12demerits

WINDSOR RUN - SWIMMING POOL

2030 WINDSOR RUN LANE, Matthews, NC 28105

Year-Round Swimming Pool · NC permit/State ID 2060530474

Latest result12 demerits

Last inspectedOct 21, 2026

Inspections on record20

On record sinceMay 31, 2018

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

May 31, 2018Lower is betterOct 21, 2026

Inspections & violations

Oct 21, 2026 12 demerits · 3 violations

Inspector comments: Emergency phone will be checked for callback in 7 days, Wednesday October 28, permit will be suspended immediately at this time if not correct. Indicate correct callback number on signage (only one number). Contact Marie Daley at 704-507-6806 when in compliance. Verified the following from in-field plan review pump change and return plumbing/replumb: 1. New Pump Pentair EQK750, 7.5 hp pump. 2. Permit Restriction Combined flow of both flow meters (digital on main return line and flowVis on vacuum return line) shall be between 173 gpm to 200 gpm to meet turnover and flow restriction of the number of returns. FlovVis flow meter on vacuum return line shall not exceed 40 gpm.***This permit condition is not being met at time of inspection. Digital flow meter reading 98 gpm, vacuum line flow is reading 85 gpm (This must not exceed 40 gpm at vacuum line), combined flow was 184 gpm. 7 days to correct will verify with emergency phone callback. 3. 4” main drain and skimmer lines through slab; 3” return line through slab. 4. Aquastar 2017 1216xxx drain covers. 5. Astral 07780 filter. 6. (10) returns 8 on floor and 2 on wall. **This was observed 8 on *wall, 2 on floor 7. (6) skimmers with EQ lines disabled. *Contact Katie Rudisill for plumbing/flow questions Inspection with Chris Gundacker and reviewed with Jessica Sprague

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

Items within 5 ft of pool. .2522(b) Provide at least 5 ft of clear walking space around the indoor pool at all times. Operator moved and corrected.

#22 · Premises: emergency telephone provided −6

Emergency phone not calling back to phone. Does dial out in case of emergency. Allowing 7 days to correct due to ability to call out in case of emergency. .2530 Emergency phone shall either audibly ring or answer automatically when phone number for phone is dialed. .2530(f) Emergency notification systems (monitoring services) must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer the phone number and address for the phone to 911. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Items within 3 ft of equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

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Mar 12, 2026 0 demerits · 0 violations

Inspector comments: Inspection completed with Jeremy Laurer present. Permit conditions/restrictions- Flow rate 173GPM to 184 GPM. Limiting factors are turnover and filter max flow. Vacuum line converted to return line 2 returns on line cannot exceed 40 GPM. Measurement of true flow required on both return lines must remain operational. Portable vacuum or service contract required.

No violations were recorded for this inspection.

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Nov 5, 2025 12 demerits · 3 violations

Inspector comments: Inspection completed with Gage Carnrike present. Permit restriction/condition - flow rate 173GPM to 184 GPM required. Measurement of true flow required on both return lines must be operational.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed total alkalinity recordings not done weekly. Ensure TA is checked and recorded at least once per week.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

.2518(k) Replace missing weirs. Observed 2 of 6 weirs missing. Replace.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

.2518(e) Provide a spare basket for pump. Observed no spare pump basket on site.

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Feb 19, 2025 0 demerits · 0 violations

Inspector comments: Inspection completed with Jeremy Laurer. Observed some debris accumulation inside skimmer rims. Maintain clean.

No violations were recorded for this inspection.

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Nov 14, 2024 4 demerits · 1 violation

Inspector comments: Inspection completed with Michael Henson present. Intent to suspend permit issued for missing main drain safety checks in log book. Ensure drain checks are recorded daily. Observed ring buoy beckets beginning to fray and weaken. Replace within 30 days or permit may be suspended. Observed some debris accumulation at entry to pool in caulking on pool deck.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed main drain checks not being recorded daily. Intent to suspend permit issued. Correct within 30 days.

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Mar 27, 2024 4 demerits · 1 violation

Inspector comments: Inspection completed with Jeremy Laurer present.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

.2518(e) Provide a spare basket for pump. Observed no spare pump basket on site.

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Dec 19, 2023 6 demerits · 1 violation

Inspector comments: Inspection completed with Heather Durham and Maria Reyes present. Permit suspended due to non-operational emergency phone. Contact Eli Freese at 704.621.2298 once corrected to reopen pool. Note- some weirs missing; minor debris accumulation in skimmer baskets around rims.

#22 · Premises: emergency telephone provided −6

.2530(f) Emergency phone shall remain operable. Observed emergency phone non-operational. Permit suspended.

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Feb 22, 2023 8 demerits · 2 violations

Inspector comments: Inspection completed with Maria Reyes present. Intent to suspend permit issued for the following items: 1. Non-operational flow meter. Permit restriction states flow must be between 173-220GPM. 2. Observed light near outdoor patio partially out of niche. Correct these items within 30 days and contact Eli Freese at 704.621.2298 to verify. NOTE** Main drain covers expire May 2023. Replace prior to expiration or permit may be suspended.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed one light near outdoor pool patio partially out of niche. Intent to suspend issued. Correct within 30 days.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

.2518(g) Keep flow meter operational. Observed flow meter non-operational. Could not get flow meter reading to verify pump flow rate for permit restriction. Intent to suspend issued. Correct within 30 days. .2518(e) Provide a spare basket for pump. Observed no spare pump basket for pool pump.

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Nov 2, 2022 8 demerits · details not yet loaded