A94.5

COURTYARD MARRIOTT MATTHEWS

11425 E INDEPENDENCE BV, Matthews, NC 28105

Lodging · NC permit/State ID 2060200577

Latest gradeA (94.5)

Last inspectedFeb 18, 2026

Inspections on record11

On record sinceApr 21, 2017

Score history

Apr 21, 2017Higher is betterFeb 18, 2026

Inspections & violations

Feb 18, 2026 A 94.5 · 3 violations

#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5

15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed dust build up on 2nd floor ice machine. REPEAT

#27 · Physical facilities installed, maintained, and clean −4

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed splitting in the carpet of the hallways on all 3 floors. Observed stains on the carpet outside room 108 and room 333. Observed cracks in the wall in room 230 near the TV. Observed a torn vent in room 332. REPEAT

#33 · Garbage and refuse disposal; facilities maintained

5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed one dumpster with half of the lid missing. Make sure lids are attached and closed.

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Aug 12, 2025 A 98 · 3 violations

#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required

15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed black build up in first floor ice machine.

#27 · Physical facilities installed, maintained, and clean −2

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed minor splitting of carpet in hallways on 2nd and first floor. Needs repair. REPEAT. Points not escalated due to repairs made from last inspection.

#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed items stored on house keeping carts in 3rd floor storage room not arranged in an organized manner to prevent cross-contamination. Needs to be organized to prevent cross-contamination.

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Sep 20, 2024 A 98 · 2 violations

#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed slight staining on the ottoman’s in rooms 150 and 224. Also observed loose handle in room 352 in the shower. (2 pts)

#27 · Physical facilities installed, maintained, and clean −2

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. -Observed stains and rips on hallway carpet on floors 1, 2, and 3. Observed dark buildup along wall corners in room 348. Observed scuffs along walls in 2nd floor storage room in need of repair. Observed popcorn ceiling peeling back in room 150.

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Feb 19, 2024 A 97.5 · 2 violations

#19 · Single-use and single-service articles properly stored and used −0.5

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed coffee cup lids in guest rooms without form of protection. Some form of protection recommended to prevent contamination. REPEAT

#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2

15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Observed cleaning cart with no sanitizer. Housekeeper stated that she ran out of sanitizer and never replenished.

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Mar 16, 2023 A 99 · 5 violations

#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed soiled ice chute machine on every floor in need of deep cleaning and maintain clean and sanitize.

#19 · Single-use and single-service articles properly stored and used −0.5

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed coffee cups in guest rooms without a form of protection. Recommend to provide some form of protection to prevent contamination.

#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed dusty carpet underneath the bed in room 106. Keep floor clean underneath the beds.

#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces

15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles. Observed boxes of cups and napkins stored directly on the floor in storage room on 2nd floor. Recommend to keep of the floor at least 6 inches to prevent possible contamination.

#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled

15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed no label on some of the chemical spray bottles in the cleaning cart. Make sure to put proper label and keep all solution according to manufacturer’s recommendations.

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Mar 11, 2022 A 98 · details not yet loaded