A100
COURTYARD CHARLOTTE BALLANTYNE
15635 DON LOCHMAN LN, Charlotte, NC 28277
Lodging · NC permit/State ID 2060200569
Latest gradeA (100)
Last inspectedNov 19, 2025
Inspections on record9
On record sinceMar 20, 2017
Score history
Mar 20, 2017Higher is betterNov 19, 2025
Inspections & violations
Nov 19, 2025 A 100 · 0 violations
No violations were recorded for this inspection.
Oct 14, 2024 A 100 · 0 violations
No violations were recorded for this inspection.
Apr 1, 2024 A 98 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed dusty air filter in room 303, crumbs beneath armchair cushion in room 216, small stain on pillowcase in room 134, and single hair on bed linens in room 101. Repeat. (-2)
#33 · Garbage and refuse disposal; facilities maintained
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed no side door on cardboard dumpster. Repeat; no escalation of points due to it being a separate component than the prior inspection. The top lid which was missing last time is properly affixed and in good repair. (-0)
Jun 15, 2023 A 98.5 · 3 violations
Inspector comments: NOTE: Mr. Tyler: Manager and Ms. Cynthia: Head housekeeper present during inspection.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed dusty air filters in room 127, 213. Need cleaning and keep clean.
#31 · Linen properly handled and stored −1.5
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed box of linen and supplies in storage room 3rd floor, a bag of pillows in storage room 2nd floor, stored directly on the floor. Store all items off the floor to prevent contamination.
#33 · Garbage and refuse disposal; facilities maintained
15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair. Observed cardboard dumpster with broken/missing lid. Repair or replace a dumpster and keep in good repair.
Mar 9, 2022 A 98 · 2 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
Observed black residue on ice chute of 3rd floor ice machine. Housekeeping manager will clean after walk through due to staffing shortage.
#27 · Physical facilities installed, maintained, and clean −2
Observed black residue on ceiling in restroom in room 107. Observed stained ceiling tile near exit door leading to spa rooms.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Apr 9, 2021 A 96 · 4 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained curtains, ripped curtains, stained pull out mattress, in rooms 335 and 320. Need cleaning/replaced.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed soiled floor and debris around ice machine on 3rd floor. Need cleaning.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained mattress pads and stained pillow covers in rooms 312 and 227. Need cleaning/replaced. PIC states supplies are on back order for new pads and covers.
#31 · Linen properly handled and stored
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed damaged carts used for soiled and clean linens. Needs replaced/repaired.
May 28, 2020 A 98 · 1 violation
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed torn mattress pads in rooms 301 and 107. Replace.
No signature needed due to COVID-19 guidelines.
Jul 10, 2018 A 98 · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Mar 20, 2017 A 98.5 · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COURTYARD CHARLOTTE BALLANTYNE” or State ID 2060200569). Inspection type (routine vs. follow-up) is not published in the county's data.