COURTYARD BY MARRIOTT #311

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed broken toilet seat in room 316 and loose toilet seats in various guest rooms. Observed dust buildup in a/c vents in rooms 316 and 322. REPEAT *No point escalation due to improvement from previous inspection.

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed pink build up on ice machine chute on 2nd floor.

5-202.13 Provide an air gap between the water supply inlet and flood level rim of the plumbing fixture or equipment at least twice the diameter of the water supply inlet. -P Observed ice machine on 2nd floor with no air gap from the drain. Provide air gap.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed dressers and shelves within closets throughout facility rooms with wear and minor damage. Observed refrigerator in 223 with sticky build up. Observed stained curtain shades in rooms 327, 252, 225, 221, and 143. Observed hair on mattress pad in 327. Observed stained mattress in 327. Observed ice build up within refrigerators in rooms 221, 210, and 343. Observed dusty AC unit in 343. Observed dusty AC vents in 221, and 343. Observed chipping on shower base in 108 and 252. Observed sheet on the pull out couch with debris in 108. Observed cleaning needed to carpet under pull out couch in 108.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall damage in the hallways of the 1st floor in building 2 and between rooms 227 and 229. Observed wall damage in the 2nd floor housekeeping storage. REPEAT VIOLATION

15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags. Observed no label on soiled towel container in the gym.

15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed no labels on several chemical spray bottles on carts. 15A NCAC 18A .1827(d) Sanitizing solutions shall not be stored in or dispensed from containers previously containing other poisonous or toxic materials. Observed sanitizer dispensed into a bottle that had a different chemical.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. - Observed single service lids stored on housekeeping cart unprotected.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Observed floor tile in need of repair in storage closet on the 1st floor.

15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed build up of debris on chute of ice machine on first floor.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed damage to walls in storage areas and storage on floor preventing cleaning of floors in storage area.

No Points Deducted: Observed coffee cup lids stored uncovered on a cart. 15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.

Observed stained sheets in 354, 265, 105, and 123. 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

Observed a personal cup on a cart with the clean linens. Observed chemical bottle hanging on clean towels. 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

Repeat. Coffee makers in rooms in need of cleaning in reservoir that holds water. 15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. 15A NCAC 18A .1824(l) Equipment for preparing coffee and tea shall be kept clean, but is exempt from sanitization required by Paragraph (c ) of this Rule.

Repeat. Observed several refrigerators throughout with ice build-up. Inside of most microwaves in rooms and hallways observed with buildup, especially on top of interior of microwaves. 15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean.

Repeat. Cracked/broken vent in room 203. Dust buildup on vents in ceiling of C wing and in rooms. Floors in need of cleaning in fitness room (currently closed due to COVID-19) in storage areas, laundry room and ice area on second floor. Stained ceiling in stair well from construction. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Repeat. No labeling on soiled linen carts at time of inspection, in separate area of laundry room, but no labels. Clean pillows stored unprotected on top shelf under vent in one storage room, clean pillows stored with telephones, not clean area in storage on 3rd floor.15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags. 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. 15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms.

Toilet paper stored on floor in one storage room. Boxes stored on floor in other storage area. 15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles. Store off floor to facilitate cleaning and prevent contamination. Rooms inspected: 105, 128, 118, 222, 227, 203, 301, 308, 323 *Note: When housekeeping comes back ensure Chemicals are remade and tested (Quat 46, to ensure correct stregth for sanitizing)

Observed refrigerator with interior damage, no longer smooth and easily cleanable in room 315. **4-202.16 Non food contact surfaces shall be free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance. **15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.

Observed the water reservoir of coffee machines in guest rooms in need of cleaning including rooms 311, 315, 223, and 220. Observed cleaning needed under ice bucket lids in several rooms throughout. Observed cleaning needed on the underside of water dispenser nozzle in fitness center. EHS suggested using small bristled brush or Q-tips to get into the cracks and crevices of these areas. **15A NCAC 18A .1824(l) Equipment for preparing coffee and tea shall be kept clean, but is exempt from sanitization required by Paragraph (c ) of this Rule. **15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.

Observed cleaning needed in refrigerators of 223, 220, 108, and 248. Observed several refrigerators throughout with ice build-up in the back in need of defrosting. Observed cleaning needed on interior of microwaves throughout hallways. **15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean.

Observed stains on mattresses in 315, 322, and 108. Observed stains on pillows in 325 and 223. Observed shower seat to be cracked in ADA room 323. Observed stains under chair cushion in 325, 223, and cleaning needed under couch cushions in room 119. Observed stains on back of window curtains in room 223. Observed loose toilet seat in girls lobby restroom. **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

Observed cleaning needed on the floors of storage closets throughout floors. Observed cleaning needed on the base of closet doors in guest rooms. Observed wall damage and baseboard missing in 2nd floor cart storage closet on side 2. Observed wall damage in houseman closet of 1st floor side 1. Observed wallpaper in need of repair in stairwell of 1st floor, side 1. Observed cracked ceiling with water stain in room 322. Observed growth on ceiling air duct in storage closet of 2nd floor side 1. Observed door to stairwell on 3rd floor side 1 with large crack. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Observed stains on mattress pad in rooms 311, 322, and 223. **15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

Observed carts for soiled linen without labeling in laundry room. **15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags.

Repeat Observed personal drink being stored on housekeeping cart of 3rd floor cart in cart storage closet and cart on 3rd floor hallway side 2. Observed cell phone being stored directly on top of clean linen on house keeping cart of 3rd floor hallway side 2. **15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed the hand washing sink in the laundry room was residue. Keep all hand washing area clean. No points were deducted.

15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed used towel bin at pool side was not labeled as soiled or used. Label all used linen storage containers so guest know the towels are used. No Points were deducted

(REPEAT) 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed several house keeping carts with personal items (guest shirt, hair tie tooth brush), toilet brushes, chemical cleaners stored with/touching clean supply items (soaps, lotions), mop and brooms bristles stored above glean items as well, and clean glasses were stored into the same wrack as dirty glasses. Observed a bottle of "Tilex" was stored with the clean linen on a housekeeping cart, and bulk supply of detergent on the shelve with/above clean linen.