14demerits
HOLIDAY INN EXPRESS & SUITES CHARLOTTE NORTH
7230 SMITH CORNERS BV, Charlotte, NC 28269
Year-Round Swimming Pool · NC permit/State ID 2060530324
Latest result14 demerits
Last inspectedSep 21, 2026
Inspections on record24
On record sinceApr 10, 2015
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Apr 10, 2015Lower is betterSep 21, 2026
Inspections & violations
Sep 21, 2026 14 demerits · 4 violations
Inspector comments: MAIN DRAIN COVERS EXPIRE 11/19/2028.
OBSERVED THE DECK COATING AND COPING TO BE PEELING. OBSERVED THE INTERIOR OF THE POOL TO BE IMPACTED BY STAINING.
OBSERVED 911 PHONE TO HAVE A DISCONNECT BUTTON THAT IS STICKING IN THE DISCONNECT POSITION. IT WAS FOUND TO FUNCTION ONCE THE BUTTON WAS MANUALLY WORKED. ENSURE THE 911 PHONE WORKS PROPERLY AT ALL TIMES.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity.
Observed gaps in the recored log book. Some days are being missed. Keep all records properly. I.T.S. Issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 2 total skimmers.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep the flow meter operational. Observed flow meter stuck.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed the pool restroom to be impacted by a water system leak. The restroom is not accessible to the guests at this time. Correct the issue so that the bathroom is accessible and fully operational.
Jan 14, 2026 0 demerits · 0 violations
Inspector comments: Conducted inspection. CPO not present. Went over inspection with Corie Blocker.
No demerit items observed.
Some deck paint came up on my hand when checking the skimmers. Maintain in good condition.
No violations were recorded for this inspection.
Aug 11, 2025 16 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Aaron Draughn.
Pool closed today for cleaning. Spoke with CPO and okay to inspect today.
#3 · Water quality: pool water pH −6
PH 8.0. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.3.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some debris in the corners of the deep end of the pool. .2537(14) Keep pool surface and pool floor free of debris. - Corrected. CPO will vacuum the pool.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak at multiport. .2533(d) Pump room floor shall be kept dry and free of standing water.
Jan 29, 2025 4 demerits · 1 violation
Inspector comments: Inspection conducted. CPO not present. Signed for by front desk staff.
Cyanuric acid tested at < 30ppm today.
Emergency phone number calls back to front desk. Ensure front desk is staffed whenever the pool is open.
Observed deck coating worn away. If repainted/refinished ensure deck remains non-slip.
Concrete cracking around ladder. Maintain deck in good condition.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Table too close to handrail. .2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. - Corrected.
Nov 26, 2024 12 demerits · 2 violations
Inspector comments: Inspection conducted with inspector Patrick Mitchell and manager Corie Blocker.
Cyanuric acid tested at < 30ppm today.
Emergency phone number calls back to front desk. Ensure front desk is staffed whenever the pool is open.
Observed deck coating worn away. If repainted/refinished ensure deck remains non-slip.
Concrete cracking around ladder. Maintain deck in good condition.
Immediate suspension issued
3)
22)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#3 · Water quality: pool water pH −6
PH 8.3. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#22 · Premises: emergency telephone provided −6
Emergency phone not functioning. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
Feb 14, 2024 4 demerits · 1 violation
Inspector comments: Inspection conducted with CPO Aaron Draughn.
Inspection led by inspector Anglecia Askew.
Pool a salt water pool. Ladder and handrail rusted. Ensure ladder and handrail are rated for salt.
Deck paint chipping. Maintain in good condition. If repainted, ensure deck is non-slip.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Corrected.
Nov 1, 2023 28 demerits · 7 violations
Inspector comments: Large chunks of deck coating peeled off. Ensure that when deck is repainted it is non-slip.
Immediate suspension issued
3)
15)
#3 · Water quality: pool water pH −6
PH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid > 100ppm. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. - Intent to suspend item.
Cyanuric acid consistently 5ppm in pool log book. Ensure a test kit is used to check pool chemicals. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged, outer rope snapped. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
Pressure gauge removed from filter. .2519(k) Provide operational pressure gauge on filter. - Intent to suspend item.
Air relief valve removed from filter. .2519(k) Air relief valve shall be located at the highest point of the filter. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule .2534.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Labeling on piping has worn off. .2518(d) Piping and valves shall be labeled with color codes or labels.
Jan 5, 2023 0 demerits · 0 violations
Inspector comments: Observed outer rope starting to fray, some beckets loose. Recommend replacing with new US Coast Guard approved ring buoy. Ensure a 23 foot throw rope at least 1/4” in diameter is attached.
Deck chipping. Ensure that when deck is repainted the paint is non-slip.
Pump motor replaced this past year. Electrical permit E4288305 passed inspection 9-28-2022.
No violations were recorded for this inspection.
Jul 19, 2022 6 demerits · 2 violations
Inspector comments: Inspection conducted with inspector Pompacert Vongvilay.
Pool a salt water pool. Observed ladder rusted. Ensure ladder, handrail, and other equipment is rated for salt water use.
Emergency phone number posted is for the front desk. Ensure someone is covering the front desk whenever the pool is open. Recommend having emergency phone number call back to the emergency phone on the pool deck.
Intent to suspend issued
5)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for Mondays when CPO is off. Have someone else check the pool and chemicals on CPO's days off. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule .2534.
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
Mar 1, 2022 6 demerits · 2 violations
Inspector comments: Conducted inspection. Maintenance not there yet. Due to COVID-19 precautions, inspection not signed by hotel staff.
Main drains recently replaced and PDSC form approved. Verified that new MD covers have been installed. Appear to be Hayward WGX1048E covers.
Pool a salt water pool. Ladder rusted, ensure ladder, handrail, and other equipment is rated for salt water use.
Emergency phone number posted is for the front desk. Ensure someone is covering the front desk whenever the pool is open. Recommend having emergency phone number call back to the emergency phone on the pool deck.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule .2534.
Nov 9, 2021 26 demerits · 6 violations
Inspector comments: Inspection conducted with inspector Anna Ortiz and CPO Aaron Draughn. Due to COVID-19 precautions, inspection was not signed by the operator.
Heavy staining on pool walls, tiles, floor and in skimmers. Appears to be mostly copper deposits. Maintain proper water chemistry to protect heater piping. Recommend cleaning pool surfaces to remove staining.
Paint chipping on pool deck. Maintain deck in good condition. Ensure that deck remains slip resistant when it is repainted.
Main drains expire February 11, 2022. Prior to drain cover expiration, replace with ANSI/APSP-16 approved drain covers and provide an updated PDSC form to our department.
Intent to suspend issued
5)
8)
17)
#3 · Water quality: pool water pH −6
pH 8.4. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.7.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for Sundays and Mondays when CPO is off. Have someone else check the pool and chemicals on CPO's days off. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one weir. .2518(k) Replace missing weirs. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Pool is a salt water pool. Ladder starting to corrode. Recommend replacing with ladder rated for salt pool use. .2521(b) Ladders shall be corrosion-resistant.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged, outer rope snapped. .2530(a) Provide USCG approved ring buoy with attached 24 foot throw rope. - Corrected. Two ring buoys on pool deck, damaged ring buoy was removed.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck chair too close to pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. - Intent to suspend item.
Paint chipping on pool deck in places. Maintain decks slip resistant and in good repair. .2537(2) Decks shall be kept in good repair.
Jan 27, 2021 10 demerits · 3 violations
Inspector comments: Inspection conducted with inspector Aimee Lee and CPO Aaron Draughn. Due to COVID-19 precautions, inspection was not signed by the operator.
Heavy staining on pool walls, tiles, floor and in skimmers. Appears to be mostly copper deposits. Maintain proper water chemistry to protect heater piping. Recommend cleaning pool surfaces to remove staining.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One of two weirs missing. .2518(k) Replace missing weirs.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck chair too close to pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. - Corrected.
Paint chipping on pool deck in places. Maintain decks slip resistant and in good repair. .2537(2) Decks shall be kept in good repair.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Battery operated soap dispenser was not functioning. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Dec 8, 2020 8 demerits · 2 violations
Inspector comments: Inspection conducted with Aaron Draughn. Due to COVID-19 precautions, inspection was not signed by the operator.
Observed beckets loose, outer rope starting to fray on ring buoys. Recommend replacing with US Coast Guard Approved ring buoys with 23 foot ring buoys.
Pool floor with heavy green copper staining. Ensure water chemistry is properly maintained, recommend removing copper staining from pool walls and floor.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order .”
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since Saturday. Ensure pool is being checked when CPO is off. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one weir. .2518(k) Replace missing weirs.
Jan 27, 2020 12 demerits · 3 violations
Inspector comments: Ring buoys and throw ropes getting worn. Recommend replacing with new US Coast Guard approved ring buoys and 23 ft throw ropes.
Pool water smells like dirty socks. Would recommend draining and refilling with fresh water periodically or using enzymes or other filter additives that help break down oils and organics.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Operator has been out. No records since Friday. Observed good record keeping on previous weeks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Recommend having a backup in case the CPO is out sick or on vacation. Recommend closing the pool when nobody is able to check the pool.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some debris on the pool floor. .2537(14) Keep pool surface and pool floor free of debris.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Missing one eyeball fitting. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
Nov 19, 2019 12 demerits · 3 violations
Inspector comments: Verified PDSC information.
Intent to suspend issued for recordkeeping.
Return visit to be made in 30 days to verify daily checks of main drains and Cl, pH.
Call Chris Sells question ast 704 576 8678
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed no record keeping done on Mondays and Sundays in log book. PIC stated pool is open on Mondays and Sundays.
Intent to Suspend
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Observed no pool telephone number posted at emergency phone. Corrected during inspection. CPO placed pool phone number on plaque.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Observed bags of chemicals stored on floor of chemical room. Also observed containers of chemicals stored on floor in pump room.
Jan 29, 2019 4 demerits · details not yet loaded
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Jul 31, 2018 4 demerits · details not yet loaded
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Feb 1, 2018 10 demerits · details not yet loaded
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Oct 23, 2017 30 demerits · details not yet loaded
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Jan 19, 2017 14 demerits · details not yet loaded
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Oct 27, 2016 0 demerits · details not yet loaded
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Jun 1, 2016 14 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Aug 27, 2015 4 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Apr 10, 2015 4 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOLIDAY INN EXPRESS & SUITES CHARLOTTE NORTH” or State ID 2060530324). Inspection type (routine vs. follow-up) is not published in the county's data.