8demerits

RELATIVES, THE

1100 EAST BV, Charlotte, NC 28203

Residential Care · NC permit/State ID 2060430049

Latest result8 demerits

Last inspectedOct 22, 2026

Inspections on record13

On record sinceFeb 18, 2014

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

Feb 18, 2014Lower is betterOct 22, 2026

Inspections & violations

Oct 22, 2026 8 demerits · 2 violations

#8 · Facilities clean and in good repair −4

Observed build up on shower liner in the boys bathroom. Observed staining on the shower curtain in the girls bathroom. **15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair.

#13 · Water availability, pressure, at required ranges −4

Observed hot water reach 121F in both of the bathrooms upstairs. **15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot water shall be provided at temperatures between 105F and 116F at handwashing and bathing facilities.

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Oct 3, 2025 4 demerits · 2 violations

#8 · Facilities clean and in good repair −4

Observed shower in need of cleaning in bathroom 1. Observed shower curtain in need of cleaning in bathroom 2. **15A NCAC 18A .1610 (a) Residential care facilities shall provide toilet, handwashing, and bathing facilities that are available for use by residents and employees that are kept clean and in good repair.

#24 · Bed linens provided and in good repair

Observed mattress cover torn in bedroom 3. Observed pillow torn in bedroom 3. Rooms are currently not being used. **15A NCAC 18A .1617 (b) Clean bed linen in good repair shall be provided for each resident

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Sep 12, 2024 2 demerits · 4 violations

#13 · Water availability, pressure, at required ranges

15A NCAC 18A .1611 (d) Residential care facilities shall provide water heating facilities. Hot and cold running water under pressure shall be provided to carry out all operations. Hot water shall be provided at temperatures between 105 degrees Fahrenheit and 116 degrees Fahrenheit at handwashing and bathing facilities. Observed hot water at 120F. Needs to be 105-116F. No points deducted due to item being part of new rule updates.

#38 · Temperature indicating device provided and accurate −2

15A NCAC 18A .1620 (c) Equipment shall be provided and maintained to keep all food at required temperatures during storage and transport. Cold holding equipment shall be provided with an indicating thermometer that is accurate to ±3 degrees Fahrenheit or ±1.5 degrees Celsius. Observed no thermometer in refrigerator needs thermometer.

#42 · Proper use of restriction, exclusion, and reporting

15A NCAC 18A .1621 (c) Residential care facility employees shall comply with the requirements for exclusion from work and restriction due to communicable disease or illness required for food employees as set forth in Parts 2-201.12 and 2-201.13 of the Food Code incorporated by reference at 15A NCAC 18A .2650 as amended by 15A NCAC 18A .2652. Observed facility did not have an employee health policy. EHS provided facility a copy. No points deducted due to item being part of the new rule updates.

#43 · Vomitus and diarrheal clean up supplies; written plan available

15A NCAC 18A .1621 (d) The residential care facility shall have gloves, personal protective equipment, disinfectant, individual disposable towels, and a coagulating agent on-site for employees to use and a written procedure for employees to follow when responding to vomitus or fecal matter on facility surfaces. The procedure shall specify the actions that employees shall take to minimize the exposure of employees, residents, guests, food, and additional surfaces to vomitus or fecal matter. Observed facility does not have a vomit and diarrhea procedure. EHS provided a copy. No points deducted due to item being part of new rule updates.

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Aug 17, 2023 4 demerits · 2 violations

#8 · TOILET: HANDWASHING: LAUNDRY AND BATHING FACILITIES: Toilet, lavatory and bathing facilities adequate 4; fixtures in good repair and kept clean 2; soap and towels provided 2 (.1610) −2

Toilet, handwashing, bathing, and laundry facilities shall be kept clean and in good repair. 15A NCAC 18A .1610 (a). Observed bathroom in upstairs office space was out of order. Observed build up in toilet and shower. Needs cleaning.

#9 · BEDS: LINEN: FURNITURE: All furniture, mattresses, linen, drapes, blinds and similar items in good repair and clean 2; bed linen changed as required 2; clean and soiled linens properly stored and handled 2 (.1617) −2

All furniture, mattresses, curtains, draperies, and other furnishings shall be kept clean and in good repair. 15A NCAC 18A .1617 (a). Observed mirror cabinet in half bath behind kitchen had been screwed shut but has come free. Cabinet needs to be cleaned and/or have screws removed or reinstalled to close cabinet.

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Aug 18, 2022 0 demerits · details not yet loaded