May 12, 2026
A 98
· 2 violations
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed minor damage on walls in housekeeping storage rooms on floors 5, 9, 10, and 12. Repair.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained mattress covers in rooms 1222, 919 and 912. Observed stained sheets in rooms 933, 919 and 912. Observed torn sheets and mattress cover in rooms 1006, 940, 1935 and 1933.
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Jun 28, 2023
A 98.5
· 2 violations
#9 · Food and ice protected from environmental or other sources of contamination; proper dispensing of ice −1.5
3-305.11* Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. - Observed bottles of water stored on the floor in storage closets during the inspection.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Continue to touch up paint in storage closets.
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Jun 30, 2022
A 97.5
· 5 violations
#19 · Single-use and single-service articles properly stored and used −0.5
Observed boxes of tissue stored on the floor in the storage closets on 19th, 11th and 9th floor. Spoke with management about utilizing shelf space or crates to get the boxes up.
**15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
Observed mattress staining in room 1103.
**15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean −2
Observed hall ceiling peeling on the 19th floor and walls damage in the storage room on the 11th floor.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed disposable lids not properly stored on the housekeeping cart. Spoke with staff about methods to properly store single service equipment.
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
#33 · Garbage and refuse disposal; facilities maintained
Observed bags of trash stored on the floor in some of the storage closets during the visit. Ensure that trash is placed in receptacles.
**15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair.
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