A98

SHERATON CHARLOTTE HOTEL

555 S MCDOWELL ST, Charlotte, NC 28204

Lodging · NC permit/State ID 2060200477

Latest gradeA (98)

Last inspectedMay 21, 2026

Inspections on record11

On record sinceApr 28, 2014

Score history

Apr 28, 2014Higher is betterMay 21, 2026

Inspections & violations

May 21, 2026 A 98 · 1 violation

#27 · Physical facilities installed, maintained, and clean −2

Observed touch up paint needed in housekeeping closets. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

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Mar 27, 2025 A 98 · 2 violations

#27 · Physical facilities installed, maintained, and clean −2

Observed touch up paint needed in housekeeping closets. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

#30 · Linen clean and in good repair; two sheets provided for each bed

Observed mattress cover with small stain in room 1117. Changed during the inspection. **15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

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Feb 12, 2024 A 97.5 · 3 violations

Inspector comments: Rooms inspected: 1225, 1212, 1116, 325, 324, 231, 317, 425, 401, 403, and 409. Mop sink faucet is leaking Label all chemicals on cleaning carts Ensure staff use sanitizer and not other chemicals to clean ice bins in guest rooms.

#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5

4-701.10* Equipment food contact surfaces and utensils shall be sanitized. Ice machine chute had visible buildup inside chute on 3rd floor and needed additional cleaning.

#20 · Thermometer provided; test strips provided −1

15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Establishment had sink and surface sanitizer, but only had quat test strips. Contact chemical company to acquire sink and surface sanitizer test strips.

#27 · Physical facilities installed, maintained, and clean

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Some wall damage in linen room and in housekeeping cart closets. 0 pts.

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Apr 12, 2023 A 98 · 2 violations

#27 · Physical facilities installed, maintained, and clean −2

Observed water stained ceiling tiles on the 14th and 9th floor. Observed floor tile in need of repair in the storage closet on the 14th floor. Observed floor tile missing in the chute area where laundry is dropped. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

#30 · Linen clean and in good repair; two sheets provided for each bed

Observed bed skirt stained in room 202. Needs to be removed and cleaned. **15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. NOTE: Hotel was at high occupancy this week. Rooms 1409, 902, 723, 422, 322 and 202 was inspected during this visit.

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Jan 14, 2022 A 96.5 · 2 violations

#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5

Observed build up in ice machine chutes on the 14th and 10th floor. Improvement from previous inspection. **4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf

#27 · Physical facilities installed, maintained, and clean −2

Observed water stained ceiling tiles leading to the dock. Ensure that leaks are not ongoing and have ceiling tiles replaced. Observed dust build up on vents in the bathrooms in rooms 1415, 1018, 514 and 214. Needs to be cleaned. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Due to high occupancy, only rooms 1415, 1218, 1018, 824, 702, 514, 400 and 214 were inspected during the inspection.

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Mar 26, 2021 A 95 · details not yet loaded