A92
LAKE NORMAN INN & SUITES
19608 LIVERPOOL PY, Cornelius, NC 28031
Limited Food · NC permit/State ID 2060140577
Latest gradeA (92)
Last inspectedJun 10, 2026
Inspections on record9
On record sinceMar 18, 2022
Score history
Mar 18, 2022Higher is betterJun 10, 2026
Inspections & violations
Jun 10, 2026 A 92 · 6 violations
Inspector comments: TPHC - Milk Carafe, Salsa, Cheese
Establishment is currently in transition to become a Garner Hotel. Ownership will remain the same: Shiva Management Corporation
Observed grade card not posted. Failure to post the grade card in accordance with 15A NCAC 18A .2660 in the future will result in permit or legal action.
#2 · Certified Food Protection Manager −1
Repeat violation
REPEAT
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
No employee present is certified.
#10 · Handwashing sinks supplied & accessible −2
Corrected during inspectionRepeat violation
REPEAT
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf.
Observed a wash bucket stored inside the kitchen hand sink. CDI - Item was removed.
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
REPEAT
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed 49 degree sausage patties on the counter. Observed 56 degree salsa and shredded cheese on the breakfast buffet. Observed 44 degree milk inside of a carafe on the breakfast buffet. CDI - Items were voluntarily discarded. Establishment will now use 4-hour TPHC for milk, salsa, cheese with a policy provided by EHS.
#35 · Approved thawing methods used −0.5
Corrected during inspection
3-501.13 (A), (B), (C) Use approved thawing methods for frozen food such as in a cooler at 41F or below, completely submerged under cold running water according to the Code, or as a part of the cooking process. Pf
Observed sausage patties thawing on the kitchen counter. CDI - Item was voluntarily discarded.
#37 · Food properly labeled: original container −1
Repeat violation
REPEAT
3-602.11(C) Bulk food available for consumer self-dispensing shall be prominently labeled in plain view with the manufacturer label provided with the food, or another method of identification that includes the information in 3-602.11 (B)(1), (2), and (6).
Observed no labels for bulk cereal.
#54 · Garbage & refuse properly disposed; facilities maintained −0.5
Repeat violation
REPEAT
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors.
Observed open dumpster doors.
Nov 18, 2025 A 93 · 13 violations
Inspector comments: Due to adequate hot and cold storage, establishment no longer uses TPHC.
Establishment may be changing ownership in December. EHS left business cards with management to stay in contact.
#2 · Certified Food Protection Manager −1
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
No employee present is certified or able to look up certification.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf.
6-301.14 Post a handwash sign at each handsink.
Observed a bucket with chemicals on top of the kitchen hand sink. Observed missing hand wash sign for the kitchen hand sink and both restrooms. CDI - Bucket of chemicals was removed.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed a 70 degree bag of sausage on a kitchen counter. CDI - Item was voluntarily discarded.
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D).
Observed an open gallon of milk without a date mark. CDI - Item was voluntarily discarded.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-202.12(A) Use poisonous or toxic materials according to manufacturer's label. Use pesticides approved for use in commercial food service only.-P
7-207.11 (B) Store labeled, employee medications to prevent contamination of food, equipment, and other food service related items. -P
Observed “Hot Shot” insect killer in the kitchen that is not approved for commercial kitchen use. Observed a container of medication on a prep surface. CDI - Both items were removed from the kitchen.
#37 · Food properly labeled: original container
3-602.11(C) Bulk food available for consumer self-dispensing shall be prominently labeled in plain view with the manufacturer label provided with the food, or another method of identification that includes the information in 3-602.11 (B)(1), (2), and (6).
Observed no labels for bulk cereal.
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor.
Observed boxes of chips stored on the floor of the kitchen.
#40 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed.
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
Observed employees preparing foo while wearing watches and no hair restraints.
#45 · Single-use & single-service articles: properly stored & used
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor.
Observed a box of plastic cups stored on the floor of the kitchen.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-205.10 Ensure equipment other than toasters, mixers, microwaves, water heaters and hoods is ANSI certified or equivalent.
Observed a “household use only” Frigidaire reach-in freezer.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Follow-up verification required
10-DAY VERIFICATION REQUIRED
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf
Observed missing test strips for Quat sanitizer at the 3-compartment sink.
#54 · Garbage & refuse properly disposed; facilities maintained −0.5
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors.
5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance.
Observed an open garbage collection dumpster. Observed open dumpster doors. Observed a large amount of carriages and furniture stacked outside near the dumpster.
#56 · Meets ventilation & lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions.
Observed an employee bag of McDonald’s stored on top of juice containers in the reach-in cooler.
Jun 26, 2025 A 98.5 · 3 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf
Observed no paper towels at hand sink. CDI: PIC provided paper towels.
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
Observed insert pan actively air drying at 3-compartment sink soiled with food waste. CDI: Sent insert pan to be re-W/R/S.
#24 · Time as a Public Health Control; procedures & records −1.5
3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf
Observed no written procedures for breakfast bar items held using TPHC. EHS provided TPHC form to PIC via email during inspection. EHS will return within 10 days to verify form completed. VERIFICATION REQUIRED.
Dec 10, 2024 A 98.5 · 2 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use. -Pf
Observed bowls and sanitizer towels stored in hand sink. CDI: Items removed.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
Observed a few insert pans stored as clean soiled with food waste. CDI: Sent to be re-W/R/S.
May 16, 2024 A 99 · 1 violation
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no paper towels at hand sink. CDI: PIC provided paper towels.
Oct 25, 2023 A 92 · 8 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM in establishment during inspection. -REPEAT- -1 point-
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-702.11 Utensils and food contact surfaces of equipment shall be sanitized before use, after cleaning.-P Observed utensils and cooking equipment stored as clean on drying rack. PIC stated that utensils are washed with detergent but are not sanitized after cleaning. PIC was unaware of sanitizing step. CDI - PIC was corrected through instruction and shown how to properly wash, rinse, and sanitize utensils. -0 points-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#21 · Proper hot holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed sausage, potatoes, and eggs hot holding at temperatures between 103F and 112F on breakfast bar. Observed potatoes and sausage hot holding between 97F and 98F in oven. CDI - Items were discarded. -REPEAT- -3 points-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition −3
Corrected during inspectionRepeat violation
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed opened gallons of milk in reach in cooler without handwritten date mark but a manufacturer's date mark with expiration of 10/24. CDI - Milk was discarded. -REPEAT- -3 points-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#35 · Approved thawing methods used
Corrected during inspection
3-501.13 (A), (B), (C ) Use approved thawing methods. Pf Observed frozen egg patties thawing at ambient room temperature on counter top in kitchen. CDI - Eggs were moved to reach in cooler to thaw under refrigeration. -0 points-
#45 · Single-use & single-service articles: properly stored & used −0.5
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed box of single use drinking cups stored on floor in kitchen area.
4-903.11(C ) Single Service and Single Use items shall be kept in the original protective package or stored using other means that protect the item until used. Observed coffee filters stored upright and without protective packaging. -0.5 points-
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed sanitizer mixing valve broken and unable to dispense sanitizer. PIC has been advised to call technician for service. -0 points-
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed no sanitizer test kit for measuring sanitizer concentrations. Establishment uses both quat and chlorine sanitizer. A verification will be conducted by 11/3/2023 to determine if establishment is in compliance. -0.5 points-
Jun 28, 2023 A 94.5 · 3 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety. Observed no PIC with CFPM certificate during inspection. Facility has had over 210 days from issuance of permit to receive certificate. EHS spoke with manager Nilay Patel, discussed getting the food protection manager certificate rather than food handler. REPEAT.
#21 · Proper hot holding temperatures −1.5
Corrected during inspectionRepeat violation
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed egg patties and sausage links holding below 135F in hot holding area. EHS observed that warmer appeared to be set to the minimum heat setting. CDI- products reheated, heat turned up on unit and holding at proper temp after correction. REPEAT.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition −3
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed gallons of milk with no date mark in reach in cooler. PIC stated they typically go off of the sell by date on milk. EHS explained that once opened, milk should be marked and consumed within 7 days. Observed pre cooked egg patties in standing reach in cooler not marked, PIC stated these are typically kept frozen but sometimes put into cooler if there is limited space. CDI- products labeled during inspection. EHS discussed date label requirements with PIC. REPEAT.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
Dec 2, 2022 A 96 · 5 violations
Inspector comments: Facility has changed name to “Lake Norman Inn & Suites”, no change in ownership, still under “Shiva Management Corporation”. EHS confirmed this corporation is still active on NC SOS website. Facility operates breakfast from 6-9am daily.
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety. Observed no PIC with CFPM certificate during inspection. Facility has had over 210 days from issuance of permit to receive certificate. EHS provided PIC with information on how to find CFPM courses.
#21 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . Observed products at hot holding area and on counter top below 135F, see temperature chart. CDI- products reheated.
#23 · Proper date marking & disposition −3
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . Observed multiple gallons of milk with no date mark, PIC not sure when milk was opened. CDI- milk marked, EHS discussed date marking requirements. REPEAT.
#28 · Toxic substances properly identified stored & used
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf Observed one chemical bottle in kitchen area with no label, label appeared to of faded away.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-205.10 Ensure equipment other than toasters, mixers, microwaves, water heaters and hoods is ANSI certified or equivalent. Observed a white standing reach in freezer unit that is not ANSI/NSF certified.
Mar 18, 2022 A 98 · details not yet loaded
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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “LAKE NORMAN INN & SUITES” or State ID 2060140577). Inspection type (routine vs. follow-up) is not published in the county's data.