. Note: PIC is advised that TCS foods should be fully cooled and maintained at 41F prior to placement on MFU. Only ambient temperature foods (I.E. sliced tomatoes and lettuce) or portioned cold holding foods (salsa to go cups) should be cooled on MFU. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed three (3) working containers (mayo squeeze bottles in standing RIC, oil bottle at grill line) without labels. CDI - EHS affixed labels directly to mayo bottles. EHS put station label next to oil on grill line.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-101.11 (A) - (E ) Food contact surfaces shall be (A) Safe P, (B) Durable, Corrosion-Resistant, (C ) sufficient in weight and thickness to withstand repeated washing (D) Smooth and easily cleanable, and (E) Resistant to damage. Observed cooked rice stored black grocery bag within hot pan in steamwell. 4-101.19/4-202.16 Non FOOD-CONTACT SURFACES of EQUIPMENT that are exposed to splash, spillage, or other FOOD soiling or that require frequent cleaning shall be constructed of a CORROSION-RESISTANT, nonabsorbent, and SMOOTH material. NonFOOD-CONTACT SURFACES shall be free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance. Observed two (2) flattened cardboard boxes stored on floor of MFU next to register area.
#51 · Plumbing installed; proper backflow devices −1
5-205.15 Maintain a plumbing system in good repair. Observed water pump off at start of inspection. When active, water was observed at both handsink and 3 compartment sink under pressure and at proper temperature. However, water was observed as leaking when pump was active. PIC opted to close MFU while awaiting repairs.

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Nov 7, 2024 A 97.5 · 5 violations
Inspector comments: Inspection occurred at 5731 South BLVD, Charlotte, NC 28217 (Parking Lot of Citgo Gas Station) Location and Hours of operation provided by establishment directly to EHS Arlene Lawrence.
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed PIC operating with expired ANSI food protection manager certification (expired 07/31/2024). PIC demonstrated knowledge by answering questions before and after inspection. For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P Observed one (1) open box of frozen hamburgers stored above unopened RTE French fries in reach in freezer. CDI - Items were rearranged to prevent potential contamination. EHS provided reach in unit storage order guides in English and Spanish. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed three (3) TCS food items in RIC (shredded lettuce in water, chopped raw chicken, and marinated chicken legs) above 41F. Per conversation with PIC, items were out of the RIC for extended periods of time during lunch rush, fewer than 4 hours prior. CDI - PIC prepared ice bath in clean sink using ice purchased from nearby grocer to cool lettuce. Bins of chicken had lids removed in RIC to improve corrective cooling. Food items were observed cooling at effective rates. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf Observed one (1) spray bottle of bleach stored with other labeled bottle (properly concentrated sanitizer) with no label. CDI - EHS affixed label to bleach spray bottle.
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed one (1) wiping cloth stored in bucket of soapy water at sink, at a sanitizer concentration of 0 ppm. PIC stated that wiping cloth was used to wipe down dishes and tables between uses. CDI - PIC dumped out container of water. Stored in use wiping cloths in concentrated containers of sanitizer between uses.

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Jul 2, 2024 A 97 · 5 violations
Inspector comments: Inspection took place on the corner of Emerywood and S. Blvd @ Citgo gas station 5731 S.Blvd.
#10 · Handwashing sinks supplied & accessible
5-202.12 Provide at least 100F water at handsinks. Observed no water at handsink due to issue with water pump. MFU voluntarily closed.
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf For more information on date marking please visit: http://meck.co/FoodSafety. Observed inadequate date marking system in place. Observed products dated with only day and year. CDI items dated properly/adequately.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P. Observed chlorine sanitizer well above 400ppm (bleaching out test strip). CDI: contents emptied and will be remade once water pump is fixed.
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed several squeeze bottles without label.
#50 · Hot & cold water available; adequate pressure −0.5
5-103.11(B) Provide sufficient hot water to meet the peak hot water demands.-Pf. Observed no water available due to water pump repair. MFU voluntarily closed and will not operate until water is made available. VR within 10 days to ensure water is available.

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Mar 11, 2024 A 95.5 · 4 violations
Inspector comments: EHS reminded PIC that the MFU should return to the commissary each day they operate.
#15 · Food separated & protected −1.5
Corrected during inspectionRepeat violation
3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation Observed unwashed cilantro stored with washed produce and RTE salsas. REPEAT. CDI - Storage order was rearranged.
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 . Observed knives stored as clean on magnetic strip with food debris present on the blade. CDI - Knives removed to be w/r/s.
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . Observed beans, pico, and raw steak held above 41F. CDI - PIC stated that items were out to replenish prep unit after lunch. Items were placed inside the standing RIC to reach 41F.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-205.10 Ensure equipment other than toasters, mixers, microwaves, water heaters and hoods is ANSI certified or equivalent. Observed household coffee maker on MFU.

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Nov 16, 2023 A 93 · 8 violations
Inspector comments: Immediate suspension has been issued for operating without hot running water. A RCP is to be implemented for maintaining TCS foods at 41F and below. Facility will have several follow up visits to ensure TCS foods are kept at 41F and below. MFU shall not be in operation until hot running water is provided. MFU may implement TPHC for compliance until equipment issue is resolved.
#1 · PIC Present, demonstrates knowledge, & performs duties −1
2-102.11 PIC shall demonstrate knowledge of food borne disease prevention, application of the HACCP principles and the requirements of this code.-Pf. Please visit our resource page, https://health.mecknc.gov/envhealth/food-and-facilities-sanitation, for more food safety information related to PIC Duties, Training, and managing food safety. 2-103.11(A-P) PIC shall ensure rules in the code for food safety and handling are met. -Pf A Food Safety Checklist can be found at: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation along with more food safety information related to PIC Duties, Training, and managing food safety.- PIC was stated no health policy is provided to employees. PIC stated no water has been functioning all day while MFU has been in operation. PIC stated the lunch rush has caused TCS foods in the reach in to be above 41F. However, TCS foods have been documented for 4 inspections in a row to be out of compliance for cold holding. MFU was immediately suspended for working with no water. A VR will occur within 10 days to implement a RCP to address long term compliance with cold holding issue and to ensure MFU obtained and maintained hot running water prior to and during operation.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF- PIC stated no health policy has been provided to employees. A VR will occur within 10 days to ensure a health policy is provided for all food handlers. For more information on employee health policy, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#6 · Proper eating, tasting, drinking or tobacco use −0.5
2-401.11 (B) Closed beverage containers may be used if the container is handled to prevent contamination of the employee's hands, the container, and exposed food; clean equipment, utensils and linens; and unwrapped single-service and single-use articles. - Observed two twist top water bottles on prep tops. Observed one twist top drink in the reach in cooler stored above and next to retail food.
#15 · Food separated & protected
3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods.- Observed unwashed onions stored in container on top of Rte onions. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures −3
Repeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed reach cooler maintaining TCS foods above 41F. Observed beans, cut lettuce, sliced tomatoes, cooked chicken tacos, green salsa, red salsa, and raw chicken wings above 41F. PIC voluntarily discarded items. EHS observed reach in functioning at 45F at the start of the inspection and 42F by the end of the inspection. A vr will occur within 3 days to ensure all TCS foods are kept at 41F or below. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf- Observed purple cleaner in use and without a label. CDI- PIC labeled the bottle.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. - Observed reach in cooler functioning at 45F to 42F by the end of the inspection.
#50 · Hot & cold water available; adequate pressure −0.5
5-103.12 Provide water under pressure to all fixtures.-Pf 5-103.11(B) Provide sufficient hot water to meet the peak hot water demands.-Pf- Observed no hot running water available on the MFU. An immediate suspension issued. A VR will occur within 10 days to ensure hot water is obtained and maintained. MFU shall not be in operation until regulatory authority re opens and changes the status of the MFU.

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Jul 6, 2023 A 95 · 5 violations
#22 · Proper cold holding temperatures −3
Repeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P-REPEAT- Observed TCS foods in reach in cooler above 41F. PIC stated it had been a busy lunch service in and out of reach in. EHS observed cooler functioning at 38F. PIC voluntarily discarded the items above 41F. PIC stated a change to TPHC will occur during hot months. A Vr will occur within 3 days to ensure tcs foods are at 41F and below or on tphc. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#38 · Insects & rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests. - Observed flies thought the MFU.
#40 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. - Observed an employee prep foods while wearing a bracelet on the wrist.
#42 · Washing fruits & vegetables
3-302.15 Wash fruits and vegetables prior to use. - Observed unwashed onions stored on the mfu. PIC stated the onions are prepared on the MFU. NOTE: Permit states vegetable food prep must occur at the commissary since there’s is no food prep sink on the mfu. Permit action will occur if the violation is observed on the mfu.
#51 · Plumbing installed; proper backflow devices −1
5-304.13 If not in use, a water tank and hose inlet and outlet fitting shall be protected using a cover. - Observed open and unprotected water outlet on the underside of the mobile food unit.

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Mar 31, 2023 A 93 · 9 violations
#1 · PIC Present, demonstrates knowledge, & performs duties −1
Corrected during inspection
2-101.11 (A) PIC shall be present during all hours of operation. -PF- PIC was not present during the first 15 mins of the inspection. CDI- PIC arrived at the MFU 15 mins after the inspection.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF - PIC was unable to discuss employee health policy. Health poster posted does not cover all aspects of the health policy. A VR will occur within 10 days to ensure health policy is implemented to all food staff members. For more information on employee health policy, please visit: http://meck.co/FoodSafety
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food.- P 2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P- Observed an employee handle payment, payment kiosk and use of expo window. Employee donned gloves without a hand wash. CDI- Education was provided EHS observed proper hand washing after instruction was provided.
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf- Observed no paper towels at the hand sink. CDI- PIC provided paper towels.
#22 · Proper cold holding temperatures −3
Repeat violationFollow-up verification required
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P - EHS observed cut lettuce, red salsa, motza cheese, sliced tomatoes, steak, chicken, chorizo, chicken, chicken tacos, shredded chicken, and chicken wings above 41F. See temp chart. All items cooled at least one degree in an hour. PIC voluntarily discarded lettuce. Several raw items were placed on tphc. A vr will occur within 3 days to ensure all TCS foods are kept at 41F and below. For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P - EHS observed chicken tacos, red salsa, green salsa, cut lettuce, and shredded chicken all without dates and prep yesterday according to PIC. CDI- PIC correctly labeled items. For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. - Observed several squeeze bottles and shakers near cook line without a label.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed hood system and cooking equipment in need of cleaning due to food debris and grease residue.
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. - Observed hard to reach areas in need of cleaning due to food and dirt build up.

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Jan 12, 2023 A 94.5 · details not yet loaded

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Oct 19, 2022 A 96.5 · details not yet loaded

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Apr 21, 2022 A 96.5 · details not yet loaded

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Feb 8, 2022 A 95.5 · details not yet loaded

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Aug 16, 2021 A 95 · details not yet loaded

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Mar 22, 2021 A 95.5 · details not yet loaded

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “TAQUERIA EL QUETZAL MEXICAN STREET” or State ID 2060031327). Inspection type (routine vs. follow-up) is not published in the county's data.