May 21, 2026
A 98
· 2 violations
#27 · Physical facilities installed, maintained, and clean −2
Observed touch up paint needed in the storage rooms on 3rd and 6th floor.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed single service cups not property protected on the housekeeping cart on the 3rd floor.
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
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Jun 30, 2025
A 97
· 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −3
4-701.10* Equipment food contact surfaces and utensils shall be sanitized. Ice machines on several floors had minor buildup on the chutes of the machines. Clean ice machines more frequently. REPEAT.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Observed facility is using bathroom cleaner and not sanitizer. Facility has sanitizer in dispenser but it is not on house keeping carts. Needs to use sanitizer.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed torn chair in room 1566 and observed some peeling on bed frames. Manager had chair replaced and stated facility is planning a remodel this year and replacing bed frames.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed one housekeeping cart on 12 floor with broom end stored over clean towels. Needs to be stored to protect from contamination.
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Jun 25, 2024
A 97
· 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
4-701.10* Equipment food contact surfaces and utensils shall be sanitized. Ice machines on several floors had pink/black buildup on the chutes of the machines. Clean ice machines more frequently.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Wall damage present in house keeping closets. Repair walls where damaged. 0 pts.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Employee stated that she used the disinfectant to clean the ice bins in rooms. Ensure housekeeping staff use sanitizer, and not disinfectant to clean food-contact surfaces in rooms.
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Apr 27, 2023
A 98
· 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
Observed debris underneath sofa cushion in room 652.
**15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean −2
Observed damage to walls and ceiling peeling in housekeeping closets on 7th and 10th floor. Needs to be repaired.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed torn mattress cover in room 652 and stained sheet in room 1057. Items were removed during the inspection.
**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
NOTE: Hotel was sold out the previous night and only 5 vacant ready rooms were available: 652, 750, 961, 1055, 1057
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Jan 26, 2022
A 96.5
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Mar 11, 2021
A 96.5
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May 13, 2020
A 96
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May 28, 2019
A 92
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Jun 9, 2018
A 95.5
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Jun 20, 2016
A 93.5
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Dec 23, 2014
A 95
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