99.5/ 100

CARMEL HILLS

2801 CARMEL RD, Charlotte, NC 28226

Rest/Nursing Homes · NC permit/State ID 2060400008

Latest result99.5 / 100

Last inspectedOct 21, 2026

Inspections on record25

On record sinceAug 22, 2013

Score history

Aug 22, 2013Higher is betterOct 21, 2026

Inspections & violations

Oct 21, 2026 99.5 / 100 · 1 violation

#5 · Ventilation equipment clean, good repair −0.5

.1311 (b) Ventilation equipment shall be kept clean and in good repair. Observed dust build up on some ceiling vents in facility. Needs cleaning.

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May 12, 2026 97 / 100 · 3 violations

#2 · Walls and ceilings clean, good repair

General Comment: .1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed scuffs/wear on some of the doors. Needs repair.

#16 · Hot water between 105°F and 116°F −3

.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water in room 104 at 101F. Observed hot water in 107 at 103F. Needs to be 105-116F. REPEAT VIOLATION.

#42 · Food and food supplies from approved sources; properly stored and handled

General Comment: .1321 (a) All food and food supplies provided by an institution for consumption by residents shall be from approved sources, stored, and handled as set forth in 15A NCAC 18A .2600. Observed deli sandwiches stored in refrigerator labeled as prepared on 5/4. CDI - Sandwiches were voluntarily discarded as they were passed the 7 day date marking.

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Aug 13, 2025 98.5 / 100 · 1 violation

#16 · Hot water between 105°F and 116°F −1.5

.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water in Room 122 at 125F. CDI - Water was adjusted on hallway.

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Mar 19, 2025 99 / 100 · 2 violations

Inspector comments: *NOTE: Director of Nursing, Carol Brockington, was present during time of inspection. Report emailed to: Carol.brockington@carmelhills.org chadministrator@carmelhills.org John.neumann@carmelhills.org

#2 · Walls and ceilings clean, good repair

.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed touch up paint needed to door frames throughout facility. -General comment.

#26 · Premises properly maintained −1

.1316 (d) An institution's exterior premises, including parking lots, lawns, and walkways, and interior premises within the institution's building or buildings, shall be kept free of garbage, solid waste, yard trash, and pest harborages. Observed dilapidated furniture to include mattress stored behind dumpster area enclosure area. Remove.

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Sep 25, 2024 99 / 100 · details not yet loaded