12demerits

POINTE AT PROSPERITY VILLAGE

7304 BRICE KNOLL LN, Charlotte, NC 28269

Year-Round Swimming Pool · NC permit/State ID 2060530420

Latest result12 demerits

Last inspectedOct 8, 2026

Inspections on record20

On record sinceOct 24, 2017

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

Oct 24, 2017Lower is betterOct 8, 2026

Inspections & violations

Oct 8, 2026 12 demerits · 2 violations

Inspector comments: Issued Immediate suspension for pH (.2535) and inoperable emergency phone (.2530). Pool must remain closed until items are corrected. Please call James Bjorneboe at 704-507-6820 to schedule re-visit.

#3 · Water quality: pool water pH −6

Observed pH at 7.0. Maintain pH between 7.2 and 7.8 .2535(1) Maintain pH at 7.2 to 7.8.

#22 · Premises: emergency telephone provided −6

Observed Kings III box inoperable at time of visit. Repair. .2530(f) Emergency phone shall remain operable.

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Mar 30, 2026 4 demerits · 1 violation

Inspector comments: Pool permit for upcoming season must be paid before pool permit for upcoming season can be issued. Please call 980-314-1620 to submits payment once application has been submitted. Please call James Bjorneboe at 704-507-6820 with any questions.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Observed some skimmers with excessive debris. Keep skimmers free of debris.

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Jul 30, 2025 16 demerits · 4 violations

Inspector comments: Inspection conducted with maintenance supervisor Juan Correa. Gaps between deck and coping and between some of the pavers. Maintain deck with no gaps or offsets > 1/2”. Some deck no diving and depth markers cracked. Maintain in good condition. Paint peeling from pool floor. Prior to 2026 pool permit being issued. Will need to replaster or repaint the pool. Flammable items stored beside heater in chemical storage room. Ensure chemical storage room is used to store chemicals only and chemicals are properly stored. Immediate suspension issued 3) Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.

#3 · Water quality: pool water pH −6

PH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

All new maintenance staff. No one onsite today is CPO certified. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator to check the pool daily. - Intent to suspend item. No records since mid - June. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Light not working in pump room. .2533(b) Provide sufficient lighting in pump room. Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. Lots of general storage items in chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Light not working in the chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.

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Jun 18, 2025 6 demerits · 2 violations

Inspector comments: Pre-permit inspection conducted with maintenance supervisor Darrell Cleveland. Verified items from previous visits corrected. Some offsets and gaps between pavers and between coping and deck. Maintain deck with no gaps or offsets > 1/2”. Some depth markers and no diving markers on deck cracked. Maintain in good condition. Paper permit will be on our website, https://eh.mecknc.gov/pools, in 3-5 business days for your records. Permit sticker issued with the following conditions: No night swimming Hanging lights must remain shatterproof

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not functioning. .2518(g) Keep flow meter operational. - Operator will order replacement FloVis flow meter. Filter pressure gauge not functioning. .2519(k) Provide operational pressure gauge on filter. - Operator will order replacement filter pressure gauge.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

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May 22, 2025 26 demerits · 7 violations

Inspector comments: Inspection conducted with CPO Darrell Cleveland. New CPO for pool is Caleab Tolley. Updated file with CPO information. Caulking around coping and polymetric sand on pavers eroded. Recommend recalling where caulk is damaged or missing and adding polymetric sand or adjusting pavers to maintain deck solid and free of gaps or offsets > 1/2”. Intent to suspend items must be corrected before current permit expires on 5/31 or permit will be suspended. Intent to suspend issued 5) 8) 17) 24) Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

No place on log sheet for main drain checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item. Left copy of state pool log sheet.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Two of four weirs stuck. .2518(k) Provide functional weirs.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Ring buoy with 29 foot throw rope. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. Corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

> 1/2 offset between paver and coping. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item. Some no diving and depth marker tiles on pool deck loose. .2537(2) Decks shall be kept in good repair. - Intent to suspend item.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Vacuum off in pump room. Both vacuum caps broken. .2518(f) Provide self-closing vacuum caps for pools built after May 1, 2010. - Intent to suspend item.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

One faucet in women’s restroom not functioning. .2526(m) Keep restrooms and fixtures clean and in good repair. Some stalls in men’s and women’s restroom without toilet paper on toilet paper holders. .2526(l) Provide toilet paper on toilet paper dispensers in restrooms.

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Aug 7, 2024 32 demerits · 9 violations

Inspector comments: Inspection conducted with CPO Kory Little. Facility originally permitted with push to exit button and magnetic latches on door to clubhouse. Have had recurring issues with door alarm being turned off or not functioning. Will have 30 days to revert door back to how it was originally permitted. Door must be self-closing and self-latching with push to exit button. Outlet not working in pump room. Extension cord run from pump room to chemical storage room, which prevents both from being closed and locked per requirements, or prevents automatic chemical feeder from functioning 24/7 per requirements. Will have 30 days to make corrections. All electrical work must be done by a licensed electrician and all required electrical permits shall be obtained with passing electrical inspection from Mecklenburg County Code Enforcement. Both gates catch on the gate post when closing. Maintain gates self-closing and self-latching. Observed sections between coping and deck where caulking is missing and sections between pavers where polymetric sand has eroded. Maintain deck with no gaps or offsets > 1/2 inch. Leaves and other debris in pump room around pool pumps. Recommend cleaning, this restricts air movement around hot motors and is a fire hazard. Intent to suspend issued 5) 7) 16) 24) 25)

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Test kit expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Intent to suspend item.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Some skimmers with leaves and debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected. Missing two weirs. .2518(k) Replace missing weirs. - Corrected.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Top step loose on ladder. .2521 Install ladders per manufacturer instructions.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Body hook not securely attached to pole. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. - Corrected.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Door to the clubhouse self-closing or self-latching, audible alarm not working. .2528(a) Ground level doors shall be self-closing, and either self-latching or child protected by audible alarm. - Intent to suspend item. Both gates stick. Gate by clubhouse not self-closing and self-latching. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. Intent to suspend item.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not functioning. .2518(g) Keep flow meter operational. - Intent to suspend item.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Doors to pump room and chemical storage room propped open. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. - Intent to suspend item. General storage items stored in chemical storage room. Difficult to access chemicals. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Light burned out in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room. Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Two faucets in men’s restroom not functioning. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Apr 23, 2024 14 demerits · 4 violations

Inspector comments: Inspection conducted with CPO Kory Little. Issues from last inspection and follow visits corrected. Conducted full inspection. Both gates catch on the gate post when closing. Maintain gates self-closing and self-latching. Observed sections between coping and deck where caulking is missing and sections between pavers where polymetric sand has eroded. Maintain deck with no gaps or offsets > 1/2 inch. Issues corrected. Permit reinstated.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Missing one weir. .2518(k) Replace missing weirs.

#18 · Premises: lifeguards present or warning signs posted −4

Safety signage not visible from all entrances to the pool. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. - Corrected. Safety signage not visible from all entrances to the pool. .2530(c) Provide "Adults should not swim alone." in 1" lettering. - Corrected.

#19 · Premises: signs prohibit glass containers or pets in pool area −4

Safety signage not visible from all entrances to the pool. .2530(d) Provide a sign prohibiting pets and glass containers in the pool area. - Corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Light burned out in pump room. .2533(b) Provide sufficient lighting in pump room.

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Aug 14, 2023 18 demerits · 4 violations

Inspector comments: Inspection conducted with office staff. Did not have access to pump room and chemical storage room, CPO off today. Will verify those items on return visit. Observed broken glass on the pool deck by fire pit and main entrance. G.S. 130A-2(3) Keep pool and pool deck free of broken glass. - Immediate suspension item. Some sand has eroded from the pool deck. Use polymetric sand and sealant to keep sand in place. Maintain deck with no gaps or offsets > 1/2”. Wall tiles dirty, numbering hard to read. Keep wall tiles clean and depth markers easily legible. Immediate suspension issued 15) G.S. 130A-2(3) Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

Jacob Turner is no longer the CPO for this pool. Provide updated CPO information for new pool operator. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Some leaves on pool floor and floating on pool surface. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Some skimmers with leaves and debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item. Missing one weir. .2518(k) Replace missing weirs.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Body hook not attached to pole. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. - Immediate suspension item.

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Apr 25, 2023 18 demerits · 5 violations

Inspector comments: Inspection conducted with CPO Jacob Turner. Facility recently added sand to cement pavers, much of it ended up in the pool. Use polymetric sand and sealant to keep sand in place. Maintain deck with no gaps or offsets > 1/2”. Wall tiles dirty, numbering hard to read. Keep wall tiles clean and depth markers easily legible. Valve for vacuum line broken. Recommend replacing. Permit issued. Paper permit will be available in 3-5 business days at https://health.mecknc.gov to print a copy for your records.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Piles of sand on pool floor. .2537(14) Keep pool surface and pool floor free of debris.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Some skimmers with leaves and debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.

#18 · Premises: lifeguards present or warning signs posted −4

WARNING - NO LIFEGUARD ON DUTY sign mostly hidden behind vegetation. .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. - Corrected, pot and vegetation relocated.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Blue-white flow meter installed by elbow, does not appear to be reading accurately. FlowVis flow meter does appear to be installed correctly, but not functioning. .2518(g) Install functioning flow meter on return line per manufacturer instructions.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

General storage items stored up against pool chemicals and heater for chemical storage room, which is a fire hazard. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.

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Nov 3, 2022 32 demerits · details not yet loaded