24demerits

CASCADES AT NORTHLAKE

9840 LONGVIEW CLUB LN, Charlotte, NC 28216

Year-Round Swimming Pool · NC permit/State ID 2060530458

Latest result24 demerits

Last inspectedSep 30, 2026

Inspections on record16

On record sinceJun 6, 2018

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

Jun 6, 2018Lower is betterSep 30, 2026

Inspections & violations

Sep 30, 2026 24 demerits · 5 violations

Inspector comments: POOL IS NOT APPROVED FOR NIGHT SWIMMING. SIGNS GIVE THE CLOSING TIME OF THE POOL AS 8PM DEPENDING ON THE SIGN. THE POOL CANNOT BE OPEN FOR SWIMMING AFTER SUNSET OR BEFORE SUNRISE. CHANGE THE SIGNS TO REFLECT THIS, FOR EXAMPLE THEY COULD READ “POOL OPEN FOR SWIMMING FROM DAWN TO DUSK” OR “POOL OPEN FOR SWIMMING FROM SUNRISE TO SUNSET”. NOTE: SALT NOT APPROVED FOR PRIMARY CHLORINATION UPON ARRIVAL IT WAS NOTED THAT THE AUTOMATIC FEEDER SYSTEM DID NOT APPEAR TO BE POWERED ON. IT WAS ALSO NOTED THAT THE EROSION FEEDER APPEARED DAMAGED BEYOND PROPER USE DUE TO SOME MANNER OF CRUSHING. ENSURE THAT THE AUTOMATIC FEEDER SYSTEM WORKS, THAT THE AUTOMATIC SHUT OFF FOR THE FEEDER WORKS, AND THAT THE AUTOMATIC SHUT OFF CAN BE TESTED TO DEMONSTRATE THAT IT WORKS. I.T.S. ISSUED, DEADLINE IS 10/30/2026. CONTACT C. ELMORE AT 704-507-6814 WHEN CORRECTIONS ARE MADE. IT IS STRONGLY RECOMMENDED THAT THE DAMAGED BACK-UP EROSION FEEDER IS REPLACED WITH A PROPER NSF COMPLIANT REPLACEMENT. CHLORINE CANNOT BE ADDED TO THE POOL BY HAND TO CORRECT LOW CHLORINE FOR OPERATION. CHLORINE MAY ONLY BE ADDED DIRECTLY TO THE POOL FOR SHOCK OR MAINTENANCE PURPOSES WHEN THE POOL IS CLOSED AND IS TO REMAIN CLOSED UNTIL THE SHOCK CHEMICALS HAVE SETTLED OUT AND THE POOL CHLORINE RESIDUAL IS BACK TO BEING MAINTAINED BY THE CHLORINE FEEDER SYSTEM.

#3 · Water quality: pool water pH −6

pH 6.9 .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.4.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. .2535(11) Provide weekly recordings for cyanuric acid and total alkalinity. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Observed gaps in the pool record log book where data is being missed. Ensure that the log book records is kept properly everyday the pool is open for swimming.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed ring buoy to have rope that was no longer attached. Rope was reattached and made to be the proper length for this pool. (45 feet).

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck chair too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected. Offsets > 1/2 inches between deck and coping. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. The deck has sections that appear to be sinking. They are not greater than 1/2 inch yet, but they need to be corrected before they become worse.

#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4

.2535(6) Automatic chlorine and bromine, and acid feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. The feeder system did not appear to be powered upon arrival. It was powered up during the inspection, but it was unclear if it had automatic shut off as it was not able to be clearly demonstrated during the inspection. Ensure the automatic feeder system is working properly, and determine how the automatic shut off can be tested during a no-flow state of the system while the feeder is still powered up. -Intent to Suspend Issued. Deadline is 10/30/2026. Failure to correct the issues by that date may result in the closure of the pool. Contact C. Elmore at 704-507-6814 when corrections are made.

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Mar 26, 2026 12 demerits · 4 violations

Inspector comments: Inspection conducted with CPO Patrick Calvin and CPO Gerardo Ozoria. Verified items from last inspection were corrected. Conducted inspection. New liquid chlorine system not yet hooked up. Once installed, ensure system automatically shuts off when the pump is off. Large section of pool with offset > 1/2 inches between coping and deck. Prior to 2026 permit being issued, will need to eliminate the trip hazard by making the offset < 1/2 inches. If any work is done around ladders or handrails, will need an electrical permit and passing inspection from Mecklenburg County Code Enforcement.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

One ladders loose. .2521 Install ladders per manufacturer instructions.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Back gate catches on sidewalk. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck chair too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected. Offsets > 1/2 inches between deck and coping. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Will need to address prior to 2026 pool permit being issued.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

One faucet loose in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair. Out of toilet paper in men’s restroom. Two stalls with damaged toilet paper dispensers in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.

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Sep 10, 2025 22 demerits · 6 violations

Inspector comments: Inspection conducted with CPO Gerardo Ozoria. Emergency phone line fuzzy. Recommend having Kings III check the emergency phone. Some no diving and depth markers on pool deck cracked. Maintain in good condition. Offsets primarily where coping meets deck up to 1”. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Must be corrected prior to 2026 permit being issued. Filter pressure high after a backwash, 3 HP pump, flow meter reading 102 GPM. There is also a Jandy valve on return line. Recommend having a pool company check filtration system. Intent to suspend issued 9)

#3 · Water quality: pool water pH −6

pH 8.4. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.4.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Water level below some of the skimmers. .2518(k) Water level shall be maintained above the level of the overflow trough on gutter. - Corrected. Leaves and debris in some of the skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.

#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4

One depth marker on pool deck cracked and loose. .2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. Maintain legible and in good condition. - Intent to suspend item.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

One ladders loose. .2521 Install ladders per manufacturer instructions.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck chair too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

One faucet in men’s and one faucet in women’s restroom not functioning. .2526(m) Keep restrooms and fixtures clean and in good repair. Two stalls in women’s restroom with broken toilet paper dispensers. .2526(l) Provide toilet paper and dispensers in restrooms.

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May 16, 2025 30 demerits · 9 violations

Inspector comments: Inspection conducted with CPO Gerardo Ozoria. Some depth and no diving markers on pool deck cracked. Maintain in good condition. Some offsets between deck and coping. Maintain deck with no gaps or offsets > 1/2”. Bubbler at beach spraying water on pool deck. Adjust to keep water from spraying outside the pool. - Corrected. Intent to suspend issued 5) 8) 16) 17) 18) 24) Intent to suspend items must be corrected before 5/31/2025 or permit will be suspended when the current pool permit expires. Contact Will Harrison (704) 754-2130 for re-inspection once issues have been corrected.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

No total alkalinity, cyanuric acid, main drains checks, or maintenance activities. No weekend checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item. Test kit expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Intent to suspend item.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Missing 1 of 5 weirs. .2518(k) Provide functional weirs. Some skimmer baskets damaged. .2518(k) Replace missing or damaged skimmer basket. - Intent to suspend item.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

One ladders loose. .2521 Install ladders per manufacturer instructions.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Gate by fitness center not self-latching. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Deck chair too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected. Offset by skimmer lid near main drains. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.

#18 · Premises: lifeguards present or warning signs posted −4

Safety signage missing. .2530(c) Provide "Children should not use the swimming pool without adult supervision. " in 1" lettering. - Intent to suspend item. Safety signage missing. .2530(c) Provide "Adults should not swim alone. " in 1" lettering. - Intent to suspend item.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item. Spare pump basket not observed. .2518(e) Provide a spare basket for pump. - Intent to suspend item.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

One faucet in men’s and one faucet in women’s restroom not functioning. .2526(m) Keep restrooms and fixtures clean and in good repair. No soap in men’s or women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.

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Jun 18, 2024 8 demerits · 3 violations

Inspector comments: Inspection conducted with Swim Club Management staff Jeremy Lourer. Verified equalizer lines now plastered over at wall and plugged in the skimmer. Flow meter for chlorinator opaque. Not able to determine flow. Recommend replacing. Outer rope on ring buoy fraying. Recommend replacing with new US Coast Guard approved ring buoy with attached 45 foot throw rope at least 1/4 inches in diameter. Some depth and no diving markers cracked on pool deck. Recommend replacing if cracks worsen. Permit issued No Night Swimming Paper permit will be posted on our website in 3-5 business days for your records.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Back gate catches on sidewalk. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Corrected.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Leak at chlorinator. .2533(d) Pump room floor shall be kept dry and free of standing water. Some chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule .2534.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Faucets loose in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair. One faucet in men’s and one faucet in women’s restroom not functioning. .2526(m) Keep restrooms and fixtures clean and in good repair. Out of toilet paper in men’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.

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Jun 4, 2024 24 demerits · 6 violations

Inspector comments: Inspection conducted with CPO David Johnson. Not able to test door to clubhouse and all of the gates. Ensure door and gates are self-closing and self-latching. Pool recently replastered and main drains changed. Verified PDSC information. Some depth and no diving markers cracked on pool deck. Recommend replacing if cracks worsen. Pre-permit inspection did not pass 6) 8) 17) There is a $100 re-inspection fee that will need to be paid by calling our office (980) 314-1620 prior to scheduling a re-inspection.

#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6

Equalizer lines not abandoned per state guidelines as indicated on approved PDSC form. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Pre-permit item.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Skimmer equalizer line plastered over at wall, open in the skimmer. .2518(k) Install skimmer per manufacturer specifications and plug per State requirements. - Pre-permit item.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

48 foot throw rope for ring buoy. .2530(a) Provide 45 foot throw rope for US Coast Guard Approved ring buoy. - Corrected.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Overgrown trees within 6 feet of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Pre-permit item.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Leak at multiport. .2533(d) Pump room floor shall be kept dry and free of standing water.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Faucets loose in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair. One faucet in men’s and one faucet in women’s restroom not functioning. .2526(m) Keep restrooms and fixtures clean and in good repair. Out of toilet paper in men’s restroom. One stall without toilet paper in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.

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May 25, 2023 16 demerits · details not yet loaded