A100
SPRINGHILL SUITES CHARLOTTE BALLANTYNE
12325 JOHNSTON RD, Charlotte, NC 28277
Lodging · NC permit/State ID 2060200451
Latest gradeA (100)
Last inspectedSep 29, 2025
Inspections on record13
On record sinceJul 10, 2013
Score history
Jul 10, 2013Higher is betterSep 29, 2025
Inspections & violations
Sep 29, 2025 A 100 · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Sep 18, 2024 A 98 · 1 violation
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dust buildup in a/c filters in rooms 138 and 236.
Feb 5, 2024 A 98 · 1 violation
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. EHS observed a large tear on sofa in room 323. Points weren't escalated do to severity. Repeat -2 points
Mar 17, 2023 A 97 · 2 violations
Inspector comments: Inspection completed with Sonia (housekeeping manager). Sent to Allison Mills.
#16 · Warewashing facilities installed, maintained and used; guest room sinks sanitized when necessary −1
15A NCAC 18A .1824(h) Sinks in guest rooms shall be sanitized before washing multi-use utensils. Observed sanitizer bottle filled with room freshener on cart on 4th floor and sanitizer bottle empty at public restrooms on 1st floor.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed dust on vent in restrooms (toilet) in rooms 417 and 516. Observed stained mattress in room 313 (bed closest to window).
Mar 2, 2022 A 98 · 1 violation
Inspector comments: Inspection emailed to GM, Allison Mills.
#27 · Physical facilities installed, maintained, and clean −2
Observed red stain/spill on floor in storage room on 5th floor. Observed peeling paint on ceiling in shower in room 415. Observed black residue on ceiling in shower in room 310. Observed discoloration on ceiling in shower in room 307.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Apr 21, 2021 A 100 · 0 violations
Inspector comments: No violations were observed during the inspection.
No violations were recorded for this inspection.
May 29, 2020 A 100 · 1 violation
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed one stain on side of mattress in room 219.
No points taken.
No signature needed due to COVID-19 guidelines.
Mar 1, 2019 A 95 · 6 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used
Observed microwave door chipped, rough in room 405. Keep easily cleanable.
4-101.19 Nonfood contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent clenaing shall be constructed of a corrosion-resistant, non absorbent, and smooth material.
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
REPEAT. Observed ice machine chutes and area right behind chute with heavy build-up. Observed cup in clean room, with visible debris. 15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
Observed small stain on mattress seam and torn blinds on second floor. Small amount of buildup on AC unit (room 305).
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
Note: At time of inspection, staff using sanitizer appropriately and correct strength. Not repeat item.
#31 · Linen properly handled and stored −1.5
Observed soiled linens on carts in unlabeled, exposed (torn) bags. Soiled linens observed touching clean linens. In linen storage, soiled items, such as brooms, vacuums, employee items touching clean linens. 15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags.
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
REPEAT. Observed personal items (drinks, employee bags, food, etc) stored over and on clean items and linens on carts. Observed over-stacked carts with clean linen in contact with soiled linen.
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination.
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
Some linen storage with brooms laying against clean linen. Main storage rooms with items stored on floor (unused linen, bulk items, backup items, decorations etc), clutter and not easy to clean around. 15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles.
May 23, 2018 A 94.5 · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Aug 15, 2016 A 94 · details not yet loaded
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Aug 7, 2015 A 94 · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Oct 3, 2014 A 95 · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Jul 10, 2013 A 97.5 · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SPRINGHILL SUITES CHARLOTTE BALLANTYNE” or State ID 2060200451). Inspection type (routine vs. follow-up) is not published in the county's data.