2demerits

ENCORE AT SOUTHPARK, THE

6205 CARNEGIE BLVD, Charlotte, NC 28211

Year-Round Swimming Pool · NC permit/State ID 2060530363

Latest result2 demerits

Last inspectedOct 16, 2026

Inspections on record23

On record sinceJun 17, 2016

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

Jun 17, 2016Lower is betterOct 16, 2026

Inspections & violations

Oct 16, 2026 2 demerits · 1 violation

Inspector comments: Inspection conducted with CPO Craig. NO NIGHT SWIMMING. NOTES: 1) Sliding glass doors must maintain 4" opening only. 2) Built without equalizers Address changed from 6205 Morrison Blvd in 2024.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

.2521 Install ladders per manufacturer instructions. Observed ladder missing one endcap. Replace missing endcap on ladder to prevent damaging pool wall.

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Mar 10, 2026 8 demerits · 3 violations

Inspector comments: Inspection conducted with Daniel. Observed one bumper for ladder missing and a tile at the ladder is cracked both shown to operator during the inspection. Maintain 6ft of walking space around the pool at all times. Chemicals need to be stored in chemical room. Permit restriction: Sliding glass doors must remain permanently locked at 4 inches.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed ladder with one missing rubber end cap. Shown to operator during inspection.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

.2522(a) Provide 6 ft of clear walking space around the pool at all times. Some chairs were within 6ft of the waters edge. All moved back past 6ft during the inspection. CDI .2537(2) Decks shall be kept in good repair. One tile at ladder is cracked. Need to repair or replace. Shown to operator during inspection.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Chemicals observed stored in pump room. Store chemicals in chemical room.

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Sep 10, 2025 8 demerits · 2 violations

Inspector comments: Inspection completed with Craig Diel and Gus Aguero present. Permit suspended for emergency phone not able to receive incoming calls. Once repaired, contact Eli Freese at 704.621.2298 to verify and reopen pool. Permit restriction: Sliding glass doors must remain permanently locked at 4 inches.

#22 · Premises: emergency telephone provided −6

.2530(f) Emergency phone shall remain operable. Observed phone unable to receive incoming calls. Tried from ATT and Verizon phones. Permit suspension issued. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed emergency phone number posted with missing numbers. CDI- phone sign updated.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Observed leak at pump.

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Feb 26, 2025 8 demerits · 2 violations

Inspector comments: Inspection completed with Gus Aguero and Craig Diel present. Note: replace ring buoy prior to next inspection as it is beginning to deteriorate. Observed 2 pool lounge chairs on deck within 6 feet of pool perimeter. CDI- relocated.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed ladder with one missing rubber end cap.

#22 · Premises: emergency telephone provided −6

.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed posted phone number different than what 911 operator had on file. CDI- changed to correct phone number on sign.

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Aug 14, 2024 2 demerits · 1 violation

Inspector comments: Inspection completed with Gus Aguero present.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed ladder with one missing rubber end cap. Replace.

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Feb 8, 2024 8 demerits · 2 violations

Inspector comments: Inspection completed by Konya Parker and Eli Freese. Inspections completed with Craig Diel and Gus Aguero present. Note: ensure temperature is being recorded daily. Pool is heated in wintertime according to CPO. Pool thermostat is set at 68F.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed pool ladder missing rubber end cap.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Observed body hook not securely affixed to pole. CDI- re-secured.

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Feb 8, 2024 8 demerits · 2 violations

Inspector comments: **RE-ENTRY OF INSPECTION - SEE PREVIOUS FOR ORIGINAL** Inspection completed by Konya Parker and Eli Freese. Inspections completed with Craig Diel and Gus Aguero present. Note: ensure temperature is being recorded daily. Pool is heated in wintertime according to CPO. Pool thermostat is set at 68F.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed pool ladder missing rubber end cap.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Observed body hook not securely affixed to pole. CDI- re-secured.

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Aug 17, 2023 6 demerits · 2 violations

Inspector comments: Inspection completed with Craig Diel present.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed TA and CA not recorded for month of July. Improvements made for month of August, 2023 so no permit action required.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed pool ladder missing one rubber end cap. Replace.

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Mar 7, 2023 10 demerits · 2 violations

Inspector comments: Inspection completed with Gus Aguero and Craig Diel present. Intent to suspend permit issued for record keeping. Ensure main drains are checked daily and TA/CA at least weekly. Correct within 30 days or permit will be suspended. Observed emergency phone connect when number is called. The phone stays connected for approximately 3 seconds before disconnecting/muting volume. Ensure phone remains connected until caller ends transmission. Will recheck phone upon return visit for intent to suspend.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no main drain safety checks being recorded daily. Intent to suspend issued.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Observed ring buoy damaged. CDI- new buoy purchased and rope attached.

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Aug 23, 2022 14 demerits · details not yet loaded