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14demerits

HILTON GARDEN INN CHARLOTTE AIRPORT

2400 CASCADE POINTE BV, Charlotte, NC 28208
Year-Round Swimming Pool · NC permit/State ID 2060530399
Latest result14 demerits
Last inspectedSep 22, 2026
Inspections on record19
On record sinceApr 7, 2017

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01938 Apr 7, 2017: 0Dec 4, 2017: 4Aug 8, 2018: 6Mar 12, 2019: 24Sep 24, 2019: 28Apr 9, 2020: 18Sep 29, 2020: 14Jan 28, 2021: 38Aug 9, 2021: 32Mar 21, 2022: 28Oct 3, 2022: 34Mar 13, 2023: 22Aug 23, 2023: 18Apr 25, 2024: 8Sep 5, 2024: 4Apr 3, 2025: 0Aug 26, 2025: 0Apr 24, 2026: 0Sep 22, 2026: 14
Apr 7, 2017Lower is betterSep 22, 2026

Inspections & violations

Sep 22, 2026 14 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Dana and REHS Tim Dutcher. INTENT TO SUSPEND issued today. Facility has 30 days to be in compliance for the following items: - Observed vacuum cap cracked/damaged and easy to open with hands. - Observed WARNING NO LIFEGUARD ON DUTY lettering on signage measuring 2.5 inches. NIGHT SWIMMING VERIFIED 3/13/2023. REQUIRES RE-VERIFICATION IN 2026. BUILT WITHOUT EQUALIZERS.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed vacuum cap cracked/damaged and easy to open with hands. Replace damaged vacuum cap to prevent suction hazards. INTENT TO SUSPEND ITEM.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed WARNING NO LIFEGUARD ON DUTY lettering on signage measuring 2.5 inches. Obtain signage that meets 4 inch requirement. INTENT TO SUSPEND ITEM.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed no signage of address for pool or pool telephone number posted within parameters of the pool. CPO corrected during inspection. No permit action.

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Apr 24, 2026 0 demerits · 0 violations
Inspector comments: Conducted inspection with CPO. Pool remains in good standing and on A status. EHS Devon checked night swimming. One light out. Night swimming temporarily revoked until CPO can provide verification of light correction. NIGHT SWIMMING VERIFIED BY HOPE M 03/13/2023 - REQUIRES RE VERIFICATION IN 2026 BUILT WITHOUT EQUALIZERS Const. Date: 4/6/2017 Rope Length: 30'0 Night Swim?: NO

No violations were recorded for this inspection.

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Aug 26, 2025 0 demerits · 0 violations
Inspector comments: Pool inspection conducted with CPO Dana. All items in compliance. Pool remains on A status and in good standing. Rope length 30’ Night swimming approved 4/9/2020 - requires re approval in 2026 Pool built without equalizers.

No violations were recorded for this inspection.

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Apr 3, 2025 0 demerits · 0 violations
Inspector comments: Conducted inspection with CPO Dana. All items in compliance. Pool remains in good standing and on A status.

No violations were recorded for this inspection.

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Sep 5, 2024 4 demerits · 1 violation
Inspector comments: Performed inspection with Brandon Rojas. Intent to suspend issued for missing weekly CA and TA records.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Missing weekly CYA and TA in records for June, July, August, and September. Intent to suspend item.

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Apr 25, 2024 8 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Dana Hobson. Records not being maintained due to pool being closed. Closure indicated on records. All items in compliance by end of inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Gate closest to hotel entrance not self latching. CPO corrected onsite. No permit action.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Furniture within 6’ of pool. Corrected. No permit action.

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Aug 23, 2023 18 demerits · 6 violations
Inspector comments: Inspection conducted with operator, Dana. All permit items corrected during inspection. Night swimming approval will expire this year. Contact Hope McIntosh to discuss renewal of night swimming approval. 980-229-7549
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Missing CYA and TA in daily records. Operator noted they have water tested by Caribbean weekly but have not transferred data for CYA and TA to records. Operator produced some of the weekly reading print out reports. Going forward, either document weekly CYA and TA in written records or keep copies of printed water testing for CYA and TA levels. No permit action.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Furniture within 6’ of pool. Corrected.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Rules sing currently posted has this statement in 1/2” lettering. Operator corrected by posting additional signage with this statement in letters greater than 1”.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed chemicals stored in pump room. Pool built post 2010. Chemical storage room in use for bulk item storage and not accessible for use. Remove bulk items from chemical storage room to make accessible for pool chemical storage. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Hot water in both restrooms greater than 110 f.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose. Unable to locate hose bib in or near restrooms used for pool.

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Mar 13, 2023 22 demerits · 7 violations
Inspector comments: Inspection conducted with Dana Hobson. 30 day intent to suspend the permit issued for gate not self closing or self latching, missing spare pump basket, vacuum line cover does not latch, missing/incomplete record keeping. Once items have been corrected, call Hope McIntosh at 980-229-7549 to request a re-visit. If no visit is request, EHS will return at 30 days. If all permit items not in compliance, permit will be suspended. Night swimming remains approved at this time. Note: pool chlorine exceeding 10 ppm. EHS recommends reducing chlorine level prior to re-opening the pool.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Observed required reagents expired. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed multiple missing daily records. No TA or CYA readings available since December. Observed records that may not be accurate - unchanging data. *permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Debris accumulated in skimmers. Cleaned during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Gate at far end/right side of pool not self closing and not fully latching. *permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. Spare basket provided does not fit pump. Provide spare pump basket for Pentair WFE-4 pump. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. Vacuum cap does not latch closed. Provide self-closing self-latching cover that requires tool to open on vacuum line. Pool built 2017. *permit items
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of piping in pump room. Observed chemicals stored in pump room. Pool built post 2010. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Hot water in both restrooms greater than 110 f.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
.2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose. Unable to locate hose bib in either restroom or outside of restrooms.

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Oct 3, 2022 34 demerits · 9 violations
Inspector comments: Immediate suspension issued for emergency phone. Pool must remain closed with signage posted until suspension is lifted by health department. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Other permit items to verify at return visit include records and gates. No Night Swimming. Discussed seasonal permit with manager (able to operate 4/1-10/31).
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing checks on days main engineer/maintenance is not onsite. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. *Permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
One buoy rope not attached to buoy at time of inspection. Buoys in disrepair. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. .2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Operator replaced buoy and attached rope (30’). Removed other buoys from deck. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Front gate not self-latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. *Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and furniture within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved chairs and furniture. Corrected.
#18 · Premises: lifeguards present or warning signs posted −4
Furniture blocking signage at time of inspection. .2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. Operator moved items blocking signage and corrected.
#22 · Premises: emergency telephone provided −6
No dial tone on emergency phone at time of inspection, not operable. .2530(f) Emergency phone shall remain operable. **Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool must remain closed until suspension is lifted by Health Dept.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of piping in pump room. Observed chemicals stored in pump room. Pool built post 2010. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms greater than 110 F. No paper towels in men's restroom. .2526(i) Water in restrooms shall not exceed 110 F. Provide hand drying in restrooms for hand washing.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Did not observe or locate hose bib for restrooms at time of inspection. .2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.

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Mar 21, 2022 28 demerits · 9 violations
Inspector comments: Intent to Suspend (ITS) for records, CPO verification, all required signage posted and permanently affixed, trip hazards greater than 1/2" and gates self-closing, self-latching. Contact Marie Daley when in compliance to lift ITS at 704-507-6806. "W" ITS status Inspection with Fernando Kalhn No signature due to COVID Lights verified for Night Swimming
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not being kept at time of inspection, pool closed. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. CPO no longer at establishment. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. *Permit items
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not self-latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. *Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and furniture within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved chairs and furniture. Corrected. Decking expanded and creating gaps around skimmer basket and in tiling greater than 1/2". .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. *Permit item
#18 · Premises: lifeguards present or warning signs posted −4
Pool missing signage in pool area at time of inspection. .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. .2530(c) Provide "Adults should not swim alone." in 1" lettering. .2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. *Permit item
#19 · Premises: signs prohibit glass containers or pets in pool area −4
No signage posted to prohibit pets and glass in pool area. .2530(d) Provide a sign prohibiting pets and glass containers in the pool area. *Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of piping in pump room. Observed chemicals stored in pump room. Pool built post 2010. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No shower sign posted at time of inspection. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap at men's restroom sink. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
Did not observe or locate hose bib for restrooms at time of inspection. .2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.

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Aug 9, 2021 32 demerits · 8 violations
Inspector comments: Immediate suspension issued for water quality. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Main drain covers expire Jan 2022. "E" Immediate Suspension status Other permit items: records, gates (gaps and latching). Inspection with Jon Hessler No signature due to COVID Did not verify Night Swimming
#3 · Water quality: pool water pH −6
pH 7.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. **Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool must remain closed until suspension is lifted by Health Dept.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Last days of records blank/missing and same operator has noted all reading, but not working every day. Cyanuric acid and alkalinity not recorded weekly. Record weekly. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
One buoy rope not attached to buoy at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator attached and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not self-latching at time of inspection. Plexi-glass cracked/broken, creating gap greater than 1/2" within 18" of latching mechanism. .2537(b) All gates and doors shall be self-closing, self-latching. .2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. *Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and furniture within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved chairs and furniture. Corrected. *Note: Some of decking starting to expand. Offsets are not greater than 1/2" at this time, but advised monitoring and repairing to avoid permit action in the future.
#18 · Premises: lifeguards present or warning signs posted −4
Signage starting to fall from fence at time of inspection. .2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. Operator moved, secured and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of piping in pump room. Observed chemicals stored in pump room. Pool built post 2010. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >110 F. Toilet in men's restroom soiled and no soap at men's restroom sink. .2526(i) Water in restrooms shall not exceed 110 F. .2526(m) Keep restrooms and fixtures clean and in good repair. .2526(j) Provide soap and soap dispenser, no glass, at each sink.

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Jan 28, 2021 38 demerits · 9 violations
Inspector comments: Immediate Suspension for water quality and emergency phone. Pool MUST REMAIN CLOSED with "Pool Closed" signage until suspension is lifted by Health Department. Contact Marie Daley at 704-507-6806 to lift suspension. "E" Immediate Suspension status Intent to Suspend (ITS) items include cleaning pool walls and floors to remove algae (ladders and main drains, included), 6' clearance around pool, gates self-closing, self-latching and records. Checked lighting at time of visit for Night Swimming documentation. All lighting NOT WORKING. Pool will NOT receive permit for Night Swimming until all lights indicated on 'Night Swimming Pool Documentation' form are verified working. Pool not heated. Per Executive Order, post all COVID signage, maximum occupancy and 3 W's. No signature due to COVID Inspection with Fernando Kalhn and Aimee Lee Report to Jason Skoler ; faklahn91@gmail.com
#2 · Water quality: disinfectant residual provided by −6
0 ppm chlorine at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. **Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool must remain closed until suspension is lifted by Health Dept.
#3 · Water quality: pool water pH −6
pH 8.2 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. **Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool must remain closed until suspension is lifted by Health Dept.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records noted 'Pool Closed' for December, but unable to verify daily records being kept. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. *ITS item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed algae growth on pool wall, on ladder and main drains on floor of pool. Some leaves observed in bottom of pool. .2537(14) Keep pool surface and pool floor free of debris. *ITS item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not self-latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. *ITS item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 6' of pool at time of inspection. .2522(a) Provide 6 ft of clear walking space around the pool at all times. *ITS item
#22 · Premises: emergency telephone provided −6
No dial tone on emergency phone at time of inspection, not operable. .2530(f) Emergency phone shall remain operable. **Immediate Suspension item. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool must remain closed until suspension is lifted by Health Dept.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of piping in pump room. Observed chemicals stored in pump room. Pool built post 2010. Chemical storage room had liquid chemicals stored over dry chemicals at time of inspection. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No shower sign posted at time of inspection. .2526(a) Post a shower sign visible upon entrance to the pool.

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Sep 29, 2020 14 demerits · 4 violations
Inspector comments: No COVID-19 signage posted at time of inspection. Ensure Executive Orders are being followed and in compliance. No signature due to COVID-19. Inspection with Fernando Klahn Report to jason.skoler@hilton.com
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed two buoys with rope over required length. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator cut both ropes and corrected to 30' required for pool. .
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and furniture within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved chairs and furniture. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items within 3' of piping and equipment in pump room. Some chemicals stored in equipment room. Ventilation in chemical room not pulling at time of inspection. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No signage posted advising showering before entering pool at time of inspection. .2526(a) Post a shower sign visible upon entrance to the pool.

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Apr 9, 2020 18 demerits · 5 violations
Inspector comments: Pool permitted for Night Swimming. Posted permit sticker for 2021 pool season. "A" Open for Business, valid permit, with condition of staying closed to public by Executive Order-120, or other Orders, outlined in permit: "Issuance of permit by this department does not negate closure required by Executive Order No. 120 or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable order." Operator unable to sign due to COVID-19 protocol and safety precautions to not share equipment.
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.2 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. Operator corrected to 1.0 pp.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Pool closed at time of inspecction due to COVID-19, but records were not being kept from previous months. "Pool closed" noted in record book. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator added records for day of inspecction. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate open, not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. Operator corrected to self-close, self-latch.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Liquid chemicals stored with/over dry chemicals. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Operator moved and corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Pool restroom out of paper towels at time of inspection. Provide hand drying in restroom.

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Sep 24, 2019 28 demerits · 8 violations
Inspector comments: Note: Pool rules sign located on inside of the barrier does not meet NC Public Swimming Pool Rules. Signage located at pool entry meets code requirements. Intent to Suspend issued for record keeping, pool gate, flow meter and deck repair. Salt is not approved as primary chlorination.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid and alkalinity not recorded weekly. Record weekly. Intent to Suspend issued. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Two sets of ring buoys on pool deck. One ring buoy and rope with damage and fraying rope. Ring buoy removed from deck during inspection. Additional ring buoy with rope with grab rope beginning to degrade. Still usable. Replace within 30 days. Will verify replacement during return visit for Intent to Suspend items. Ring buoy ropes tangled so not accessible. Corrected during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Exit gate <48" measured from ground. Gate shall be at least 48" from ground with no greater than 2" from ground to bottom horizontal. Intent to Suspend issued. .2528(a) Pool gate shall be at least 48" in height measured from outside of barrier.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Polymeric sand used on pavers to ensure impervious surface. Sand has not been maintained and is missing between joints, around skimmers, etc. Reseal pavers with polymeric sand to 6 ft. back from pool. Intent to Suspend issued. Pool furniture 5 ft. to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational. Replace flow meter. If not like for like, flow meter shall be capable of handling at least 1.5x design flow of the pump (98 gpm per pump curve for WFE-4 pump) and must be installed per manufacturer specifications. Intent to Suspend issued. .2518(g) Keep flow meter operational.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No shower sign posted. Post visible upon entry to the swimming pool. .2526(a) Post a shower sign visible upon entrance to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >110 F. .2526(i) Water in restrooms shall not exceed 110 F.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in pool restrooms. .2526(d) Provide hose bib so that all parts of restroom can be reached with a 50 ft hose.

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Mar 12, 2019 24 demerits · details not yet loaded

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Aug 8, 2018 6 demerits · details not yet loaded

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Dec 4, 2017 4 demerits · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Apr 7, 2017 0 demerits · details not yet loaded

Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.

Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HILTON GARDEN INN CHARLOTTE AIRPORT” or State ID 2060530399). Inspection type (routine vs. follow-up) is not published in the county's data.