A98

LAKE NORMAN INN & SUITES

19608 LIVERPOOL PY, Cornelius, NC 28031

Lodging · NC permit/State ID 2060200471

Latest gradeA (98)

Last inspectedAug 19, 2026

Inspections on record14

On record sinceJun 11, 2014

Score history

Jun 11, 2014Higher is betterAug 19, 2026

Inspections & violations

Aug 19, 2026 A 98 · 1 violation

Inspector comments: Facility in the process of transitioning to Garner hotel. Current name is still Lake Norman Inn and Suites. Ownership is remaining the same through this change.

#27 · Physical facilities installed, maintained, and clean −2

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dust buildup in a/c filters in majority of guest rooms inspected. Keep a/c filters clean.

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Aug 15, 2025 A 96.5 · 4 violations

Inspector comments: NOTE: - The hotel is going through stages of renovation currently. Expected to be completed before holiday or new year.

#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −1

REPEAT 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed soiled microwave and fridge in room 312. Soiled microwave in 417, 409. Detail cleaning needed. Keep clean.

#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1

REPEAT 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.- Observed a dual sink in laundry room without soap and paper towel for hand washing. Ensure to provide hand washing supplies at the sink for proper hand hygiene at all time. 5-205.11 A handwashing sink shall be accessible and only used for handwashing. -Pf- Observed the hand sink in laundry room completely blocked by piles of dirty linens that need to be washed. CDI- Items removed to gain access. Ensure to provide access to hand washing sinks at anytime.

#31 · Linen properly handled and stored

General Comment: 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only.- Observed soiled linens roller cart in Laundry room without labeling. Ensure to label the carts to identify clean or dirty.

#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces −1.5

15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles.- Observed clean supplies (linens, comforters, etc..) stored directly on 3rd floor closet. Ensure to keep and store supplies above the floor at least 6 inches.

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Aug 12, 2024 A 93.5 · 5 violations

#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed broken ice machine on 4th floor, repair/replace needed. Observed soiled ice machine on 1st floor, detail cleaning needed all around the chute, wall and basin. Keep clean.

#21 · Handwashing sinks supplied and accessible; toilet tissue supplied

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.- Observed a dual sink in laundry room without soap and paper towel for hand washing. Ensure to provide hand washing supplies at the sink for proper hand hygiene at all time.

#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4

REPEAT 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.- Observed stained/soiled spot on sofa, couch in several rooms throughout the facility, cleaning needed and keep clean. Observed damaged AC filter, broken closet door, molds growing on carpet floor and bed skirts, AC unit is currently out of order in 324. Molds growing on bed skirts in 309. Observed soiled microwave, light bulb is out, and plastic bag in drawer in 225. Cleaning under sofa bed needed, and damaged drawer in 104. Observed black mildews/better cleaning or caulking for easily cleanable needed around the bath tubs (312, 324, 309, 225, 212, 322). Observed soiled/damaged AC filters throughout the facility. Keep furniture and fixtures clean and good repair.

#30 · Linen clean and in good repair; two sheets provided for each bed −2

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.- Observed soiled/stained bed sheets/blankets, stained mattress, mold/stain growing on bed skirt in 309. Thorough and detail cleaning needed in 309 and 324.

#33 · Garbage and refuse disposal; facilities maintained

5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place.- Observed a dumpster without drain plug, obtain a drain plug/or replacement of a good functioning dumpster. 5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers.- Observed dumpster doors left open when not in use. Ensure to close all doors/lids of dumpster to keep pests/rodents away.

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Oct 25, 2023 A 97.5 · 3 violations

#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean −0.5

15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed food splash and residues on insides of microwaves and room refrigerators. Recommend higher frequency and more thorough cleaning. -0.5 points-

#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed staining on chair in room 411 and holes in linens. -2 points-

#27 · Physical facilities installed, maintained, and clean

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall damage in rooms 411, 317, and 323. -0 points-

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Mar 17, 2023 A 94.5 · 6 violations

#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed dirty microwaves in all the guest rooms, and dirty refrigerator in room 201, 223, 401. Cleaning needed and maintain cleaned.

#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed hand washing sink in laundry room without soap and paper towels. PROVIDE SOAP AND PAPER TOWELS AT THE HAND WASHING SINK AT ALL TIME.

#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2

15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Observed black mildew along the bathtub grouting in all guest rooms. Observed dirty stain on desks beside beds. Need cleaning and keep clean between guests. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stain sofa bed and chair in room 101, 201. Observed damaged carpet upon entry in room 101, and dirty carpet inside the closet in room 401. NEED CLEANING. Observed loose standup lamp in room 326, 421, and burned out light bulb in room 101, 408. Need repair or replace. Observed bathroom vent in needs of cleaning in throughout all guest rooms. Observed air conditioner filter in needs of cleaning in room 223, 326. Clean and keep cleaned.

#27 · Physical facilities installed, maintained, and clean −2

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed damaged wall electrical outlet, exposed wires on the ceiling in room 101, Stained ceiling in bathroom in room 101, 201. Need to take a look if there is leaks and no leaks somewhere. Observed damage ceiling and light bulbs holding in bathroom room 201. Need repair/replace. Keep ALL in good repair and clean.

#30 · Linen clean and in good repair; two sheets provided for each bed

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stain pillow cases in 306, 401, and stain bed linen in room 326. Replace, clean and keep cleaned between guests.

#33 · Garbage and refuse disposal; facilities maintained

5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster door left opened when not in used. Keep closed at all time when not in used. 5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Observed dumpster is missing a drain plug, need a replacement. Keep drain plug on and keep doors and lids closed when not in used to prevent insects/rodents harborage.

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Feb 2, 2022 A 96 · details not yet loaded