GRAND BOHEMIAN HOTEL CHARLOTTE

15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed ice machines on floors 9, 11 and 8 in need of cleaning. REPEAT

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed mattress stains in room 1523, 1409, 901, 1210 and 1123. Observed stain on curtain in room 901.

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed packaged cups stored beside the toilet bowl scrubber. CDI- Cups removed. EHS had discussion with PIC. Observed mop stored with clean linens on housekeeping cart. EHS recommends placing clean items in clean carts with linens.

4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed ice machine in need of cleaning on the 9th floor.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed drawer peeling in room 1413. Observed scuffed tables/ drawers in rooms 1215, 1217 and 1025. Observed loose drawer handles in room 927. Observed stained curtain in room 1025.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed scuffed entry ways at storage room 11th floor, 503, 12th floor storage room. Observed ceiling damage in shower in rooms 1024, 927, 425. Observed floor stain in 11th and 12th floor storage rooms.

4-501.112(A)(2) Provide a minimum of 180F rinse water for sanitization when using the dish machine. -Pf Observed dish machine rinse not exceeding 103F. Dish plate thermometer reading at 154F. Engineer began working on booster heater during inspection when it was noted that booster heater was not working. CDI: Facility to temporarily use high temp dish machine in 4th floor banquet kitchen for glassware in rooms. 15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed guest ice machines throughout floors with build up. Observed guest ice machine on floor 11 leaking. Observed ice machine in 1517 with black build up.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed box of toilet paper stored on floor in Housekeeping storage room on floors 8 and 7.

15A NCAC 18A .1823(c ) All ice machines for use by guests shall dispense ice without exposing stored ice to guests. Observed ice machine in room 1517 allows access to ice bin when opened. EHS recommends removing machine and replacing with one where ice is protected. If machine is not removed, a standard operating procedure for dumping all ice between guests shall be prepared and provided for review during inspections. EHS will make a long term compliance visit to ensure procedure is in place.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed loose toilet seat in rooms 1517 and 1111. Observed all shower heads with build up. Housekeeping Manager stated that Engineering is following up with the manufacturer regarding proper cleaning due to the design of the shower heads.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall damage at corner in room 1517 where teal chair is. Observed minor paint damage in bathroom of room 1111 near trash can. Observed touch up painted needed throughout housekeeping storage rooms and closets where extra beds and cribs are stored. Paint is damaged from carts and beds rubbing against wall.

15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed not all soiled linen carts are labeled as such.