‹ Back to search

93/ 100

SHERWOOD HEALTH & REHAB

4801 RANDOLPH RD, Charlotte, NC 28211
Rest/Nursing Homes · NC permit/State ID 2060400162
Latest result93 / 100
Last inspectedOct 21, 2026
Inspections on record12
On record sinceNov 27, 2019

Score history

7085100 Nov 27, 2019: 97Dec 8, 2020: 96.5Nov 24, 2021: 98Jun 27, 2022: 97Dec 14, 2022: 95Jul 6, 2023: 95Jan 30, 2024: 95Jul 25, 2024: 97Mar 18, 2025: 96Sep 18, 2025: 93Apr 27, 2026: 94Oct 21, 2026: 93
Nov 27, 2019Higher is betterOct 21, 2026

Inspections & violations

Oct 21, 2026 93 / 100 · 7 violations
#1 · Floors and carpets cleanable, clean, good repair; carpet odor free
1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair. Observed floors in housekeeping closet in need of cleaning.
#2 · Walls and ceilings clean, good repair −2
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed stained ceiling tiles in the hallways and cafeteria. Observed scuffed walls and doors throughout the facility. Needs repair. REPEAT.
#5 · Ventilation equipment clean, good repair
.1311 (b) Ventilation equipment shall be kept clean and in good repair. Observed dust build up in A/C vents in 104 and 100. Need cleaning.
#7 · Facilities provided, accessible, clean, good repair −2
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed shower bed, shower chair, and toilet in west side spa room in need of cleaning. Observed hopper in east side soiled utility room in need of cleaning. Observed toilet tank lid missing in staff bathroom. REPEAT.
#8 · Toilet rooms free of storage, handwash signs posted
.1312 (b) Bathrooms shall not be used for storage of items not currently in use. Observed storage in PT bathroom. Bathrooms shall not be used for storage.
#16 · Hot water between 105°F and 116°F −3
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed water in 156 at 101F, in 152 at 98F, in west side spa room at 75F, in east side spa room at 68F, in 106 at 103F, in 157 at 120F, in 104 at 102F and in 100 at 97F. REPEAT.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed torn pillows cases in 121 and 132. Observed rusty scale in Spa room east. Observed damaged footboard on bed in 149. Observed cabinet door broken in laundry room. Observed table bed in physical therapy room torn.

View this inspection on the county portal ›

Apr 27, 2026 94 / 100 · 4 violations
#2 · Walls and ceilings clean, good repair −2
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed minor touch up paint needed to walling and doors in rooms sporadically throughout building. Observed damaged ceiling on building containing back up water supply. Observed some stained ceiling tiles in cafeteria and hallways. REPEAT.
#7 · Facilities provided, accessible, clean, good repair −1
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed shower chair with some build up, tear on shower bed, and loose drain cover in east shower room. Observed tape on shower chair in west shower room. Needs cleaning. REPEAT.
#16 · Hot water between 105°F and 116°F −3
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed water temperature at 118F -120F throughout. Needs to be 105-116F. REPEAT.
#44 · Time/Temperature Control for Safety (TCS) foods maintained as required
.1323 (a) All TCS food shall be maintained at temperatures required by Part 3-501.19 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2653 during storage, preparation, transportation, display, and service of the TCS food. Observed thermometer in east wing supply room refrigerator reading 50F. Log stated the temperature was read as 46F earlier this morning. Observed temperature in west nourishment room refrigerator reading 48F. Temperature log had refrigerator in temperature at 5:45 am. Needs to be 41F or below and TCS foods are discarded.

View this inspection on the county portal ›

Sep 18, 2025 93 / 100 · 7 violations
Inspector comments: Facility has changed name of Facility and Permittee. Facility is now Sherwood Health & Rehab and is operating under Randolph Gardens SNF Operations LLC. Facility has maintained the same license number (NH0267) and does not need new permitting. Information has been changed on CDP IMS.
#2 · Walls and ceilings clean, good repair −2
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed damaged/stained ceiling tiles in hallway. Observed minor touch up paint needed to walling and doors in rooms sporadically throughout building. Observed damaged ceiling on building containing back up water supply. REPEAT.
#7 · Facilities provided, accessible, clean, good repair
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed toilet chair in 130 in need of cleaning. Observed toilet seat in 138 heavily worn. Observed shower chairs and bed in need of cleaning or repair of fraying in Shower room 2. Observed toilet in need of cleaning and caulking at the bottom in 156.
#8 · Toilet rooms free of storage, handwash signs posted −1
.1312 (b) Bathrooms shall not be used for storage of items not currently in use. Observed chairs and other furniture/items not used for toileting/bathing stored in shared spa rooms. REPEAT.
#16 · Hot water between 105°F and 116°F −3
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water between 118-120F in multiple rooms. Needs to be 105-116F. REPEAT.
#17 · Back-up water supply plan available and complete
.1313 (e) The institution shall have a written plan to obtain a backup water supply in the event that the institution's primary water supply is interrupted for more than four consecutive hours. The written plan shall identify a backup water supply or alternate source of water that provides two liters of potable water per day per resident and institution employee for drinking and potable water for food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily waste. This may include a plan for relocating residents to a facility with a water supply that satisfies Paragraph (a) of this Rule. If an institution's primary water supply or backup water supply becomes unsafe for human consumption, then the water sources within the institution, such as sink faucets, shall be labeled or hooded to prevent their use, and the administrator shall provide potable water for use by the institution's residents and employees. Observed facility does not have complete back up water supply plan. EHS emailed template to facility to fill out.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed tears in therapy mat. Needs repair.
#38 · Food service equipment and utensils clean, good repair −1
.1320 (a) All food service equipment and utensils shall be kept clean and in good repair. Observed build up in refrigerator and microwave in nourishment room. Needs cleaning. REPEAT.

View this inspection on the county portal ›

Mar 18, 2025 96 / 100 · 7 violations
Inspector comments: *NOTE: Facility has changed name on building to, “Sherwood Health & Rehabilitation”. Up to date license still states “Randolph Gardens Health and Rehabilitation” Permittee, Pelican Health Randolph, LLC. Head of Maintenance, James, and Head of Housekeeping, Thomas, were present during time of inspection. Report emailed to administrator, Yvonne Washburn: Ywashburn@sherwood-hr.com
#2 · Walls and ceilings clean, good repair −1
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed stained ceiling tile near main entrance and in laundry room. EHS advises facility to ensure no active leak is occurring and to have stained ceiling tiles replaced. Observed minor touch up paint needed to walling in rooms sporadically throughout building.
#8 · Toilet rooms free of storage, handwash signs posted −1
.1312 (b) Bathrooms shall not be used for storage of items not currently in use. Observed wheel chair and other furniture/items not used for toileting/bathing stored in shared spa room located near room 130. REPEAT.
#9 · Bedpans, urinals, bedside commodes and emesis basins properly cleaned and disinfected
.1312 (c) When disposable bedpans, emesis basins, and urinals are reused, they shall be labeled so that they are associated with an individual resident. Observed 1 urinal not labeled in room 132. -General comment.
#10 · Handwashing facilities properly located and equipped
.1312 (d) Handwashing facilities shall be supplied with soap and disposable towels or hand-drying devices. Observed no disposable towels at handsink in laundry room. Paper towels were supplied to handsink during time of inspection. -General comment.
#16 · Hot water between 105°F and 116°F −1.5
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water not within required range in the following areas; room 116-122F, room 146, 91F,
#26 · Premises properly maintained
.1316 (d) An institution's exterior premises, including parking lots, lawns, and walkways, and interior premises within the institution's building or buildings, shall be kept free of garbage, solid waste, yard trash, and pest harborages. Observed several pallets stacked outside of dumpster area enclosure area. -General comment.
#38 · Food service equipment and utensils clean, good repair −0.5
.1320 (a) All food service equipment and utensils shall be kept clean and in good repair. Observed cleaning needed to microwave in nourishment room located on lower 100 hallway. Clean.

View this inspection on the county portal ›

Jul 25, 2024 97 / 100 · 7 violations
Inspector comments: Director, Shawnna Fairman, was present during time of inspection. Report emailed to: SHFAIRMAN@RANDOLPHNC.COM
#2 · Walls and ceilings clean, good repair
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed stained ceiling tile near main entrance/exit to building.
#7 · Facilities provided, accessible, clean, good repair
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed loose toilet seat in room 106.
#8 · Toilet rooms free of storage, handwash signs posted −0.5
.1312 (b) Bathrooms shall not be used for storage of items not currently in use. Observed bag of linen stored on washing mat in shared spa room located near 100 wing.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed drape separator stained in room 132.
#33 · Bed linens in good repair; soiled linens changed, properly handled, containers properly labeled
.1319 (b) A resident's bed linens shall be changed when no longer clean. Observed staining on residents pillow case located closet to window in room 112.
#34 · Linens provided by the institution properly cleaned and sanitized −1.5
.1319 (c) Linens provided by the institution that are not clean shall be cleaned and sanitized in accordance with this paragraph. When hot water in washing machines is used to sanitize linens provided by the institution, the washing machines shall be operated in accordance with the manufacturer's instructions. When chemicals are used to sanitize linens provided by the institution, linens shall be washed in accordance with the following: (1) using a solution of at least 50 parts per million chlorine; or (2) using laundry sanitizer that is registered in accordance with 40 C.F.R. 152 and that is used in accordance with the manufacturer's instructions. Observed no documentation on-site for notated rule. EHS advises facility to request a copy of maintenance report when servicer comes to check laundry units to be in compliance with notated rule.
#52 · Vomitus and diarrheal clean up supplies; written clean up procedures available and complete −1
.1324 (d) The institution shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on institution surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. Observed no procedure plan for notated rule. EHS emailed director required procedure plan.

View this inspection on the county portal ›

Jan 30, 2024 95 / 100 · 7 violations
#2 · Walls and ceilings clean, good repair −1
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed stained ceiling tiles throughout facility to include near room 138 and nurses station on east wing. EHS advises facility to ensure no active leak is occurring and to have stained ceiling tiles replaced. Observed walling in need of repair by toilet in room 146. REPEAT IMPROVEMENTS MADE.
#7 · Facilities provided, accessible, clean, good repair
.1312 (a) All institutions shall provide toilet, handwashing, and bathing facilities that are available for use by residents and staff. These facilities shall be kept clean and in good repair. Observed loose toilet seat in room 141.
#9 · Bedpans, urinals, bedside commodes and emesis basins properly cleaned and disinfected −0.5
.1312 (c) When disposable bedpans, emesis basins, and urinals are reused, they shall be labeled so that they are associated with an individual resident. Observed reused urinals not labeled in rooms 141 and 146.
#16 · Hot water between 105°F and 116°F −1.5
.1313 (d) Institutions shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water ranging between 97F-100F in resident rooms throughout facility. Facility is aware of issue and have ordered a part to fix water heater.
#17 · Back-up water supply plan available and complete −1
.1313 (e) The institution shall have a written plan to obtain a backup water supply in the event that the institution's primary water supply is interrupted for more than four consecutive hours. The written plan shall identify a backup water supply or alternate source of water that provides two liters of potable water per day per resident and institution employee for drinking and potable water for food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily waste. This may include a plan for relocating residents to a facility with a water supply that satisfies Paragraph (a) of this Rule. If an institution's primary water supply or backup water supply becomes unsafe for human consumption, then the water sources within the institution, such as sink faucets, shall be labeled or hooded to prevent their use, and the administrator shall provide potable water for use by the institution's residents and employees. EHS emailed administrator template procedure for require rule. REPEAT.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −1
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed plastic pillow cover torn in room 146. Observed general cleaning needed to outside of refrigerator located in west wing nourishment room. Observed cabinet in need of repair in west wing nourishment room. REPEAT.
#42 · Food and food supplies from approved sources; properly stored and handled
.1321 (a) All food and food supplies provided by an institution for consumption by residents shall be from approved sources, stored, and handled as set forth in 15A NCAC 18A .2600. Per conversation with staff, drinking water for pitchers is obtained from west wing nourishment room hand washing sink. EHS educated facility that the sink in the room is a handwashing sink only. Drinking water should be obtained from kitchen, bottled water, or water fountains.

View this inspection on the county portal ›

Jul 6, 2023 95 / 100 · 8 violations
Inspector comments: *NOTE: Inspection lead and typed by, Anglecia Askew
#1 · Floors and carpets cleanable, clean, good repair; carpet odor free −1
1309 (a) and (b) The floors in an institution shall be made of smooth, non-absorbent materials and shall be kept clean and in good repair. When carpet is present, it must be kept clean, odor free, and in good repair. Observed rusted floors in laundry room area. Observed broken tiles near fire exit door. **REPEAT** EHS advises facility to replace broken/cracked tile as needed within facility.
#2 · Walls and ceilings clean, good repair −1
.1310 (a) The interior walls of the institution, including doors, windows and window trim, and ceilings, shall be kept clean and in good repair. Observed stained ceilings and ceilings in need of repair throughout facility. Observed paint touch ups needed in room 137 and in bathroom in room 105. **REPEAT**
#17 · Back-up water supply plan available and complete −1
.1313 (e) The institution shall have a written plan to obtain a backup water supply in the event that the institution's primary water supply is interrupted for more than four consecutive hours. The written plan shall identify a backup water supply or alternate source of water that provides two liters of potable water per day per resident and institution employee for drinking and potable water for food preparation, hand washing, bathing, cleaning, dishwashing, laundry, and disposal of bodily waste. This may include a plan for relocating residents to a facility with a water supply that satisfies Paragraph (a) of this Rule. If an institution's primary water supply or backup water supply becomes unsafe for human consumption, then the water sources within the institution, such as sink faucets, shall be labeled or hooded to prevent their use, and the administrator shall provide potable water for use by the institution's residents and employees. Observed incomplete back up water supply plan. **REPEAT**
#23 · Solid waste containers properly constructed, covered where required; good repair
.1316 (a) All solid wastes containing food scraps or other putrescible materials shall be kept in leak-proof, non-absorbent containers which shall be kept covered with tight-fitting lids when not in use. Observed open door on garbage can and open lid on recycling bin.
#26 · Premises properly maintained
.1316 (d) An institution's exterior premises, including parking lots, lawns, and walkways, and interior premises within the institution's building or buildings, shall be kept free of garbage, solid waste, yard trash, and pest harborages. Observed several mattresses stored on outside premises near shed. Per conversation with staff items are scheduled to be picked up.
#32 · Furnishings clean and in good repair; mattresses dry, clean, good repair −1
.1319 (a) Furnishings in an institution, including furniture, curtains, rugs, and blinds, shall be kept clean and in good repair. Mattresses shall be kept clean, dry, and in good repair. Observed cabinet in west nourishment room in need of repair. **REPEAT**
#33 · Bed linens in good repair; soiled linens changed, properly handled, containers properly labeled −1
.1319 (b) A resident's bed linens shall be changed when no longer clean. Observed staining on linens in rooms 100, 119, 135, 137, and 159. **REPEAT**
#52 · Vomitus and diarrheal clean up supplies; written clean up procedures available and complete
.1324 (d) The institution shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on institution surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. Observed facility not able to provide vomit and diarrhea procedures nor clean-up kit.

View this inspection on the county portal ›

Dec 14, 2022 95 / 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jun 27, 2022 97 / 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Nov 24, 2021 98 / 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Dec 8, 2020 96.5 / 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Nov 27, 2019 97 / 100 · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SHERWOOD HEALTH & REHAB” or State ID 2060400162). Inspection type (routine vs. follow-up) is not published in the county's data.