‹ Back to search

A97

WILLOWBROOKE COURT SC CENTER AT MATTHEWS GLEN

740 PAVILION VIEW DR, Matthews, NC 28105
Institutional Food Service · NC permit/State ID 2060160150
Latest gradeA (97)
Last inspectedOct 26, 2026
Inspections on record20
On record sinceMar 25, 2021

Score history

7085100 Mar 25, 2021: 93.5Jun 11, 2021: 95Sep 17, 2021: 93.5Dec 6, 2021: 97.5Mar 31, 2022: 99.5Jun 24, 2022: 99.5Sep 19, 2022: 99Dec 20, 2022: 95Feb 24, 2023: 97Jun 1, 2023: 96.5Sep 7, 2023: 99.5Dec 22, 2023: 100May 30, 2024: 100Aug 9, 2024: 100Dec 19, 2024: 100Jun 20, 2025: 99.5Oct 7, 2025: 99.5Feb 11, 2026: 98.5Jun 22, 2026: 98.5Oct 26, 2026: 97
Mar 25, 2021Higher is betterOct 26, 2026

Inspections & violations

Oct 26, 2026 A 97 · 5 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed handsink on 3rd floor blocked by cart. Observed handsink in kitchen near office hall blocked by cart. CDI - Carts were moved.
#22 · Proper cold holding temperatures −3
Repeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed food in the blast chiller holding from overnight above 41F. (Mashed potato - 48F, green beans- 45F, and beets 45F). Food needs to be removed from the blast chiller after cooling and should not be left in the blast chiller overnight. Observed slaw in prep cooler at 45F. REPEAT. CDI - Food was voluntarily discarded by PIC. Slaw was put in blast chiller to cool. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed handle of scoop in contact with thickener. CDI - Scoop handle was moved out of contact with food.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed top of knife holder with build up on it. Observed vitamix with build up on base. Needs cleaning.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed phone on prep table with on 3rd floor satellite kitchen. CDI - Phone was removed.

View this inspection on the county portal ›

Jun 22, 2026 A 98.5 · 2 violations
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed food in blast chiller that had been left in over night and was cooled and left to cold hold over 41F. CDI - Blast chiller should not be used for cold holding overnight. Food was voluntarily discarded. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed test strips reading inaccurately because they expired last year. CDI - Facility will get test strips from kitchen on other part of the property.

View this inspection on the county portal ›

Feb 11, 2026 A 98.5 · 3 violations
#21 · Proper hot holding temperatures −1.5
Corrected during inspectionRepeat violation
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed cooked BBQ chicken hot holding in main kitchen warmer at 116F. CDI, TCS food item placed in oven and was reheated to 165F. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed minor debris/litter surrounding dumpster area, clean. -General comment.
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed 1 light fixture not working in dry storage area, a work order has been submitted to have light repaired. -General comment.

View this inspection on the county portal ›

Oct 7, 2025 A 99.5 · 2 violations
#21 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed tomatoes at 130F and corn soup at 102F in hot boxes. CDI - Food was reheated or voluntarily discarded. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet stacked utensils. Needs to be air dried.

View this inspection on the county portal ›

Jun 20, 2025 A 99.5 · 3 violations
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed cucumber/tomato salad cold holding at 44F in walk in cooler, CDI, TCS food item placed in walk in cooler to rapidly chill. Observed sliced deli meat cold holding above 41F in flip top located in satellite kitchen on floor 2. CDI, TCS food item placed in reach in cooler to rapidly chill. -General comment. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#42 · Washing fruits & vegetables −0.5
3-302.15 Wash fruits and vegetables prior to use. Observed bowl of apples with stickers on them stored with oranges and fruit cups. EHS educated PIC on notated rule and advises facility to wash apples in main kitchen prep sink and wrap them individually before being put out for grab-n-go service.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed food debris build up to floor in reach in cooler located in satellite kitchen on floor 2. -General comment.

View this inspection on the county portal ›

Dec 19, 2024 A 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Aug 9, 2024 A 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

May 30, 2024 A 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Dec 22, 2023 A 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Sep 7, 2023 A 99.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jun 1, 2023 A 96.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Feb 24, 2023 A 97 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Dec 20, 2022 A 95 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Sep 19, 2022 A 99 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jun 24, 2022 A 99.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Mar 31, 2022 A 99.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Dec 6, 2021 A 97.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Sep 17, 2021 A 93.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jun 11, 2021 A 95 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Mar 25, 2021 A 93.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WILLOWBROOKE COURT SC CENTER AT MATTHEWS GLEN” or State ID 2060160150). Inspection type (routine vs. follow-up) is not published in the county's data.