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18demerits

CIRCA UPTOWN

360 S GRAHAM ST, Charlotte, NC 28202
Year-Round Swimming Pool · NC permit/State ID 2060530364
Latest result18 demerits
Last inspectedSep 9, 2026
Inspections on record22
On record sinceJun 20, 2016

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01122 Jun 20, 2016: 6Sep 1, 2016: 12Mar 21, 2017: 20Aug 22, 2017: 22Apr 11, 2018: 14Aug 30, 2018: 20Apr 10, 2019: 12Aug 6, 2019: 22Jan 28, 2020: 8Sep 21, 2020: 16Mar 29, 2021: 16Nov 16, 2021: 12Apr 20, 2022: 4Nov 14, 2022: 0May 24, 2023: 0Sep 7, 2023: 10Feb 7, 2024: 4Aug 14, 2024: 8Mar 18, 2025: 14Aug 27, 2025: 0Mar 25, 2026: 12Sep 9, 2026: 18
Jun 20, 2016Lower is betterSep 9, 2026

Inspections & violations

Sep 9, 2026 18 demerits · 5 violations
Inspector comments: Inspection completed with Diana Monterrosa present. Note- plaster at sun shelf is peeling away from pool floor. Recommend repairing so problem does not worsen over time. Note- observed body hook with screw on interior portion of body hook. Recommend rotating screw so it is on exterior portion of body hook and does not constitute a safety hazard. Intent to suspend issued for record keeping and loose depth and no dive markers. Correct within 30 days or the permit may be suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Observed inadequate record keeping for July, August, September 2026. Correct within 30 days or permit may be suspended.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed peeling plaster at sun shelf. Repair.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed depth and no diving markers detached in 2 separate areas of pool deck. Re-secure these to the pool deck. Intent to suspend permit issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. Observed no spare pump basket.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on pump room floor.

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Mar 25, 2026 12 demerits · 3 violations
Inspector comments: POOL IS NOT APPROVED FOR NIGHT SWIMMING. PERMIT RESTRICTIONS: WINDOWS MUST REMAIN WITH LIMITERS AT 4” OR LESS. MAIN DRAINS EXPIRE 5/29/2030
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed ring buoy to be in disrepair. New approved ring buoy was provided and attached with proper length throw rope (37 feet, 6 inches is the required exact length for this pool). -CDI violation was corrected.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535 Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation. Observed auto shut off not to be able to be observed to function. The shut off must work and be demonstrated to function. 30 day intent to suspend issued. Deadline is April 24th 2026. Failure to correct this by the deadline may result in closure of the pool.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed some water from a leak in the pump room piping. Fix the leak.

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Aug 27, 2025 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED. PERMIT RESTRICTIONS: WINDOWS MUST REMAIN WITH LIMITERS AT 4” OR LESS. MAIN DRAINS EXPIRE 5/29/2030

No violations were recorded for this inspection.

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Mar 18, 2025 14 demerits · 3 violations
Inspector comments: 30 day Intent to Suspend. Deadline is 4/17/2025. Failure to corrected the issues will result in the closure of the pool until they are corrected. Main drain covers are AQUASTAR A10RCFR101 models. They expire 10/14/2025. The must be replaced and the PDSC paperwork submitted and approved by the Health Department prior to this date. Be aware That there may be flow rate differences between covers certified with the 2008 standard and covers with the 2017 standard even though they have the same model number. Ensure the covers are appropriate for the flow rate of the pool.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed both weirs missing from both skimmers. 30 day ITS issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy throw rope to be 88 feet long. Rope was corrected to the 37 foot 6 inch length required for this pool. CDI
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed deck to be damaged where there is a gap. Repair the damage. 30 day ITS issued.

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Aug 14, 2024 8 demerits · 2 violations
Inspector comments: Intent to Suspend issued for: Failure to keep proper records in the log book as required. Skimmer has sunk to where it results in a more than 1/2” offset in the deck that is a trip hazard. Deadline for follow-up is 9/14/2024. Failure to resolve these issues can result in the closure of the pool. Contact C. Elmore at 704-507-6814 with any questions.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Observed no records kept since 8/7/2024. C. Elmore will follow up on our around 9/14/2024 to verify that proper records are being kept every day the pool is open. Failure to keep proper records will result in pool closure until proper records are being kept.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed skimmer to have sunk into the deck where it has resulted in a more than 1/2” offset from the deck. This is a trip hazard and must be corrected. C. Elmore will follow up on or around 9/14/2024 to follow-up on correction.

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Feb 7, 2024 4 demerits · 1 violation
Inspector comments: Pool has 30 days to correct items. Deadline is 3/8/2024. Pool will be closed if items are not corrected by the deadline. Contact C. Elmore with items are corrected. 704-507-6814. Inspection lead by Emily Hartis, with C. Elmore.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. .2528(b) Maintain no greater than 4" gap in barrier. (pre-May 2010). Observed one door to self-close, but not self-latch. Door must be made fully self-closing and fully self-latching, or be fully self-closing and audibly alarmed. Observed one window to be opened 4.5 inches at the gym. Windows shall open no more than 4 inches.

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Sep 7, 2023 10 demerits · 2 violations
Inspector comments: I.T.S. ISSUED. DEADLINE IS 10/7/2023. CONTACT C. ELMORE AT 704-507-6814 WITH ANY QUESTIONS.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Observed no main drain checks recorded for July and August 2023. Observed no records at all for September 2023. I.T.S. Issued. Deadline is 10/7/2023. C. Elmore will follow up on our around that date to verify that proper records are being kept every day the pool is open. Failure to keep proper records will result in pool closure until proper records are being kept.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope was found to be too short on throw buoy. Rope was corrected to 37 feet 6 inches as required for this pool.

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May 24, 2023 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED. POOL HAS PASSED INSPECTION AND BEEN ISSUED THE PERMIT DECAL. PAPER PERMIT WILL BE AVAILABLE ON-LINE AT THE HEALTH DEPARTMENT WEBSITE. DISPLAY THE PERMIT AND DECAL AT THE POOL DECK AREA. POOL HAS CORRECTED THE PUMP MOTOR AND IT HAS BEEN INSPECTED. POOL CALL BOX GOES DIRECTLY TO 911 BUT HAS AN IMPROPER ADDRESS LISTED WITH LOCAL 911. THE ADDRESS GIVEN IS 403 S. MINT ST. WHICH IS NOT THE CORRECT ADDRESS FOR THIS FACILITY. THE FACILITY HAS POSTED A SIGN DIRECTING A CALLER TO ADVISE THE LOCAL 911 DISPATCH OF THE CORRECT ADDRESS, WHICH IS POSTED.

No violations were recorded for this inspection.

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Nov 14, 2022 0 demerits · 0 violations
Inspector comments: Observed skimmer in shallow end sinking. Repair.

No violations were recorded for this inspection.

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Apr 20, 2022 4 demerits · 1 violation
Inspector comments: Gap starting around skimmer at shallow end on right.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed one day of records missing (4/19) .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.

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Nov 16, 2021 12 demerits · 2 violations
Inspector comments: Immediate suspension issued for Cl level and pH. Call Chris Sells when corrected and chlorine tablets are present at property at 704 576 8678. Pool must remain closed until passing inspection is completed.
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine at 0.3. No pucks for feeder onsite. Provide pucks. .2535(4) Maintain chlorine at least 1.0 ppm. G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public.
#3 · Water quality: pool water pH −6
Observed pH above 7.8. .2535(1) Maintain pH at 7.2 to 7.8.

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Mar 29, 2021 16 demerits · 5 violations
Inspector comments: Intent to Suspend issued for window limiter and leak at pump. Gilberto Garcia present during the inspection. No signature due to covid restrictions. Emailed to operator and manager Natalie Parah.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in skimmers. Emptied during inspection. Keep skimmers free of debris.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One window limiter broken on window. If looking toward double doors, to right of the large patio next to the double doors. Replace window limiter so window is limited at opening at 4" or less. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Leak at line into pump. Repair leak on filtration system. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet due to leak at pump. Large puddling on floor.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
No backflow prevention device on hose bib in pump room. Provide backflow prevention device.

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Sep 21, 2020 16 demerits · 5 violations
Inspector comments: 6 - Aquastar A10RCFRxxx drain covers not installed with riser ring. Install with riser ring within 30 days. If new drain covers are installed, provide an updated pdsc form. 15 - Grab rope on ring buoy starting to degrade from weather. Replace within 30 days with USCG approved ring buoy. Note: Plants located next to emergency phone signage blocking signage. Move so that signage is clearly visible. Correct within 30 days. Intent to Suspend issued for cyanuric acid, record keeping, window limiters, door repaired to self-close, self-latch, and deck offset at skimmer. Jorge Leyva present during inspection. No signature due to covid restrictions.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks not recorded daily. Record daily. Intent to Suspend issued. Cyanuric acid above 100 ppm. Maintain at 100 ppm or below. Intent to Suspend issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Double doors at Warning signage with one door not self-closing, self-latching. Repair to self-latch. Getting stuck when closed. Intent to suspend issued. Stoppers missing on multiple windows surrounding the property. Affix windows at 4" or less. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Skimmer offset at sun shelf. Riser around top of skimmer not secure. Repair riser so that skimmer remains flush to pool deck to eliminate offset. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light off of wall in chemical storage room. Repair light to wall.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Soap dispenser in men's restroom not operational. Repair to operational.

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Jan 28, 2020 8 demerits · 2 violations
Inspector comments: Verified PDSC information.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed pool floor collecting debris. .2537(14) Keep pool surface and pool floor free of debris.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed one door not correctly latching during inspection. Corrected during inspection .2537(b) All gates and doors shall be self-closing, self-latching. Observed one section of fence at model unit with 41" between horizontals. .2528(b) Horizontals shall not be located less than 45" in height.

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Aug 6, 2019 22 demerits · 5 violations
Inspector comments: Immediate Suspension issued for pH, ring buoy rope length and chlorine pucks in skimmers. Chlorine shall not be added directly to the swimming pool due to imminent hazard. Removed during inspection. Pool shall be chlorinated through an approved chlorinator.
#3 · Water quality: pool water pH −6
Pool pH at 7.0. Cyanuric acid reading well above 100 ppm max level. Maintain pH at 7.2 to 7.8. Immediate Suspension issued. .2535(1) Maintain pH at 7.2 to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid above 100 ppm. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy rope length at 35 1/2 ft. Required at 37 ft. Replace/repair rope to required length. Immediate Suspension issued. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One window limiter missing off of window. .2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Double door on to pool deck not self-latching. Door not closing all the way. .2537(b) All gates and doors shall be self-closing, self-latching.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light burnt out above equipment in pump room. .2533(b) Provide sufficient lighting in pump room.

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Apr 10, 2019 12 demerits · 3 violations
Inspector comments: 3) .2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.4. pH corrected to 7.8 by end of inspection. 15) .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed ring buoy rope at 47Ft long. Proper rope length based on measurement by EHS today is 37ft. Rope length cut to be in compliance. REPEAT VIOLATION 2019 pool season permit unable to be issued today due to 4 point demerit items. Repair all 4 point demerit items on or before 4/30/19 in order to receive operating permit.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed last cyanuric acid and total alkalinity reading was 10 days ago. Observed missing records for 4/7/19. ITS issued. REPEAT VIOLATION
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(c) Depth markers shall be 4 inches in height and of a contrasting color with the background, clearly visible. Observed depth marker and no diving tile severely cracked on pool deck. Replace tiles. ITS issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Observed limiters on 5 windows severely damaged or missing. Replace limiters as necessary. ITS issued.

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Aug 30, 2018 20 demerits · 6 violations
Inspector comments: 15 - Replace ring buoy with 37 ft rope. Intent to Suspend issued for log book, fencing, chlorinator and pump basket. Ring buoy rope will be verified on return visit.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No logs. Maintain log book - chlorine, pH, main drain checks daily. Alkalinity and acid weekly. Intent to Suspend issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Metal mesh installed but does not cover entire fence. Required due to <45" between horizontals due to <45" between horizontals. Repair meshing. Intent to Suspend issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Pool chlorinating with liquid - direct feed. Chlorinate through NSF approved chlorinator. No tabs. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
One extra pump basket. Provide for each pump. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light in chemical storage not operable. Chemicals stored in pump room. Repair light and store chemicals in chemical storage room. Pump room left unlocked. Keep locked when not in use.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib without backflow preventer in pump room. Provide backflow prevention device.

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Apr 11, 2018 14 demerits · 4 violations
Inspector comments: The state pool permit will expire on 4.30.18. Intent to suspend items must be corrected and verified by your inspector before a new 2018 permit will be issued. Your pool may not operate begining May 1, 2018 without a 2018 annual operating permit. Intent to suspend for window stoppers, fencing, and records.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Observed facility not checking main drains and temperature of heated pool and no records of weekly check of TA or CA for april and more than a week pass before checking on previous months. Intent to suspend.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Observed stoppers on two windos that allow windows to open more than 4". Intent to suspend issued. .2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010). Observed fences near the grill area that has a 41" height between horizontals. Facility can repair issue by adding pexiglass or mesh to the fence or adding additional height to fences. Intent to suspend issued. Also observed patio furniture on deck that adds a foothold to fencing.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter that was not operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(e) Provide continuous forced ventilation or cross ventilation in pump room. Observed no visible form of ventilation in pump room .2533(3) Provide continuous forced ventilation or cross ventilation in chemical room. Observed no form of ventilation in chemical room.

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Aug 22, 2017 22 demerits · 5 violations
Inspector comments: Intent to.Suspend issued for screws in skimmer, stopper on window and depth markers.
#3 · Water quality: pool water pH −6
Pool pH less than 6.8. Maintain at 7.2 to7.8. Noted pool open on 7/20 with pool pH at 7.0. If pH is below 7.2, assure pool is closed. Corrected to 7.3 during inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Rusted screws in one skimmer around plastic insert on top. All screws shall be stainless. Intent to Suspend issued.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
6 in. on wall and on deck at sun shelf area. Replace wall and deck depth markers so indicate ft. Intent to Suspend issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One stopper on window broken off. Replace stopper so that window does not open greater than 4". Provide permanent. Intent to Suspend issued. Furniture inside patios provide footholds. Eliminate footholds.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Keep operational.

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Mar 21, 2017 20 demerits · details not yet loaded

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Sep 1, 2016 12 demerits · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Jun 20, 2016 6 demerits · details not yet loaded

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CIRCA UPTOWN” or State ID 2060530364). Inspection type (routine vs. follow-up) is not published in the county's data.