A97

HILTON CHARLOTTE AIRPORT

2800 COLISEUM CENTRE DR, Charlotte, NC 28217

Lodging · NC permit/State ID 2060200251

Latest gradeA (97)

Last inspectedSep 30, 2026

Inspections on record12

On record sinceJun 9, 2014

Score history

Jun 9, 2014Higher is betterSep 30, 2026

Inspections & violations

Sep 30, 2026 A 97 · 6 violations

#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. ** Observed disrepair ice machine on 9th floor, need repair. Observed soiled ice machine in the chute needs cleaning on 8th, 4th, 3rd floor. Observed rusted screws inside the refrigerator in rooms (815, 834, 920, 707, 525, 312, etc..) making the refrigerator with rusted stained at the back. Keep all equipment clean and good repair.

#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5

4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P ** Observed dishwasher machine for glassware in laundry room is not working properly to sanitize the glassware. Ensure to repair/service the machine to be able to sanitize the glassware with high temperature or chemical as prefer. Also obtain testing strips and device to test the machine as it should work properly. VERIFICATION NEEDED within 3 days (10/3/26) NOTE: In the meantime, all glassware shall be cleaned and sanitized properly in the kitchen until the machine is properly working.

#20 · Thermometer provided; test strips provided −1

REPEAT 15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test strips in laundry room. ** Observed the facility without QAC sanitizer testing strips in the laundry room. Obtain the testing strips and have it available for use.

#31 · Linen properly handled and stored

General Comment: 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. ** Observed several dirty carts in laundry room without labeling. Observed clean linens stored inside a cart that labeled “Dirty Linens”. Ensure to label all dirty linens carts and only store dirty linens in it at all times.

#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination

General Comment: 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. ** Observed housekeeping carts need to be reorganized and keep dirty and clean items separate, clearly separate and not touching each other to avoid cross contamination at anytime.

#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces

General Comment: 15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles. ** Observed clean items boxes (pillows, water, coffee, tissue, etc..) stored directly on the floor throughout the facility in laundry room, all floor storage rooms. Ensure to store/keep clean supplies off the floor at least 6 inches at anytime to avoid cross contamination.

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Jul 9, 2025 A 98 · 2 violations

#20 · Thermometer provided; test strips provided

15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test strips in laundry room.

#27 · Physical facilities installed, maintained, and clean −2

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed stained ceiling tiles and drooping ceiling tile in laundry room closet. Repair/replace.

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Jul 17, 2024 A 98 · 1 violation

Inspector comments: Limited rooms during inspection due to high level of occupancy.

#22 · Water from approved source; backflow prevention; plumbing in good repair −2

5-205.15 Maintain a plumbing system in good repair. Observed six out of eight toilets in women’s restroom in lobby area not able to flush. Repair.

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Mar 15, 2023 A 98 · details not yet loaded