A100
CRITTENTON
3350 HOLABIRD LN, Charlotte, NC 28208
Institutional Food Service · NC permit/State ID 2060160157
Latest gradeA (100)
Last inspectedOct 13, 2026
Inspections on record20
On record sinceNov 18, 2020
Score history
Nov 18, 2020Higher is betterOct 13, 2026
Inspections & violations
Oct 13, 2026 A 100 · 0 violations
Inspector comments: No violations were observed during the inspection
No violations were recorded for this inspection.
Jun 25, 2026 A 100 · 0 violations
Inspector comments: No violations were observed during the inspection.
Every item on serving line is on TPHC.
No violations were recorded for this inspection.
Dec 10, 2025 A 99.5 · 3 violations
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. - Observed squeeze bottle of water not labeled. Corrected during the inspection (CDI) - Label was added.
#43 · In-use utensils: properly stored −0.5
Corrected during inspection
3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. - Observed cups with no handles being used as scoops in the flour. CDI - Scoop with handles were used.
#54 · Garbage & refuse properly disposed; facilities maintained
Corrected during inspection
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. - Observed dumpster doors open. CDI - Closed during the inspection.
Oct 17, 2025 A 99.5 · 2 violations
#39 · Contamination prevented during food preparation, storage & display
Corrected during inspection
3-306.11 Protect food on display using shields, packaging, or other effective means. -P- Observed apples on display not wrapped. Corrected during the inspection (CDI) - Apples were voluntarily discarded.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf- Observed thermometer no operable during the inspection. VERIFICATION REQUIRED
Jun 6, 2025 A 98.5 · 1 violation
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed salad at 47F on salad bar. CDI- Salad had been placed out 30 minutes prior and was moved to cool in reach in cooler. EHS and PIC discussed covering salad on bar when brought out to maintain cold temperature.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
Feb 12, 2025 A 97 · 7 violations
#13 · Food in good condition, safe & unadulterated
Corrected during inspection
3-202.15 Food packaging must be in good condition, intact and protect the food inside. Pf. Observed a can dented along top seam being stored with non dented cans. CDI- PIC voluntarily discarded.
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed several pans stacked with sticker and liquid residue contacting food contact surfaces. CDI- PIC had items removed to the dish machine.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed shredded mozzarella cheese without a date mark in the reach-in being held for more than 24hrs. CDI- PIC had date added to sticker label.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#26 · Pasteurized foods used; prohibited foods not offered −1.5
3-801.11(B)(2) Pasteurized eggs shall be substituted for raw EGGS in the preparation of recipes in which more than one EGG is broken and the EGGS are combined. -P. Observed raw shell eggs being used in kitchen to pool and scramble eggs, per the PIC. PIC was educated on proper raw shell egg usage in HSP settings. PIC stated that sources will replace their usual order of pasteurized eggs. VERIFICATION REQUIRED within 72 hours
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P. Observed solution of quat sanitizer above 400 ppm being used for facility. CDI- PIC diluted solution to meet manufacturer’s label instructions.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed the spray nozzles for the dish machine in need of repair. PIC stated the dish machine was due to be serviced soon.
#49 · Non-food contact surfaces clean −0.5
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up in bottom of reach in cooler and WIF. *REPEAT*
Oct 8, 2024 A 98.5 · 3 violations
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed tomato salad at 44F and fruit salad at 48F on serving line. PIC states she cuts fruits and vegetables fresh and places them on the line for service immediately before lunch service starts. CDI - EHS spoke with PIC about using TPHC since this process does not allow for cooling and lunch service does not last more than two hours. EHS provided PIC with documentation and assistance on filling documentation and how to mark times.
REPEAT.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#39 · Contamination prevented during food preparation, storage & display
Corrected during inspection
3-306.11 Protect food on display using shields, packaging, or other effective means. -P Observed sneeze guard missing on salad bar serving line. CDI - Salad bar equipment was turned around so sneeze guard would be on self service side.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up in bottom of reach in freezer. Needs cleaning.
Jun 24, 2024 A 96.5 · 5 violations
Inspector comments: Facility is providing Specialty (almond, oat, etc.) bulks milks out for self service and dated for as far back as 4/2. Facility is following date labels on packaging. EHS shall look into guidance for date marking specialty milks and self service for milks.
#15 · Food separated & protected −3
Corrected during inspectionRepeat violation
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P
Observed washed potatoes under unwashed vegetables in WIC. CDI - Potatoes were moved to higher shelf. REPEAT.
For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed food in WIC holding at more than 41F (see temperature logs). CDI - Food was voluntarily discarded. Facility had noticed issues with the cooler and were having it repaired this morning.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed date on feta in reach in marked 6/16. CDI- Feta was voluntarily discarded.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#27 · Food additives: approved & properly used
Corrected during inspection
General comment:
3-202.12 Food may not contain unapproved food additives or additives exceeding levels generally recognized as safe (GRAS) as specified in 21 CFR 181-186. -P Observed supplements and additives that were donated to facility on shelf above food prep area. Facility stated they are not added to food. CDI - removed items from kitchen.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf. Observed test strips expired in 2021. Need new test strips.
Nov 9, 2023 A 95.5 · 6 violations
#15 · Food separated & protected −1.5
Corrected during inspectionRepeat violation
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P
Observed raw shell eggs over milk in WIC. CDI - Eggs were moved to bottom shelf. REPEAT.
For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#23 · Proper date marking & disposition −1.5
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed milks in WIC with no date mark needs to be dated. CDI - PIC dated milks. REPEAT.
Note: Observed watermelon, boiled egg, spinach, ranch, and salsa that PIC stated was used for last nights salad bar with no date labels. PIC had items dated. Needs to be dated within 24 hours. Recommended dating before leaving or upon arrival in the morning.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-208.11 Store labeled, first aid supplies to prevent contamination.-P Observed first aid supplies including neosporin stored above meat prep area. CDI - First aid supplies were relocated.
#39 · Contamination prevented during food preparation, storage & display −1
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed container of worcestershire sauce used as a door stop to storage room. Needs to be stored off the floor.
3-306.11 Protect food on display using shields, packaging, or other effective means. -P Observed apples out for self service in bowls with no tongs, gloves or packaging to protect food. CDI - Apples were discarded. EHS recommended wrapping apples or providing tongs for picking up apples at self serve fruit bar.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.12 Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. Observed heavily scarred red and green cutting board with melt scars on them. Needs removal/resurfacing.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf. Observed battery dead in dish machine thermometer. VERIFICATION REQUIRED.
Aug 28, 2023 A 95.5 · 7 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed two handsinks in kitchen with no paper towels. CDI - paper towels were provided.
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P Observed raw bacon over bag of carrots and can of spray whipped cream in reach in cooler. CDI - Storage order was corrected.
For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Repeat violation
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf.- Observed small bowls, ladle, and container of tongs with debris/residue on them. Observed slicer with dried food debris. Needs cleaning. VERIFICATION REQUIRED.
#19 · Proper reheating procedures for hot holding −1.5
Corrected during inspection
3-403.11 (A),(D) Reheat all TCS foods to 165F within 2 hours if food is to be hot held until service. -P Observed sweet potatoes, beans, pork, cabbage and other foods reheating in hot box. Foods were 46-48 F and had been in hot box approximately 30 minutes according to PIC. PIC places food for lunch in hot box and turns hot box on to 140F. PIC then lets food sit in hotbox and reheat until lunch. Food never reaches 165 F. CDI - Food was removed from hot box and placed in WIC to cool. Food will be reheated on stove/steamer before being placed in hot box or on line for service.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed cream cheese in reach in dated 8/16. CDI- Food was voluntarily discarded.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#36 · Thermometers provided & accurate −0.5
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf . Observed facility thermometer had no battery. VERIFICATION REQUIRED.
#55 · Physical facilities installed, maintained & clean −1
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed flooring in the kitchen under equipment in need of cleaning. REPEAT.
Jun 6, 2023 A 98.5 · 6 violations
#6 · Proper eating, tasting, drinking or tobacco use
Corrected during inspection
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. - Observed employee drink stored with institution food in tall reach-in cooler. Corrected during the inspection (CDI) - Drink was removed.
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf.- Observed slicer with dried food debris. Needs to be cleaned. (CDI) - Blade was removed to be cleaned.
#17 · Proper disposition of returned, previously served, reconditioned & unsafe food
Corrected during inspection
3-701.11(A) Food that is unsafe, adulterated, or not honestly presented shall be discarded or reconditioned according to an approved procedure. -P- Observed apples beginning to rot in the walk-in cooler. (CDI) - Apples were discarded.
#43 · In-use utensils: properly stored −0.5
3-304.12 (A) In-use utensils in TCS food, must be stored with handles above the food and top of the food container. - Observed cups being used as a scoop in sugar and flour. Needs a scoop with handle.
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed surface of equipment in the kitchen in need of cleaning.
#55 · Physical facilities installed, maintained & clean −0.5
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. - Observed wall and flooring in the kitchen in need of cleaning.
Mar 22, 2023 A 99.5 · details not yet loaded
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Dec 13, 2022 A 99.5 · details not yet loaded
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Aug 23, 2022 A 99 · details not yet loaded
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Jun 3, 2022 A 97 · details not yet loaded
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Mar 16, 2022 A 99.5 · details not yet loaded
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Nov 18, 2021 A 100 · details not yet loaded
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Aug 18, 2021 A 99.5 · details not yet loaded
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Apr 19, 2021 A 99 · details not yet loaded
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Nov 18, 2020 A 97 · details not yet loaded
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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CRITTENTON” or State ID 2060160157). Inspection type (routine vs. follow-up) is not published in the county's data.