A98

HILTON GARDEN INN CHARLOTTE/AYRSLEY

1920 AYRSLEY TOWN BV, Charlotte, NC 28273

Lodging · NC permit/State ID 2060200441

Latest gradeA (98)

Last inspectedJun 24, 2026

Inspections on record13

On record sinceJul 29, 2013

Score history

Jul 29, 2013Higher is betterJun 24, 2026

Inspections & violations

Jun 24, 2026 A 98 · 2 violations

#27 · Physical facilities installed, maintained, and clean

Observed corner guard on wall in storage closet on 3rd, 2nd floor in need of repair. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2

Observed single service lids stored improperly on housekeeping cart. Needs to be stored to prevent contamination. **15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

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Jun 3, 2025 A 98 · 1 violation

#27 · Physical facilities installed, maintained, and clean −2

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed tears in wallpaper in hallways throughout building. Repair.

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Jun 25, 2024 A 96.5 · 4 violations

#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5

4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed dark build up inside ice machine dispenser on 3rd and 4th floor. Clean as often as build up accumulates.

#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stain on carpet by couch, small chips in valet, and minor mattress staining in room 222; minor pillow stains in room 307; multiple mattress stains, small holes and fraying of the bottom of the blinds in room 426; minor stains on mattresses and chips of desk in room 432.

#27 · Physical facilities installed, maintained, and clean

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dark build up on ceiling above ice machine on 2nd floor, minor cracks in lefthand ceiling corner near window in room 426. Air vents with dust build up in rooms 426 and 432.

#30 · Linen clean and in good repair; two sheets provided for each bed

15A NCAC 18A .1828 (b) If bed covers are not cleaned between successive guests, the upper sheet shall be folded under the mattress at the lower end and folded over the bed cover a minimum of 6 inches. PIC stated that top cover does not always get changed between guests unless staff has noticed they have been used. Rooms with that cover set up that were ready to be used did not have sheets folded back 6 inches. Bed covers were clean and in good repair.

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Jun 16, 2023 A 98 · 3 violations

Inspector comments: NOTE: Mr. Amanda Kichton present during inspection.

#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed soiled (pink/brown film around the ice chute) ice dispensing machine. Need cleaning and keep clean.

#21 · Handwashing sinks supplied and accessible; toilet tissue supplied

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels available at the hand washing sink in laundry room. Ensure to provided all hand washing supplies at all hand washing sinks at all time.

#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed solid yellow cloth on top of clean linens, chemical bottles/ soiled mop stored next to and touching single service articles (cups), on housekeeping carts. Keep all clean and dirty items on separate side of the cart.

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Apr 21, 2022 A 96 · details not yet loaded