6demerits
SAILPOINTE AT LAKE NORMAN
21338 NAUTIQUE BLVD, Cornelius, NC 28031
Year-Round Swimming Pool · NC permit/State ID 2060530406
Latest result6 demerits
Last inspectedSep 22, 2026
Inspections on record19
On record sinceApr 7, 2017
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Apr 7, 2017Lower is betterSep 22, 2026
Inspections & violations
Sep 22, 2026 6 demerits · 2 violations
Inspector comments: POOL IS NOT APPROVED FOR NIGHT SWIMMING. SIGNS GIVE THE CLOSING TIME OF THE POOL AS 9PM. THE POOL CANNOT BE OPEN FOR SWIMMING AFTER SUNSET OR BEFORE SUNRISE. CHANGE THE SIGNS TO REFLECT THIS, FOR EXAMPLE THEY COULD READ “POOL OPEN FOR SWIMMING FROM DAWN TO DUSK” OR “POOL OPEN FOR SWIMMING FROM SUNRISE TO SUNSET”.
MAIN DRAIN COVERS ARE EXPIRING 5/4/2027 AND THE EQUALIZER LINE COVERS EXPIRE 5/4/2029. THEY MUST BE REPLACED AND THE PDSC PAPERWORK SUBMITTED AND APPROVED BY THE HEALTH DEPARTMENT PRIOR TO THE EXPIRATION DATE.
TDH is (15 x 2.31) + (4 x 1.13)=39.17 with 15 psi on the pressure gauge and 4 inches Hg on the vacuum gauge.
Permit Restriction: Pressure and vacuum gauges must remain operable with TDH no less than 33. Flow shall not exceed 170 gpm due to main drain flow restriction. Suction Hazard.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high throughout. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. Fence is not built to current specifications. There are also gaps greater than 4 inches under the fence.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
Apr 22, 2026 16 demerits · 5 violations
Inspector comments: Inspection conducted with CPO Travis Deese.
Requires 5% flow meter for 2026. Facility installed pressure and vacuum gauges to get true flow reading.
Permit Restriction: Flow meter must remain operable. Flow shall not exceed 170 gpm due to main drain flow restriction. Before 2026 permit can be issued, will need to provide updated PDSC form for new pressure and vacuum gauges.
(11x2.31)+(7x1.13) = 33.32. 170 GPM per pump curve.
Outer rope on ring buoy fraying. Recommend replacing with new US Coast Guard approved ring buoy with attached 38 foot throw rope.
Paint on pool bottom and pool steps chipping in places. Maintain in good condition, if worsens will need to repaint/replaster.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent main drain checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Corrected. CPO checked for today and will start marking in the log book.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Overflow grate damaged. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high throughout. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
Aug 18, 2025 14 demerits · 5 violations
Inspector comments: Inspection conducted with CPO Travis Deese.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No total alkalinity checks the last few weeks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Corrected, operator will start checking again.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high throughout. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms. - Corrected.
No soaps in the restrooms. .2526(j) Provide soap and soap dispenser, no glass, at each sink. - Corrected.
May 29, 2025 44 demerits · 12 violations
Inspector comments: Inspection conducted with CPO Travis Deese.
Pool recently repainted. Faded contrasting color bands have been corrected.
Items marked as Intent to Suspend must be corrected before permit expires on 5/31/2025 in order for 2026 pool permit to be issued.
Immediate suspension issued
2)
3)
Contact Will Harrison (704) 507-6824 to schedule re-inspection.
#2 · Water quality: disinfectant residual provided by −6
Observed chorine tabs in the skimmers. G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public. - Immediate suspension item.
#3 · Water quality: pool water pH −6
PH > 8.4. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Only a few PH checks for May. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
All 3 ladders missing endcaps. .2521 Install ladders per manufacturer instructions.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Some floor returns appear to be closed or openings full of epoxy. Provide functional floor returns. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high throughout. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Cabana too close to the pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Gap between underwater light and the pool wall. .2524(c) Lighting fixtures shall not present a hazard to the public. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic feeder not functioning. One switch off, alarm light on. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light not working in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some labeling worn off pool piping. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
Aug 5, 2024 28 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Dustin Green and maintenance supervisor Travis Deese.
Flow meter reading 125 GPM after a backwash.
Observed Sta-Rite pump with 3HP motor. Pump label not observed.
Some gaps between deck and coping. Section of decking damaged. Maintain deck with no gaps or offsets > 1/2 inch.
Immediate suspension issued
22)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
New log sheets do not have a place for main drain or cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. Some leaves on pool surface. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets full of leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
Ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high throughout. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Back gate not self-closing and self-latching. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone not operating. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet paper holder broken in one of the women’s stalls. No toilet paper in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
No soaps in the restrooms. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Apr 18, 2024 22 demerits · 7 violations
Inspector comments: Inspection conducted with CPO Dustin Green and maintenance supervisor Travis Deese.
Flow meter reading 137 GPM after a backwash.
Observed Sta-Rite pump with 3HP motor. Pump label not observed.
Kings III has address for main office. Call Kings III to have them change location to this phone to correct address. Verified that 911 has the correct address for this phone.
Intent to suspend issued
5)
#3 · Water quality: pool water pH −6
PH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.3.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No total alkalinity or cyanuric acid checks for April. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
Ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light not working in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet paper holder missing in one of the women’s stalls. Toilet paper rolls in restrooms empty. .2526(l) Provide toilet paper and dispensers in restrooms.
Sep 20, 2023 24 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Dustin Green.
Dustin is the new CPO for this pool. Updated CPO information in CDP.
Paint peeling on pool walls. Recommend repainting soon.
Intent to suspend issued
5)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for September. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir installed upside down. .2518(k) Provide functional weirs. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
Ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck chairs and cabana too close to the pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of dry chemicals on the floor in the chemical storage room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in restrooms. Both women’s stalls with broken toilet paper dispensers. .2526(l) Provide toilet paper and dispensers in restrooms.
No soap in restrooms. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
May 16, 2023 14 demerits · 5 violations
Inspector comments: Inspection conducted with CPO Eric Mack.
No label on pool pump. Observed Sta-Rite pump with 3 HP motor.
Permit restriction that flow meter must read no more than 170 GPM. Tested today at 145 GPM after a backwash.
Paint peeling on pool walls and pool floor. Recommend repainting prior to next pool season.
Permit issued
No Night Swimming
Paper permit will be available on our website https://health.mecknc.gov/envhealth/pools in 3-5 business days for your records.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing two of four weirs. .2518(k) Replace missing weirs. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
Ladder missing an endcap. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper holder missing in one of the women’s stalls. .2526(l) Provide toilet paper and dispensers in restrooms.
Jul 12, 2022 36 demerits · 10 violations
Inspector comments: Inspection conducted with Ponpasert Vongvilay and Augusta Washington and CPO Jeff Tobin.
PDSC form has been disapproved. Will also need a working flow meter capable of reading within +/- 10% of true flow. Flow meter is an older style Blue-White flow meter that needs at least 30” of straight pipe before the flow meter to get an accurate reading. Will need to replace with a newer model, or another flow meter or one that can get an accurate reading with ~17” before and ~17” of straight piping after the flow meter on a 3” sch 40 PVC pipe.
Pool rules sign cracked. Recommend replacing.
Outer rope on ring buoy starting to fray. Recommend replacing with a new, US Coast Guard approved ring buoy.
Immediate suspension issued
6)
22)
Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
PDSC form disapproved. Max speed of pump is more than than the 170 GPM the main drains are rated for. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. .2518(k) Replace missing weirs.
Some leaves in most of the skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Pre-2010 fence with gaps > 4” under the fence. .2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010).
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck chairs too close to the pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
Some deck chairs too close to ladder. .2522(e) Provide at least 5 ft of clear walking space around diving board, handrail, slide, or other permanent structure on a swimming pool deck. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
One underwater light not securely installed. 2537(9) Underwater light niches shall be maintained or covered so not to present a hazard. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Unable to call back to emergency phone. 2530(f) Emergency phone shall remain operable and be capable of accepting calls. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of sodium bicarbonate on the floor in the chemical storage room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper holder in men’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Apr 5, 2022 10 demerits · 4 violations
Inspector comments: Inspection conducted with Jeff Tobin.
Observed Sta-Rite pump with 3 HP motor, no label observed on pump.
Observed painted contrasting color bands heavily faded. .2521) The leading edge of stair treads shall be marked with a contrasting color band or line at least two inches (5 cm) wide visible from above the stairs. Use of contrasting color tiles installed in the stair tread is acceptable provided the tiles are spaced no more than one inch (2.5 cm) from the edge of the tread or from adjacent tiles.
Prior to 2022 pool permit being issued, provide at least 2" contrasting color band along leading edge of the pool steps that extends to pool walls and edge of steps.
Main drain covers expire 6-1-2022. Prior to cover expiration, replace with VGBA approved covers and provide updated PDSC form to our office.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
Ladders missing endcaps. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Men's restroom with broken toilet paper holder. .2526(l) Provide toilet paper and dispensers in restrooms.
No soap in men's restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Jul 30, 2021 22 demerits · 7 violations
Inspector comments: Inspection conducted with Jeff Tobin. Due to COVID-19 precautions, inspection was not signed by the operator.
Observed Sta-Rite pump with 3 HP motor, no label observed on pump.
Observed painted contrasting color bands fading. .2521) The leading edge of stair treads shall be marked with a contrasting color band or line at least two inches (5 cm) wide visible from above the stairs. Use of contrasting color tiles installed in the stair tread is acceptable provided the tiles are spaced no more than one inch (2.5 cm) from the edge of the tread or from adjacent tiles.
Prior to 2022 pool permit being issued, provide at least 2" contrasting color band along leading edge of the pool steps that extends to pool walls and edge of steps.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. .2518(k) Replace missing weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
Two ladders with missing endcaps. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck chairs too close to the pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Vacuum cap missing. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Corrected.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Men's restroom with broken toilet paper holder. .2526(l) Provide toilet paper and dispensers in restrooms.
Florescent lights in women's restroom do not fully turn on. .2526(m) Keep restrooms and fixtures clean and in good repair.
Apr 21, 2021 10 demerits · 4 violations
Inspector comments: Visit conducted with Jeff Tobin. Due to COVID-19 precautions, inspection was not signed by the operator.
Painted contrasting color band starting to fade. Recommend repainting if it gets worse.
Observed Sta-Rite pump with 3 HP motor. No label on pump.
Have had issues reading handwritten address on emergency phone signage in the past. Recently rewritten, but would recommend replacing with permanent signage.
Permit issued
No Night Swimming
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
Ladder missing endcaps. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence < 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Door to fitness center not self-latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. - Corrected by operator.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap for backwash. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper holder in men's restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Sep 15, 2020 20 demerits · 6 violations
Inspector comments: Inspection conducted with Del Plumley. Due to COVID-19 precautions, inspection was not signed by the operator.
Observed Sta-Rite pump with 3 HP motor, no label observed on pump.
Contrasting color bands are peeling. Prior to 2021 permit being issued, a 2" wide contrasting color band will need to be repainted on the leading edge of the stairs.
Handwritten address on emergency phone sign is faded. Recommend ordering a new permanent emergency phone sign with pool address and emergency phone number printed on the sign.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
Intent to suspend issued
5)
8)
12)
18)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since July. Per CPO, pool has been closed on and off all summer. If pool is closed ensure it is reflected in the pool log book. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Most weirs missing. .2518(k) Replace missing weirs. - Intent to suspend item.
Some skimmers with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Two of the ladders missing endcaps. Some ladders loose. .2521 Install ladders per manufacturer instructions.
Ladder by vacuum line extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One of the floor return covers missing. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#18 · Premises: lifeguards present or warning signs posted −4
Safety signage missing, not on main pool rules sign. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. - Intent to suspend item.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash line extends into drain for backwash pit. .2513(b) Filter backwash shall be discharged through an air gap.
Jun 23, 2020 18 demerits · 7 violations
Inspector comments: Inspection conducted with Del Plumley. Due to COVID-19 precautions, inspection was not signed by the operator.
Observed contrasting color bands have been repainted.
Observed Sta-Rite pump with 3 HP motor, no label observed on pump.
Permit issued.
No Night Swimming
Can contact Will Harrison (704-507-6824) to schedule lighting inspection when pool lighting is fixed.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable
Order.”
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Two weirs missing. .2518(k) Replace missing weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
Two ladders missing endcaps. .2521 Install ladders per manufacturer instructions.
#18 · Premises: lifeguards present or warning signs posted −4
Signage not posted advising that Children should not use the swimming pool without supervision. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Corrected by operator.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#27 · Equipment room: filter backwash discharged through an air gap −2
Backwash line extends into drain for backwash pit. .2513(b) Filter backwash shall be discharged through an air gap.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Mens restroom missing toilet paper holder, one stall in women's restroom without toilet paper. .2526(l) Provide toilet paper and dispensers in restrooms.
Sep 11, 2019 20 demerits · 6 violations
Inspector comments: Contrasting color bands are fading. Bands to not extend all the way to the pool walls. Prior to 2020 pool permit being issued, provide at least 2" contrasting color band that extends to pool walls and edge of steps.
Immediate suspension issued.
22)
Contact Will Harrison (704-507-6824) for reinspection when phone is fixed. Please ensure that phone number and address that 911 has is correct and matches what's posted on the emergency phone signage.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Inconsistent record keeping. Missing records from most of September. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Most ladders missing endcaps. .2521 Install ladders per manufacturer instructions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck chairs too close to the pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone nort working. .2530(f) Emergency phone shall remain operable. 2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in the chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Multiple leaks in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
Fan not working in the pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap.
Apr 16, 2019 12 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Sep 4, 2018 16 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
May 2, 2018 20 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Apr 7, 2017 0 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SAILPOINTE AT LAKE NORMAN” or State ID 2060530406). Inspection type (routine vs. follow-up) is not published in the county's data.