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32demerits

AVENUE

210 N CHURCH ST, Charlotte, NC 28202
Year-Round Swimming Pool · NC permit/State ID 2060530203
Latest result32 demerits
Last inspectedOct 5, 2026
Inspections on record28
On record sinceAug 15, 2013

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

02040 Aug 15, 2013: 4Apr 23, 2014: 4Oct 9, 2014: 10Apr 29, 2015: 10Oct 13, 2015: 12May 31, 2016: 10Oct 27, 2016: 32Jun 6, 2017: 26Nov 2, 2017: 24Apr 25, 2018: 22Sep 26, 2018: 26Apr 11, 2019: 8Jul 31, 2019: 24Mar 18, 2020: 18Aug 6, 2020: 26Aug 28, 2020: 0Apr 20, 2021: 26Aug 31, 2021: 20Apr 6, 2022: 28Sep 13, 2022: 20Apr 14, 2023: 18Sep 21, 2023: 24Mar 4, 2024: 40Sep 19, 2024: 26Apr 30, 2025: 28Aug 26, 2025: 30May 6, 2026: 8Oct 5, 2026: 32
Aug 15, 2013Lower is betterOct 5, 2026

Inspections & violations

Oct 5, 2026 32 demerits · 8 violations
Inspector comments: Immediate Suspension issued for: .2530 - emergency phone not operable - EHS could not verify address or phone number with 911 or callback. Replace rusted screws prior to scheduling a return visit. Once the phone is corrected, contact Katie at 704-309-5494 or katie.rudisill@mecknc.gov to schedule a site visit to reopen the swimming pool. Pool Closed signs posted on gates during the inspection. Original signed inspection entered under incorrect date 3/19/2026. Deleted from CDP. PDF uploaded.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets full. Ensure skimmer baskets emptied regularly to ensure filtration working per requirement. Emptied during the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Step handrail loose. Tighten. Keep in good repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope for ring buoy tangled and 1 ft. short. Required at 31 ft. Untangled and lengthened during the site visit to 31 ft. Rusted screws on body hook/pole. Replace screws to ensure body hook secured to pole. Repair prior to return visit for the phone.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Barrier wall less than 45" from top of fencing/gates. Maintain 45" between horizontals. Provides a foothold. Pool built pre-2010. Lights provide footholds next to barrier. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One light burnt out in pool. Repair light for night swimming approval. Night swimming approval due by end of 2026. Follow-up site visit will be required to renew night swimming approval. Schedule once light repaired. Will give 30 days for light repair once permit is reinstated.
#22 · Premises: emergency telephone provided −6
Phone not operable. Phone connecting to 911; however, speaker not operable and 911 could not be heard. 911/EHS shall be clearly audible. Address and phone number shall transfer to 911. Could not verify address or phone number. Phone shall audibly ring or answer automatically when number is dialed. Immediate Suspension issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Flow meter on chlorinator clouded with chlorine. Not operable. Flow meter shall be operable per NSF requirement.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Tablets stored in pump room. Moved during the inspection. Ensure all dry chemicals are stored in the chemical storage room.

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May 6, 2026 8 demerits · 2 violations
Inspector comments: Be aware of the following requirements regarding the pool record keeping and water testing. 2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. .2535(11) The pool operator must maintain records for at least six months. Pool had a night swimming approval from 3/31/2023. C. Elmore will make a visit to verify and renew the night swimming approval before the end of 2026. Pool is now in deadline status (W) and will not be issued a new operating permit on June 1st 2026 if the deadline times are not resolved prior to that date. PERMIT RESTRICTIONS: FLOW METER MUST REMAIN OPERABLE. PUMP REQUIRED SET AT RANGE 84 GPM FOR TURNOVER TO 120 GPM TO MEET LIMITATION OF MAIN DRAIN. NOTE: POOL HAS HAD FLOWVIS FV-2 FLOW METER INSTALLED WITH A TOP MEASUREMENT OF 110GPM. THIS IS LESS THAT THE REQUIRED TOP END OF THE FLOW RANGE, WHICH IS 120 GPM. FACILITY IS REQUIRED TO TURN IN A NEW PDSC FORM AND HAVE IT APPROVED BY THE HEALTH DEPARTMENT PRIOR TO 6/1/2026 TO HAVE NEW PERMIT ISSUED.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pool fencing does not meet the current specifications. Pool was built prior to 2010. No permit action taken.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture to be closer to the pool that is required for safety. Items were 4-5 feet from the pool at various points around the pool. This has been repeatedly cited as a violation, for example, on 9/13/2022, 4/14/2023, 9/21/2023, 4/30/2024, and 8/26/2025. This condition must be permanently corrected. Arrange or remove the deck furniture to proved at least 6 feet of clear space around the pool measured from the water edge. Intent to Suspend Issued. Deadline is 6/5/2026.

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Aug 26, 2025 30 demerits · 8 violations
Inspector comments: 15 - Grab rope on ring buoy beginning to degrade. Replace with USCG approved ring buoy within 30 days. Will verify on return visit for ITS. 22 - Repeat Non-Compliance - Phone number faded off of signage. Provide permanent phone number at pool phone, not written in by sharpie marker, within 30 days. Ie. Use label maker so does not fade. Intent to Suspend issued for: .2522/.2537 - back gate shall be accessible. Pool furniture within 6 ft. of pool and blocking egress. .2535 - maintain daily record keeping - provide CPO documentation for weekends. Jamie Howell present during the inspection. Note: Pool signage indicates no animals. If ever replaced, shall read no pets.
#3 · Water quality: pool water pH −6
Pool pH at 8.0. Corrected during the inspection to 7.6.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Last three days CPO not present at the property. No records maintained. CPO shall visit property at least daily. Maintain daily record keeping for chlorine, pH and main drain checks. CPO is required on all days the pool is open to the public. If not present, the pool shall close. Spoke with CPO - no CPO on weekends present after questioned. Provide "plan" for CPO on weekends. Intent to Suspend issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers full of debris. Emptied during the inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Barrier wall less than 45" from top of fencing/gates. Maintain 45" between horizontals. Provides a foothold. Pool built pre-2010. Lights provide footholds next to barrier. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Back gate blocked by pool furniture. Move pool furniture so that gate is accessible. Intent to Suspend issued. Pool furniture <6 ft. to pool especially at steps and around entire pool area. Areas with enough space for emergency response. No permit action taken at this time. Move furniture to ensure 6 ft. clearance.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Operator repaired during the inspection. Flow required at 84 gpm to 120 gpm to meet turnover and flow restriction of the drain covers. Flow meter installed does not meet mfg. specifications. Will require a 5% accurate flow meter prior to 2026 season due to drain cover flow restriction. Suction Hazard.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash pit not capable of holding water flow with backwash. Overflowing. Backwash pit shall be capable of handling flow.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One soap dispenser in men's not operable. Repair soap dispenser.

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Apr 30, 2025 28 demerits · 7 violations
Inspector comments: Alan Gardner present during the inspection. Intent to Suspend issued for: .2530 - repair warning signage so 4" lettering .2524/.2537 - repair light at walkway from private unit Note: Reagents for test kit start expiring in May. Recommend replacing.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Barrier wall less than 45" from top of fencing/gates. Maintain 45" between horizontals. Provides a foothold. Pool built pre-2010. Lights provide footholds next to barrier. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010). Private unit with gate not self-closing, self-latching. Corrected during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture within 4 ft. of pool edge. Maintain 5 ft. clearance. Repeat non-compliance.
#18 · Premises: lifeguards present or warning signs posted −4
Warning signage with some damage to the lettering. Lettering shall be full 4" lettering. Intent to Suspend issued.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One light not operable at lighting from private unit to pool. Repair light for night swimming approval. Intent to Suspend issued.
#22 · Premises: emergency telephone provided −6
Emergency phone signage not affixed. Corrected during the inspection. Address and phone number faded off of signage. Corrected during the inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter reading at 80 gpm. Did not meet permit restriction of 84 gpm to 120 gpm. Pool backwashed and flow increased to 85 gpm.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Right sink in women's restroom leaking. Keep fixtures in good repair.

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Sep 19, 2024 26 demerits · 7 violations
Inspector comments: Alan Gardner present during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some leaves/debris on pool floor. Operator cleaned pool during the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
End cap missing off of ladder. Replaced during the inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Barrier wall less than 45" from top of fencing/gates. Maintain 45" between horizontals. Provides a foothold. Pool built pre-2010. Lights provide footholds next to barrier. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pooling water across from shower area. Some build-up but does not appear slick. In walkway to pool. Monitor and clean as needed. Pool furniture within 4 ft. of pool edge. Maintain 5 ft. clearance. Repeat non-compliance. One chair blocking entry walkway. Moved during the inspection.
#22 · Premises: emergency telephone provided −6
Address sign blocked by phone emergency sign. Corrected during the inspection. Phone number faded off of pool phone. Corrected during the inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not reading permit restriction at 84 to 120 gpm. Backwashed during the inspection. Reading 93 gpm at final.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Tablets kept in pump room. Store all chemicals in chemical storage room.

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Mar 4, 2024 40 demerits · 10 violations
Inspector comments: Intent to Suspend issued for: .2535 - DPD-2 reagent. .2524/2537 - Provide night lighting photographs for night swimming approval. Photograph documentation ok for lifting intent to suspend. Noted sphinx located outside of patio within pool enclosure. Could not verify as glass. No glass permitted on pool deck. Heater broken at time of inspection. Note: Operator backwashed during inspection. Pit is not capable of handling flow from backwash. Alan Gardner present during the inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No DPD-2 reagent. Provide reagent. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor with debris. Keep clean. Main drains with debris. Cleared during the inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers with large quantity of debris. Emptied during the inspection. Keep free of debris.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Vacuum line missing cap. Replaced during the inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New ring buoy purchased but not on pool deck. Ring buoy grab rope degrading. Replaced during the inspection. Measured rope at 31 ft. during the inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Barrier wall less than 45" from top of fencing/gates. Maintain 45" between horizontals. Provides a foothold. Pool built pre-2010. Lights provide footholds next to barrier. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Pool is approved for night swimming. Provide documentation of sufficient lighting. Intent to Suspend issued.
#22 · Premises: emergency telephone provided −6
Address sign blocked by emergency telephone sign. Corrected during the inspection. Phone number faded on phone. Corrected during the inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor wet in pump room due to broken heater. Keep floor dry.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Sink faucet handles leaking in women's restroom. Toilet seat loose in women's restroom.

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Sep 21, 2023 24 demerits · 5 violations
Inspector comments: 22- Ring buoy grab rope with some deterioration. Requires replacement prior to 2024. Alan Gardner present during the inspection.
#3 · Water quality: pool water pH −6
Pool pH at 8.0. Corrected to 7.6 during the inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Some reagents low or expired. Replace test kit with new reagents where needed.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Barrier wall less than 45" from top of fencing/gates. Maintain 45" between horizontals. Provides a foothold. Pool built pre-2010. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 6 ft. to pool edge. Maintain 6 ft. clearance around pool in all locations.
#22 · Premises: emergency telephone provided −6
Phone number faded off of pool phone. Corrected during the inspection.

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Apr 14, 2023 18 demerits · 4 violations
Inspector comments: In-Field Plan Review field verification during inspection. New drain covers, plaster, pump, filter, flow meter and chlorinator. Verified the following: Pump set at 90 gpm. Permit Restriction - Pump must be set at 84 gpm to 120 gpm to meet turnover and restriction of drain covers. Pentair WhisperfloVST, 011533 pump Blue White flow meter installed per mfg. instructions. (2) Paramount SDX2 drain covers installed. EQ lines plugged in skimmer/plastered on wall. (2) Pentair TR140C filters (10) returns on pool wall. (3) skimmers Once phone is corrected, contact Katie to re-open the pool. Intent to Suspend items must be corrected prior to May 1 to receive operating permit on May 1. Pool re-approved with pictures for night swimming through 2026.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Barrier wall less than 45" from top of fencing/gates. Maintain 45" between horizontals. Provides a foothold. Pool built pre-2010. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010). Private barrier gate sticking on grass. Corrected to self-close, self-latch during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 6 ft. to pool edge. Maintain 6 ft. clearance around pool in all locations. Some damage to deck drain. Outside of required deck space. Located in area near walkway to private patio. Note: Pool coping replaced and decking repaired to eliminate offsets and trip hazards.
#22 · Premises: emergency telephone provided −6
Phone not operational. Phone number faded off phone. Could not verify phone number and address with 911. Phone shall connect to 911 and be capable of callback. Immediate Suspension issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
No spare pump basket for pump. Provide spare pump basket. Intent to Suspend item. Flow meter installed is new. Not capable of 1.5xdesign flow of pump. Flow meter shall be capable of reading up to at least 156 gpm. Intent to Suspend item.

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Sep 13, 2022 20 demerits · 6 violations
Inspector comments: 9 - One no diving marker beginning to peel. Monitor and repair/replace as needed. Alan Gardener present during the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladders with >6" from pool wall to ladder rung. Maintain between 3" and 6" between pool wall and ladder rung.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Barrier wall less than 45" from top of fencing/gates. Maintain 45" between horizontals. Provides a foothold. Pool built pre-2010. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010).
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 6 ft. to pool edge. Repeat item. Remove some pool furniture to ensure 6 ft. clearance around pool. Furniture moved during the inspection. Damage to coping at angle of pool steps. Repair coping on deck. Angle not accessible to public due to handrail and not required repaired. Monitor and repair if worsens. Offset between coping and deck at step entry >1/2" and also in multiple locations around pool. Will require repair prior to 2023 operating season (May 1). Coping shall be flush with the deck. Offsets shall not exceed 1/2".
#22 · Premises: emergency telephone provided −6
Phone number faded off of pool phone. Corrected during the inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor wet in chemical storage room. Appears to be from acid. Floor shall remain dry so as not to react with other chemicals.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Some soiling of toilet in men's restroom. Keep fixtures clean.

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Apr 6, 2022 28 demerits · details not yet loaded

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Aug 31, 2021 20 demerits · details not yet loaded

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Apr 20, 2021 26 demerits · details not yet loaded

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Aug 28, 2020 0 demerits · details not yet loaded

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Aug 6, 2020 26 demerits · details not yet loaded

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Mar 18, 2020 18 demerits · details not yet loaded

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Jul 31, 2019 24 demerits · details not yet loaded

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Apr 11, 2019 8 demerits · details not yet loaded

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Sep 26, 2018 26 demerits · details not yet loaded

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Apr 25, 2018 22 demerits · details not yet loaded

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Nov 2, 2017 24 demerits · details not yet loaded

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Jun 6, 2017 26 demerits · details not yet loaded

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Oct 27, 2016 32 demerits · details not yet loaded

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May 31, 2016 10 demerits · details not yet loaded

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Oct 13, 2015 12 demerits · details not yet loaded

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Apr 29, 2015 10 demerits · details not yet loaded

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Oct 9, 2014 10 demerits · details not yet loaded

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Apr 23, 2014 4 demerits · details not yet loaded

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Aug 15, 2013 4 demerits · details not yet loaded

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “AVENUE” or State ID 2060530203). Inspection type (routine vs. follow-up) is not published in the county's data.