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A99.5

WINDSOR RUN, LLC

1807 WINDSOR RUN LN, Matthews, NC 28105
Institutional Food Service · NC permit/State ID 2060160160
Latest gradeA (99.5)
Last inspectedAug 24, 2026
Inspections on record18
On record sinceSep 22, 2021

Score history

7085100 Sep 22, 2021: 96.5Dec 3, 2021: 97.5Mar 24, 2022: 98Jun 15, 2022: 99.5Sep 21, 2022: 99.5Dec 20, 2022: 98.5Mar 6, 2023: 97May 31, 2023: 96.5Aug 2, 2023: 98.5Jan 5, 2024: 100Jun 20, 2024: 99.5Oct 10, 2024: 100Feb 12, 2025: 99.5Jun 18, 2025: 98.5Oct 7, 2025: 98.5Jan 16, 2026: 98.5Jun 23, 2026: 98.5Aug 24, 2026: 99.5
Sep 22, 2021Higher is betterAug 24, 2026

Inspections & violations

Aug 24, 2026 A 99.5 · 2 violations
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D). Observed turkey in flip top with no date label. CDI - Date label added. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed cooked onion/pepper mix being used for breakfast set out under ambient temperature because staff add the to omelette/eggs as orders are made. Onion/peppers were 61F. Staff then placed them back into flip top for cold holding. Food will not cool properly in flip top. EHS recommended holding onion/pepper mix hot on steam table or keeping them in the flip top. Observed eggs cooling covered in reach in. Observed omelettes cooling in reach in drop 0 degrees in 15 minutes. CDI - pepper/onions were voluntarily discarded after breakfast. Cooling omelettes accelerated after end of breakfast. EHS and PIC discussed maintaining omelettes in hot holding as they are not meant to be saved after breakfast and are reheated when filling orders. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .

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Jun 23, 2026 A 98.5 · 2 violations
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed cut watermelon in reach in at 49F. Cut watermelon was in a large and tightly covered container. Staff stated the watermelon was cut last night. Watermelon was likely not cooled properly and never reached temperature before cold holding. CDI - Watermelon was voluntarily discarded. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#38 · Insects & rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several small flies in kitchen. Needs removal

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Jan 16, 2026 A 98.5 · 2 violations
#21 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed gravy hot holding below 135F. CDI, gravy reheated above 165F. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed in use wet wiping cloth stored in dump sink near ice machine. -General comment.

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Oct 7, 2025 A 98.5 · 1 violation
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed food cold holding in prep top cooler above 41F (see temperature log). CDI - Food was voluntarily discarded or moved to cool in reach in uncovered. EHS spoke with PIC about food that had been brought from main kitchen and how food should be properly cooled before being sent to IFS kitchen. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .

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Jun 18, 2025 A 98.5 · 2 violations
#21 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed beef meat balls hot holding at 105F. CDI, TCS food item placed in warmer to reheat to 165F. -General comment. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed cut watermelon cold holding at 61F on top of flip top. CDI, TCS food item voluntarily discarded. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .

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Feb 12, 2025 A 99.5 · 2 violations
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed cut melons and sausage cooling covered. CDI, plastic vented to allow air rapid air flow and cut melons were moved to reach in cooler from prep top sheet pan. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed general cleaning needed to flooring of reach in freezer. -General comment.

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Oct 10, 2024 A 100 · 1 violation
Inspector comments: *Supervisor, Renada Ervin-Junious, was present during time of inspection.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF. During time of inspection EHS asked food employee about their responsibility to report required symptoms, illnesses, and exposure. Employee wasn’t clear on all illness, symptoms, and exposure. EHS educated employee during time of inspection and left facility with an employee health policy in English and Spanish. ~General comment For more information on employee health policy, please visit: www.mecknc.gov/foodsafety

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Jun 20, 2024 A 99.5 · 2 violations
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed cut watermelon cold holding at 54F in reach in refrigerator. Per food employee, cut watermelon was sitting out during breakfast service. CDI, cut watermelon left in reach in refrigerator to rapidly chill. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed general cleaning needed to flooring of reach in refrigerator and reach in freezer.

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Jan 5, 2024 A 100 · 0 violations
Inspector comments: No violations observed during time of inspection.

No violations were recorded for this inspection.

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Aug 2, 2023 A 98.5 · 3 violations
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf. Observed no documentation for written required written procedure, CDI, EHS emailed PIC a template for required document. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed cut melons cold holding above 41F located in prep top reach in. CDI, cut melons placed in reach in freezer to rapidly chill. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition −1.5
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed gallon of milked opened and not date marked that had been held for more 24 hours. CDI, milk date marked with date milk was opened. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .

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May 31, 2023 A 96.5 · 6 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed sticky date marking sticker residue on clean containers. Sticker must be completely removed, including any sticky glue left behind before W/R/S. CDI-containers to be rewashed For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#23 · Proper date marking & disposition
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed one container of lettuce not date marked. CDI-lettuce disposed of. No points due to 2 different kitchen staff being able to completely describe their date marking and what the different stickers meant. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#26 · Pasteurized foods used; prohibited foods not offered
3-801.11(C) Raw animal foods, partially cooked animal foods, and raw seed sprouts may not be offered for sale in a ready to eat form. - Observed menu has a consumer advisory. Consumer advisory usually implies there is a choice to order undercooked animal proteins. Remove consumer advisory from menu.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspectionRepeat violation
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf. Observed spray bottles labels Alpha HP. 3 kitchen staff didn’t know what it was or what it was used for. Label chemicals with a little more info so the product is used appropriately. CDI-added labeling
#40 · Personal cleanliness −0.5
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed kitchen staff with large watch and bangles on wrist.
#54 · Garbage & refuse properly disposed; facilities maintained −0.5
5-501.114 Drains in dumpsters and waste containers shall have drain plugs in place. Observed recycling dumpster without a drain plug.

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Mar 6, 2023 A 97 · 5 violations
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ. Observed individual package of turkey at 51F in container prep unit. Way bottom packages in same container was 36F. NOTE: DO NOT OVER FILL THE ITEMS ABOVE THE LINE ON THE CONTAINER. CDI- PIC discarded items above the line. -0 pts-
#23 · Proper date marking & disposition −3
Corrected during inspectionRepeat violation
REPEAT 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs. Observed meatloaf in standup refrigerator dated 2/29. There is no 29th day of February this 2023. PIC explained food prepare on the date and freeze right away. NOTE: All food prepare and freeze need date mark of preparation, freeze, and thaw date. DCI- Items volunteer discarded at the time of inspection. -3 pts-
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf. Observed two spray bottles of disinfectant solution without proper labeling. CDI- Labeled made and put on the bottles at the time of inspection. -0 pts-
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf For more information, please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU. Observed cut melons and cole slaw in small cups covered with clear wraps measured 51F. The prep was finished about hour prior to inspection. CDI- PIC took the clear wrap off items and put them in standup freezer to quickly cool. Cooling methods discussed at the time of inspection. -0 pts-
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf. Observed the facility without the high temp plate or sticker for high temp dish machine. CDI- PIC provided high temp dish plate to measure the temperature of dish machine at the time of inspection. -0 pts-

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Dec 20, 2022 A 98.5 · 1 violation
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . Observed chicken salad with discard date of “12/18”. CDI, PIC voluntarily discarded chicken salad. 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . Observed cut lettuce with date mark for date of prep. CDI, PIC date marked cut lettuce for date of prep.

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Sep 21, 2022 A 99.5 · 2 violations
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. - Observed wiping cloth in quaternary sanitizer at 50ppm. Corrected during the inspection (CDI) - Sanitizer was replaced.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. - Observed torn gasket in tall reach-in cooler. Needs to be repaired.

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Jun 15, 2022 A 99.5 · 2 violations
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 . Thoroughly clean tape and tape adhesive from exterior of containers. Containers with tape and tape adhesive taken to three compartment sink to be clean and rewashed again.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Provide a max/min thermometer for high temp dishmachine. The chef max/min was broken at time of inspection and was ordered at time of inspection.

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Mar 24, 2022 A 98 · 3 violations
#5 · Procedures for responding to vomiting & diarrheal events −0.5
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety Discussed with PIC rule regarding written plan for vomiting or diarrheal events. After discussion, PIC provided the plan to REHS.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.14 Post a handwash sign at each handsink. Observed no handwash sign at handsink in toilets.
#49 · Non-food contact surfaces clean −0.5
4-602.13 Nonfood Contact Surfaces (C) Observed sticky cabinet drawers. Clean at a frequency to keep clean and when visibly dirty.

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Dec 3, 2021 A 97.5 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Sep 22, 2021 A 96.5 · details not yet loaded

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WINDSOR RUN, LLC” or State ID 2060160160). Inspection type (routine vs. follow-up) is not published in the county's data.