10demerits
HOMEWOOD SUITES/HILTON GARDEN INN CLT SOUTHPARK
4808 SHARON RD, Charlotte, NC 28210
Year-Round Swimming Pool · NC permit/State ID 2060530423
Latest result10 demerits
Last inspectedOct 16, 2026
Inspections on record19
On record sinceSep 6, 2017
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 6, 2017Lower is betterOct 16, 2026
Inspections & violations
Oct 16, 2026 10 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Manny.
NIGHT SWIM EXPIRED - VISIT REQUIRED
NOTES: Doors from bar must remain self-closing self-latching. Built without equalizers. Night swimming approved with verification - 5/26/2021.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Observed skimmer full of debris.
CPO dumped out skimmer during inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
Observed body hook detached from 12 ft long pole.
CPO repaired during inspection.
No permit action.
Mar 20, 2026 14 demerits · 4 violations
Inspector comments: Inspection conducted with Manny Sheppard.
Permit action items were corrected by operator during the inspection.
Light fixture in pool not functioning. Night swimming not approved.
Send verification of lighting to Kurtis Nelson to maintain night swimming.
EHS observed chlorine at 10+ppm. EHS recommends lowering chlorine level for bather comfort.
NIGHT SWIM EXPIRED -
VISIT REQUIREDPERMIT
RESTRICTIONS - DOORS
FROM BAR MUST REMAIN
SELF-CLOSING SELF-
LATCHING. BUILT
WITHOUT EQUALIZERS.
NIGHT SWIMMING
APPROVED WITH
VERIFICATION - 5/26/2021
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose and missing end caps.
.2521 Install ladders per manufacturer instructions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Broken cement tiles by handicap chair and broken cement skimmer lids. No permit action.
.2537(2) Decks shall be kept in good repair.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Phone was loose from wall and did not make or receive calls consistently. Was repaired by CPO during the inspection and operates properly.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower not operational.
Jul 21, 2025 28 demerits · 8 violations
Inspector comments: Suspension issued for water quality. Pool must remain closed with signage posted until suspension is lifted by Health department.
Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
Other permit items (30 Day Intent to Suspend (ITS)) to verify at return visit include records, deck, including skimmer lids, in good repair, no offsets, replace missing weirs, no gaps greater than 2” under fencing, all gates and doors, self closing, self latching.
Send verification of lighting to Marie Daley to maintain night swimming.
“E” Immediate suspension status
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0 ppm at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*Immediate suspension.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing at time of inspection. Per CPO, book dropped in pool and discarded.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) The pool operator must maintain records for at least six months.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Weir missing and has not been replaced for multiple inspections. Skimmer baskets with debris.
.2518(k) Replace missing weirs.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
*Permit item
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose and missing end caps.
.2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate at back left getting caught on mulch. More than 2” under fencing on right back of pool.
.2537(b) All gates and doors shall be self-closing, self-latching.
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010).
*Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture/games within 6’ of pool.
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Moved and corrected.
Broken cement tiles by handicap chair and broken cement skimmer lids with offsets greater than 1/2”.*Permit item Tiling to left of pool starting to become loose, but not currently severe enough for permit action. Monitor and repair if/before it worsens.
.2537(2) Decks shall be kept in good repair.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items within 3’ of equipment. Vent fan out in chemical storage.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower spraying from knob/faucet/wall.
.2526(h) Shower(s) shall be provided and keep in good repair.
Apr 1, 2025 16 demerits · 4 violations
Inspector comments: Conducted inspection with CPO Manny. Immediate suspension issued for inoperable emergency telephone.
Pool normally heated but heater currently non operational.
Night swimming verified in 2024.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. One out of three weirs missing. Weir by tanning ledge missing. No permit action.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture and games within 6 feet of pool. CPO corrected by relocating items. No permit action.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Emergency telephone not operational. Immediate suspension item.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower not operational.
Aug 1, 2024 30 demerits · 9 violations
Inspector comments: Conducted inspection with CPO Daniel Welder and REHS Hope McIntosh. Pool remains on A and in good standing. Lights inside pool operational. Night swimming will be verified this year after dusk.
Note: Tiles on pool deck starting to be offset. Correction will be needed as tiles approach the 1/2inch offset.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Test kit reagents expired. Replace. No permit action.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. One out of three weirs missing. Weir by tanning ledge missing. No permit action.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder loose and missing end caps.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy with rope greater than 45’. Corrected to 45’ during inspection. No permit action
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Gate at right side of pool area leading to restrooms not latching when closing. Gate to the left side of the pool area not self closing self latching. Operator corrected both gates. No permit action.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture and games within 6 feet of pool. CPO corrected by relocating items. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Not 3’ clear space around pump and controls due to size of pump room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower not operational.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(l) Provide toilet paper and dispensers in restrooms. Men’s restroom missing toiler paper.
Mar 7, 2024 12 demerits · 3 violations
Inspector comments: Conducted inspection with CPO Daniel. Pool heater is broken and working on being repaired. Immediate suspension for emergency phone callback number incorrect/not working.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder loose and missing end caps.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 6 feet of pool. CPO corrected by relocating loungers.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Posted emergency phone callback number out of service. Number 911 has on file does not match and does not route to emergency phone. Immediate suspension item.
Jul 25, 2023 24 demerits · 6 violations
Inspector comments: Inspection conducted with chief engineer Daniel Welder. Immediate suspension of permit issued due to pool water pH out of compliance. Call Hope McIntosh at 980-229-7549 once ph has been corrected.
Once permit is reinstated, a 30 day Intent to suspend the permit may be issued for gate not latching closed and for inaccessible record keeping.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool water pH at 6.8, operator attempted to correct reading now above 8.0
*immediate suspension issued
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator unable to access daily recordkeeping. Establishment maintains digital records but unable to access. *permit item
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder loose and missing end caps.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy with rope greater than 45’. Corrected to 45’ during inspection . Second ring buoy present with no rope attached. Removed.
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Body hook not attached to pole. Operator removed brush attached to 12’ pole and re-attached hook during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Gate at right side of pool area leading to restrooms not latching when closing. *permit item
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Ground level door leading from bar propped open. Operator corrected. Permit condition requires this door to remain self-closing and latching.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Not 3’ clear space around pump and controls.
Feb 8, 2023 18 demerits · 5 violations
Inspector comments: Inspection conducted with Rodney Anderson.
Spare pump basket not available during inspection, however, operator noted one is on order. Operator to provide documentation to EHS indicating estimated shipping date.
Night swimming continued approval for season. All lights appear to be in working order.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Ladder loose and missing end caps.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy with rope greater than 45’. Corrected to 45’ during inspection .
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 6 feet of pool. CDI- furniture was relocated.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. No spare basket for pump system. Operator noted they have one on order, however, item may be back-ordered. Documentation to be provided by operator with estimate of arrival date.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Water present on pump room floor from pipe leak at water heater.
Nov 2, 2022 34 demerits · 8 violations
Inspector comments: Inspection completed with Rodney Anderson present.
Pool permit suspended for the following:
1. Chlorine at 0ppm. Maintain chlorine at 1.0ppm or greater.
2. New pump installed model HAYWARD SP3210EE without PDSC paperwork submitted and approved by health department. An electrical inspection must also be completed and an electrical permit must be obtained.
Contact Eli Freese at 704.621.2298 once these items are corrected to reopen the pool.
Ensure record keeping is adequate when pool is reopened or an intent to suspend the permit may be issued.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0ppm. Permit suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Facility did not have adequate records for month of October, multiple days missing. Correct or an intent to suspend may be issued.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Newly installed pump HAYWARD SP3210EE without submittal of PDSC form. Permit suspended.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder missing rubber end caps.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed 1 ring buoy in poor repair (damaged beckets). Facility has a second buoy with rope on pool deck and is only required to have 1. Damaged buoy was removed from pool deck.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 6 feet of pool. CDI- furniture was rearranged.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(f) Provide a vacuum cleaning system. Observed no spare pump basket for newly installed pump.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed leak in pump room piping.
Apr 1, 2022 16 demerits · 4 violations
Inspector comments: Inspection completed with Rodney Anderson present.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 6.8. CDI- adjusted to 7.4.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 6 feet of pool. CDI- furniture rearranged.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed stuck flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room door latch not connecting with latching mechanism and therefore was unable to be locked.
Oct 20, 2021 4 demerits · 1 violation
Inspector comments: Inspection completed with Kyle Hoppe present. No signature due to COVID.
Observed no cyanuric acid records for month of October. Ensure cyanuric acid levels are checked and recorded at least once weekly.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 6 feet of pool. CDI - furniture relocated.
Apr 21, 2021 10 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Sep 8, 2020 20 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Apr 21, 2020 6 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Jul 15, 2019 4 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Feb 26, 2019 4 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Jul 24, 2018 34 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Apr 5, 2018 20 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Sep 6, 2017 8 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOMEWOOD SUITES/HILTON GARDEN INN CLT SOUTHPARK” or State ID 2060530423). Inspection type (routine vs. follow-up) is not published in the county's data.