34demerits

PRESERVE AT BALLANTYNE, THE

11280 FOXHAVEN DRIVE, Charlotte, NC 28277

Year-Round Swimming Pool · NC permit/State ID 2060530091

Latest result34 demerits

Last inspectedOct 12, 2026

Inspections on record25

On record sinceJun 26, 2013

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

Jun 26, 2013Lower is betterOct 12, 2026

Inspections & violations

Oct 12, 2026 34 demerits · 8 violations

Inspector comments: Conducted inspection with CPO and EHS Alex D. Pool remains in good standing and on A status. Night swimming must be re verified for 2026. Const. Date: 4/27/1998 Rope Length: 41' Night Swim?: Yes Pool not heated.

#3 · Water quality: pool water pH −6

.2535(1) Maintain pH at 7.2 to 7.8. PH observed at 8.2. Operator corrected to 7.7. No permit action.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity. Two recent CYA/TA readings missing. All other records complete and accurate. Ensure consistent weekly recordings of CYA and TA. No permit action.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers full of leaves. Operator emptied. No permit action. .2518(k) Replace missing weirs. Two out of six weirs missing. Replace. No permit action.

#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4

.2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. 3 1/2 ft depth marker missing near clubhouse pool entry on decking. Operator replaced and re caulked tile down. No permit action.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Three windows not fitted with limiters. Operator added limiters and corrected. Basketball court windows have plexiglass covering windows from the inside and windows are not accessible by inside patrons. Windows leading to pool deck from maintenance room do not have limiters. Maintenance room locked and only accessible by maintenance. No permit action. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Brick part of fence by left side of clubhouse too short due to landscaping. Operator cleared out landscaping. Other parts of the fence (especially the left side) also has excess landscaping at bottom of fence. Pool built in 1998. Clear out excess landscaping prior to 2027 permitting season. No permit action.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

.2522(a) Provide 6 ft of clear walking space around the pool at all times. Furniture within 6’ of pool. Moved and corrected. No permit action.

#18 · Premises: lifeguards present or warning signs posted −4

.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Signage missing word “THE”. Operator printed new temporary compliant sign. No permit action.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

.2518(g) Keep the flow meter operational. Flow meter not operational. Operator corrected. Flow meter reads 160gpm. No permit action.

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May 12, 2026 4 demerits · 1 violation

Inspector comments: Inspection conducted with Robert Medlin. All out of compliance items were corrected during the inspection by operator.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Gate next to clubhouse was not self closing at time of inspection. .2537(b)All gates and doors shall be self-closing, self-latching. Operator adjusted and corrected during inspection. CDI

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Jul 1, 2025 30 demerits · 8 violations

Inspector comments: Visit to pool to lift suspension and Permit pool. Pool permitted, no night swimming until lighting verified from CPO Onsite visit due for night swimming 2026 Pool not heated Verified PDSC information is corrected. 2 SDX Retro VGBA 2008, 6 Aquastar 6HPHA “A” Open for Business Inspection with Michael Dennis and Kiana Hurley

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Records missing weekly readings. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Manager checked and recorded. Corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Back gates and front door not latching at time of inspection. .2537(b)All gates and doors shall be self-closing, self-latching. Operator adjusted and corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Furniture within 6’ of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Moved and corrected.

#18 · Premises: lifeguards present or warning signs posted −4

Signage missing word “THE”. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Manager replaced sign and corrected.

#21 · Premises: pool and deck lighting provided at pools that operate at night −4

POOL LIGHTS (EXTERIOR)NOT TESTABLE -- NO NIGHT SWIMMING UNTIL REPAIRED OR SHOW VIA PICTURE

#22 · Premises: emergency telephone provided −6

Kings 3 not transferring, correct address to local 911. .2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Manager contacted Kings three and had address location transfer corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Some chemicals in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Pool built 1998.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Hot water over 110 F in men’s restroom. .2526(i) Water in restrooms shall not exceed 110 F. Glass soap dispensers and possible glass mirrors. .2526(j) Provide soap and soap dispenser, no glass, at each sink. . .2526(k) Provide shatterproof mirrors.

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Apr 29, 2024 8 demerits · 2 violations

Inspector comments: #22 -- EMERGENCY 911 NUMBER DIALS BACK TO MAINTENANCE SUPERVISOR -- 30 DAY INTENT TO SUSPEND Intent to suspend issued for daily records and emergency phone number

#5 · Water quality: daily written records of water quality and test kit kept on site −4

DAILY RECORDS NOT BEING MAINTAINED -- INTENT TO SUSPEND ISSUED -- 30 DAYS TO MAINTAIN

#21 · Premises: pool and deck lighting provided at pools that operate at night −4

POOL LIGHTS (EXTERIOR)NOT TESTABLE -- NO NIGHT SWIMMING UNTIL REPAIRED OR SHOW VIA PICTURE

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Sep 6, 2023 14 demerits · details not yet loaded