8demerits
HAWTHORNE AT THE GREEN
13625 HAVEN RIDGE LN, Charlotte, NC 28215
Year-Round Swimming Pool · NC permit/State ID 2060530497
Latest result8 demerits
Last inspectedSep 16, 2026
Inspections on record15
On record sinceMay 1, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 1, 2019Lower is betterSep 16, 2026
Inspections & violations
Sep 16, 2026 8 demerits · 2 violations
Inspector comments: Inspection completed with Edy Ramirez present.
Trip hazard on pool deck must be repaired prior to next inspection or a 30 day intent to suspend may be issued on the permit.
Permit restriction - flow meter must remain operable. Flow required at 121 GPM to 252 GPM to meet turnover and flow restriction of the equalizer line covers. Flow greater than 275 Exceeds the main drains. These are suction hazards.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. Observed one pool wall depth marker missing near gazebo area of pool deck. CDI- new depth marker sticker installed.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed some chipped/pitted concrete on pool deck near cement seam. Area is approximately 1 and 1/2 inch wide by 1 inch deep. Repair prior to next inspection or an intent to suspend the permit may be issued.
Mar 30, 2026 4 demerits · 1 violation
Inspector comments: Equalizer line covers and Main Drain covers expire 5/8/2030
Permit Restriction: Flow meter must remain operable. Flow required at 121 gpm to 252 gpm to meet turnover and flow restriction of the equalizer line cover. Flow greater than 275 gpm exceeds the main drains. Suction Hazards
Pool is not approved for night swimming.
Observed pet waste inside the pool enclosure at the grassy area on the right side of the enclosure. Do not allow pets inside the pool enclosure.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Gaps are under the fence that are more than 4 inches and some areas of the fence are less than 48 inches high. No permit action taken. Pool built prior to 2010.
Oct 7, 2025 14 demerits · 3 violations
Inspector comments: Equalizer line covers and Main Drain covers expire 5/8/2030
Permit Restriction: Flow meter must remain operable. Flow required at 121 gpm to 252 gpm to meet turnover and flow restriction of the equalizer line cover. Flow greater than 275 gpm exceeds the main drains. Suction Hazards
Pool is not approved for night swimming.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(a) Provide depth markers on pool walls and pool deck next to the swimming pool. Observed one depth marker missing. It was replaced with a sticker. -CDI
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Gaps are under the fence that are more than 4 inches and some areas of the fence are less than 48 inches high. No permit action taken. Pool built prior to 2010.
Observed gate removed and fence secured with zip-tied portion of fence section. This section must be corrected. I.T.S. Issued. It must be corrected to a pool code compliant gate, or a pool code compliant section of permanent fence. Deadline is 11/6/2025. Failure to correct the issue may result in the closure of the pool.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed the call-back number that was posted to be incorrect. The proper call back number was determined (235-205-5885) and posted. -CDI
Mar 12, 2025 4 demerits · 1 violation
Inspector comments: Main drain covers and equalizer line covers will expire on 5/6/2025. They must be replaced with proper covers and the PDSC form submitted and approved by the Health Department prior to this date. If this is not completed by this date the pool will be closed until it is completed.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed wall mounted depth marker missing from position under deck mounted depth marker at 3 1/2 feet section of pool. This results in 28 feet between next wall mounted depth markers. Distance between depth markers cannot be more than 25 feet measured around the edge of the water. Depth markers must have numbers and fractions that are at least 4 inches in height and be expressed in feet (Ft.).
Intent to Suspend issued, deadline 4/11/2025. Failure to correct the issue will result in the closure of the pool.
Aug 27, 2024 8 demerits · 2 violations
Inspector comments: Observed pool rules sign to read that the pool is open 10am to 10pm. Sign was changed to state that the pool is open 10am to dusk. This pool does not have a night swimming approval from the Health Department and the pool cannot be open to swimming after dusk. This was corrected at the instruction of C. Elmore during the inspection as this sort of signage must reflect that the pool is not open to swimming after sunset without a night swimming approval from the Health Department.
The pool has two Aquastar WAV9WR101 main drains and four Aquastar A8R101 equalizer line covers. These all expire May 2025 and will have to be replaced prior to that expiration with approvable covers proper for the flow rate of the pool system. The covers must be replaced and the PDSC paperwork submitted to the Health Department and approved prior to that expiration. Manufacturers may have changed the flow rates for the covers. Make sure that the flow rates for the covers used are correct for the requirements for the pool.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed wall mounted depth marker missing from position under deck mounted depth marker at 3 1/2 feet section of pool. This results in 28 feet between next wall mounted depth markers. Distance between depth markers cannot be more than 25 feet measured around the edge of the water. Depth markers must have numbers and fractions that are at least 4 inches in height and be expressed in feet (Ft.).
C.D.I. Marker was found and placed on tile.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Gaps are under the fence that are more than 4 inches and some areas of the fence are less than 48 inches high. No permit action taken. Pool built prior to 2010.
Apr 2, 2024 4 demerits · 1 violation
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Gaps are under the fence that are more than 4 inches and some areas of the fence are less than 48 inches high. No permit action taken. Pool built prior to 2010.
Oct 3, 2023 8 demerits · 2 violations
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed wall mounted depth marker missing from position under deck mounted depth marker at 3 1/2 feet section of pool. This results in 28 feet between next wall mounted depth markers. Distance between depth markers cannot be more than 25 feet measured around the edge of the water. Depth markers must have numbers and fractions that are at least 4 inches in height and be expressed in feet (Ft.).
C.D.I. Marker was found and placed on tile.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gaps under the fence greater than 4 inches. Fence built prior to 2010. No permit action taken.
Mar 27, 2023 6 demerits · 2 violations
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gaps under the fence greater than 4 inches. Fence built prior to 2010. No permit action taken.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Post a shower sign visible upon entrance to the pool.
Observed shower sign not posted. Sign was made and posted. C.D.I.
Apr 5, 2022 4 demerits · 1 violation
Inspector comments: Observed flow meter to be at approximately 150GPM after backwash.
Pool has passed inspection. New permit will be available for print on-line at the Health Department website. New permit sticker will be mailed
Change the pool hours sign such that it states the pool is not open before sunrise or after sunset (10AM-DUSK or DAWN-DUSK for example). Pool is not approved for
night swimming.
CPO agreed to email of report.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed pool fence not to current specifications. Gaps are under the fence that are more than 4 inches and some areas of the fence are less than 48 inches high. No permit action taken. Pool built prior to 2010.
Sep 23, 2021 8 demerits · 2 violations
Inspector comments: CONTINUE TO FOLLOW ALL RELEVANT COVID RULES, NO SIGNATURE DUE TO COVID PRECAUTIONS.
CPO AGREED TO EMAIL COPY OF REPORT
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed pool light to have been shifted from the wall socket. Items was repaired during the inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence constructed prior to 2010. Observed fence to have some sections not compliant to current specifications. No Permit Action on these items.
Jan 28, 2021 6 demerits · 2 violations
Inspector comments: “issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
I.T.S. Issued. 30 day deadline to correct I.T.S. items. deadline is 2/27/2021. Pool will be closed until corrections are made if deadline is not met. Contact C. Elmore at 704-507-6814 when corrections are made.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder missing one rubber foot. Replace foot.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence constructed prior to 2010. Observed fence to have some sections not compliant to current specifications. No Permit Action on these items.
Observed 2 gates on the 3-1/2FT. side of the pool to be 47 inches high. Fence gates have to be 48 inches high or higher measured from outside grade. Correct the gates such that they are 48 inches high again. Ensure gate latch remains at least 54 inches high measured from outside grade and ensure the gates still have 2 inches or less clearance under the gates after corrections are made.
I.T.S. Issued.
Sep 30, 2020 6 demerits · 2 violations
Inspector comments: Observed wall mounted depth marker missing from position under deck mounted depth marker at 3 1/2 feet section of pool. This results in 28 feet between next wall mounted depth markers. Distance between depth markers cannot be more than 25 feet measured around the edge of the water. Depth markers must have numbers and fractions that are at least 4 inches in height and be expressed in feet (Ft.). I.T.S. Issued, expires 10/30/2020. Pool will be closed if this item is not corrected by that time.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
POOL IS NOT APPROVED FOR NIGHT SWIMMING. IF NIGHT SWIMMING IS DESIRED, A NIGHT SWIMMING EVALUATION MUST BE PERFORMED. CONTACT C. ELMORE AT 704-507-6814 FOR THIS EVALUATION IF NIGHT SWIMMING IS DESIRED.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Observed wall mounted depth marker missing from position under deck mounted depth marker at 3 1/2 feet section of pool. This results in 28 feet between next wall mounted depth markers. Distance between depth markers cannot be more than 25 feet measured around the edge of the water. Depth markers must have numbers and fractions that are at least 4 inches in height and be expressed in feet (Ft.). I.T.S. Issued, expires 10/30/2020.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder missing the rubber foot bumper. Replace the bumper.
Apr 8, 2020 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED
MAIN DRAINS AND EQ LINE COVERS ARE GOING TO EXPIRE MAY 2020. THEY MUST BE REPLACED AND THE PDSC PAPERWORK TURNED INTO THE HEALTH DEPARTMENT FOR APPROVAL. FAILURE TO DO SO WILL RESULT IN CLOSURE OF THE POOL. THE 8HP COVERS MAY NO LONGER BE AVAILABLE AND A NEW EQ LINE COVER TYPE MAY BE NEEDED. IF SO, COMPLETE REMOVAL OF THE 8HP HARDWARE IS NEEDED TO ALLOW PROPER INSTALLATION OF NEW COVER TYPES.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120 or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE OBTAINED DUE TO SOCIAL DISTANCING REQUIREMENTS.
No violations were recorded for this inspection.
Aug 20, 2019 28 demerits · 8 violations
Inspector comments: Decks chipping in places. Maintain deck with no gaps or offsets > 1/2 inch.
Prior to making any equipment changes, you will need to fill out an In-Field Plan Review application. This can be found at our website, Meckpools.Charmeck.org. Submit this to our office with the newly installed pump information to ensure it works with existing equipment.
Any time electrical work is done a permit is required from Code Enforcement. Ensure that proper permits are obtained from Code Enforcement for the pump replacement.
Immediate suspension issued
6)
In field plan review and updated PDSC form will need to be approved by our office prior to lifting the suspension.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
New Pentair WhisperfloXF pump installed in July 2019. Pump, model XFE-20 has a max flow of 290 gpm. Main drains only capable of 224 gpm. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Immediate suspension item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing endcaps. Corrected by operator.
Same ladder extends > 6 inches from the pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Missing cover for one of the floor returns. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gates with diagonal support wire. .2528(a) Diagonal members on fence and/or gate shall not exceed 1.75 inches. - Intent to suspend item.
Fence < 48" in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Both underwater lights not tightly installed. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Light not functioning in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Pump room used for general storage. Items stored beside the equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms 141.8F. Maintain at 110F or less.
May 1, 2019 12 demerits · 3 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Ladders shall be maintained in good repair. Observed missing end caps on ladder nearest second pool entrance. -2-
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed 8" under fencing near 3rd gate from clubhouse. CDI - Operator backfilled space under fence with more of the existing pebbles. -4-
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed dialing instructions on Kings III phone stating Dial 911 to operate phone. CDI - Operator covered incorrect dialing instruction and new sign ordered for permanent fix. -6-
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HAWTHORNE AT THE GREEN” or State ID 2060530497). Inspection type (routine vs. follow-up) is not published in the county's data.