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42demerits

COURTYARD BY MARRIOTT

2700 LITTLE ROCK ROAD, Charlotte, NC 28214
Year-Round Swimming Pool · NC permit/State ID 2060530063
Latest result42 demerits
Last inspectedOct 19, 2026
Inspections on record17
On record sinceOct 9, 2013

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

02142 Oct 9, 2013: 24Feb 25, 2014: 28Dec 8, 2014: 28Feb 24, 2015: 30Sep 24, 2015: 30Jan 20, 2016: 16Jul 1, 2016: 18Mar 8, 2017: 42Oct 27, 2017: 10Feb 7, 2018: 10Nov 27, 2018: 14Feb 17, 2020: 20May 23, 2024: 4Feb 12, 2025: 4Aug 13, 2025: 12Jan 12, 2026: 10Oct 19, 2026: 42
Oct 9, 2013Lower is betterOct 19, 2026

Inspections & violations

Oct 19, 2026 42 demerits · 10 violations
Inspector comments: Note: "Turtles" located in bottom of skimmers stuck. Cannot remove. Pool has equalizers. Could not verify if plugged or not. Immediate Suspension issued for the following: .2535 - maintain chlorine at least 1.0 ppm through approved chlorinator. .2530 - provide USCG approved ring buoy with 24 ft. rope. .2530 - replace rusted screws on body hook and pole. .2517/.2521 - secure ladder into cup on deck so secure when bathers exiting the pool. .2530 - post dialing instructions, address and phone number at signage at pool phone. .2530 - phone not connecting to 911 - assure address and phone number correct with 911. Phone shall audibly ring when number dialed. Contact Katie Rudisill at 704-309-5494 or katie.rudisill@mecknc.gov to reopen the pool. Pool closed signs posted during the inspection. The pool shall remain closed until a return visit has been made.
#2 · Water quality: disinfectant residual provided by −6
Pool chlorine at 0 ppm. Property only has a IC-20 salt cell with no stick feeder. Property was chlorinating through granular. Pool shall be chlorinated through a NSF approved chlorinator. Immediate Suspension issued. Maintain chlorine at least 1.0 ppm through feeder. Note: IC20 salt cell rated for 20,000 gallons. Pool volume is 12,417 gallons based on original construction. Approved with salt as primary.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Damage to grout in waterline tile. Keep pool walls in good repair.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder handrail loose - pulling out of cup. Secure handrail. Safety hazard. Immediate Suspension issued. Ladder rung 8 1/2" from pool wall. Maintain from 3" to 6" from wall to ladder rung.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One return missing fitting. Replace fitting on return.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Grab rope on ring buoy degraded. Rope for ring buoy broken and tied together. Provide new USCG approved ring buoy with 24 ft. rope. Immediate Suspension issued. Screws in body hook/pole rusted. Replace screws to ensure secured. Immediate Suspension issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Damaged decking near deck drain at area near phone/table section. Ensure decking kept in good repair. Pool furniture 4 ft. to edge of pool. Maintain 5 ft. clearance around the pool in all locations.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One light burnt out in the swimming pool. Replace light.
#22 · Premises: emergency telephone provided −6
Phone not operable. Not connecting to 911. Could not verify address, phone number or call back. When phone number dialed phone shall audibly ring or answer automatically. Immediate Suspension issued. No signage posted at pool phone. Post dialing instructions, address and phone number at the pool phone. Immediate Suspension issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
No spare pump basket for pump. Provide spare pump basket.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash line to pit. Provide air gap to prevent cross contamination.

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Jan 12, 2026 10 demerits · 3 violations
Inspector comments: Need specifications for salt chlorine generator.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Observed grout missing around coving and some tiles near stairs. All shown to PIC during the inspection. No permit action taken at this time. Permit action may be taken if problem continues or worsens.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. No spare pump basket for pump. Operator will order. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Bags of chemicals observed being stored on floor.

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Aug 13, 2025 12 demerits · 2 violations
Inspector comments: Conducted pool inspection with new CPO Darin Navy. Immediate suspension issued for chlorine and pH levels. Call EHS Devon when corrected 7049981122. Pool must remain closed until corrections are made and EHS has re inspected. No available records for end of June, July, or August. Records must be kept up to date upon return visit or intent to suspend may be issued. PDSC lists a SVRS unit, SVRS is not installed and not needed. Main drains are greater than 36inches apart. Pool must submit updated PDSC reflecting no SVRS. Const. Date: 2/17/1997 Rope Length: 24' Permit restriction: Flow meter required to be properly installed and operational. Flow Rate must be at least 34gpm for turnover and cannot exceed 63gpm for filter limitation.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine at 0. Immediate suspension item.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. pH measured at 8.4. Immediate suspension item.

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Feb 12, 2025 4 demerits · 1 violation
Inspector comments: Conducted pool inspection with CPO Corey. Pool is open and on A status.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. No spare pump basket for pump. Operator will order. No permit action.

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May 23, 2024 4 demerits · 2 violations
Inspector comments: Permit restriction: An operating properly installed flow meter is required. Pump flow must be at least 34gpm for turnover can cannot exceed 63gpm for filter capacity. Permit Approved. Emergency phone rings front desk. Desk must be attended at all hours of operation or the phone must ring back to the phone on the pool deck.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall. Ladder rung >6" from pool wall.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Chemicals stored in maintenance office, no noticeable outside ventilation.

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Feb 17, 2020 20 demerits · details not yet loaded

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Nov 27, 2018 14 demerits · details not yet loaded

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Feb 7, 2018 10 demerits · details not yet loaded

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Oct 27, 2017 10 demerits · details not yet loaded

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Mar 8, 2017 42 demerits · details not yet loaded

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Jul 1, 2016 18 demerits · details not yet loaded

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Jan 20, 2016 16 demerits · details not yet loaded

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Sep 24, 2015 30 demerits · details not yet loaded

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Feb 24, 2015 30 demerits · details not yet loaded

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Dec 8, 2014 28 demerits · details not yet loaded

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Feb 25, 2014 28 demerits · details not yet loaded

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Oct 9, 2013 24 demerits · details not yet loaded

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COURTYARD BY MARRIOTT” or State ID 2060530063). Inspection type (routine vs. follow-up) is not published in the county's data.