A98
HYATT PLACE CHARLOTTE/CITY PARK
4119 SOUTH STREAM BV, Charlotte, NC 28217
Lodging · NC permit/State ID 2060200430
Latest gradeA (98)
Last inspectedDec 3, 2025
Inspections on record12
On record sinceMar 3, 2014
Score history
Mar 3, 2014Higher is betterDec 3, 2025
Inspections & violations
Dec 3, 2025 A 98 · 1 violation
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed multiple stained and missing ceiling tiles in laundry room. Repair any leaks and replace tiles.
Oct 14, 2024 A 99 · 2 violations
#20 · Thermometer provided; test strips provided −1
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test strips for sanitizer in laundry room.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dust buildup in a/c filters in room 615.
Apr 4, 2024 A 96.5 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed black buildup on ice machine chute covers on 5th and 6th floor. REPEAT.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed air filters with dust buildup in Room 615 and Room 512. REPEAT. Half points due to improvement from last inspection and different item observed.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed incorrectly labeled and unlabeled spray bottles of chemicals on housekeeping carts.
Nov 9, 2022 A 92 · 6 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. - Observed ice machine dispenser soiled with dark build up. Observed ice lids with residue build up left on them.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. 15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. - Observed matters, ottoman, sofas, curtains, and shower heads in several rooms damaged and or soiled. Observed matters damage in rooms 326 and 102. Observed ottoman burned in room 611. Observed sofa stained in rooms 326 ands 102. -REPEAT Violation.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Observed debris left on floors around beds in rooms 611, 508, 326, and 102. -REPEAT Violation- NOTE: Point deduction left hat half since different observation made.
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. - Observed dead pets in light fixtures in room 611 and 508.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. - Observed hair and stains on linen in rooms 611, 508, 326, and 102. REPEAT VIOLATION.
#33 · Garbage and refuse disposal; facilities maintained
15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair. 15A NCAC 18A .1827(a) There shall be no fly or mosquito breeding places, rodent harborages, or undrained areas on the premises. - Observed damaged boxes and other debris around dumpster area with open doors and lids.
Nov 5, 2021 A 92 · 4 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained curtains 215, 615 and 305 . Observed stained sofa cushions in room 215, 305, 615 and 618. Observed black buildup on A/C units and soiled filters in room 215 and 305. REPEAT
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed damaged carpet in room 615. Observed dust on vents in bathroom in room 305. Observed stained ceiling tiles near gym room. REPEAT
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed hair on mattress pads and mattress in room 312, 304, 305 and 215. Observed stains on pillow cases and mattress pad in room 312 and 215. Observed stained box spring in room 304. Observed food debris on sofa mattress in rooms 615 and room 618. Observed metal piece on mattress in room 312.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed personal jacket and soda stored above clean linens on housekeeping cart. CDI - Items were moved to employee area. Points not escalated due to immediate correction and other carts that were checked had no employee items stored on it. REPEAT
May 7, 2021 A 95 · 5 violations
#20 · Thermometer provided; test strips provided
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test strips to test the strength of sanitizer in laundry room.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed drapes stained/with minor holes in the following rooms: 602, 514, and 205. Observed black build up inside the chalking in shower in rooms 618, 516 and, 403. Observed dusty ceiling vents in bathroom in several rooms checked during time of inspection. Observed staining under couch seat cushions in rooms 514, 311, 308, and 205.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed several stained ceiling tile in laundry room.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed broom and duster stored over clean linen on housekeeping cart located on third floor.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster doors opened during time of inspection.
May 20, 2020 A 96 · 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stains and carpets in rooms 614, 615, 416, 423, 421, and 103. Observed stains on sofa cushoins in room 615, and 415. Observed stains on mattresses in room 614, and 415.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed debris on bed and sofa linen in room 415, and 105.
#33 · Garbage and refuse disposal; facilities maintained
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed lid of dumpster open. Also, a strong odor coming from the dumpter area. PIC stated that they have reduced the numbers of pickup times due to COVID-19.
Jun 28, 2019 A 94.5 · 7 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used
Observed refrigerator with crack, needing repair, in room 523.
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
Observed buildup in coffee maker in 503.
Observed black buildup in ice chutes of ice machines on all floors.
Observed no sanitizer on any housekeeping carts. Coffee makers and ice buckets are not being sanitized.
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
Observed stained pillow in 215.
Observed stained window curtains on 5th floor hallway window.
Observed stained window curtain with holes in 416.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean −4
Observed AC ventilation filters heavy dust on all hallway AC units and guest room AC units.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. REPEAT.
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed hairs on mattress pads of rooms 416 and 212.
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. REPEAT, but much improvement.
#34 · Premises maintained to prevent breeding and harborages
Observed furniture and other bulk items stored around dumpster, waiting to be thrown out. Throw out items to prevent rodent harborages.
15A NCAC 18A .1827(a) There shall be no fly or mosquito breeding places, rodent harborages, or undrained areas on the premises.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
Observed messy storage rooms on all floors with unnecessary items, with garbage stored above clean linen.
Observed new clean mattresses stored on floor of 2nd floor storage room.
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles.
Jun 29, 2018 A 97 · details not yet loaded
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Jun 1, 2016 A 93 · details not yet loaded
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Apr 2, 2015 A 94.5 · details not yet loaded
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Mar 3, 2014 A 96.5 · details not yet loaded
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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HYATT PLACE CHARLOTTE/CITY PARK” or State ID 2060200430). Inspection type (routine vs. follow-up) is not published in the county's data.