40demerits

PACES POINTE - ADULT

10501 PACES AVE, Matthews, NC 28105

Year-Round Swimming Pool · NC permit/State ID 2060530505

Latest result40 demerits

Last inspectedOct 6, 2026

Inspections on record16

On record sinceMay 9, 2019

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

May 9, 2019Lower is betterOct 6, 2026

Inspections & violations

Oct 6, 2026 40 demerits · 10 violations

Inspector comments: Immediate suspension issued for water quality. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Other permit items to check on return visit include: records, pool floor clean, replace inlet fitting, 3 FT depth marker at entry and spare pump basket. Spillway tiling cracked, broken, missing. Requires repair for 2027 permit. Motors have been replaced. No placard on pump. Appears correct and have not been changed per operator. Ensure permits were pulled. No night swimming. Pool not heated. Inspection with Ryan Mobley and Alex DeCristo “E” Immediate Suspension status

#2 · Water quality: disinfectant residual provided by −6

Chlorine 0 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm through NSF approved chlorinator. *Immediate suspension item

#5 · Water quality: daily written records of water quality and test kit kept on site −4

No records since August 17 on day of inspection, October 6. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. .2535(11) Provide weekly recordings for cyanuric acid and total alkalinity. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. *permit item

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Inlet fitting missing. Tiling missing/broken in disrepair in spillways from fountain into pool. This has been noted on several inspections in the past and now warrants permit action. Must be corrected for 2027 permit. Debris on pool floor. .2537b(8) Damaged face plates or fittings shall be repaired or replaced. .2537(14) Keep pool surface and pool floor free of debris. *permit item

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

2 of 4 weirs missing. .2518(k) Replace missing weirs. *permit item

#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4

One depth marker at step entry peeling off, in disrepair. .2523(c) Depth markers shall be 4 inches in height and of a contrasting color with the background, clearly visible. *permit item

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Gate not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. Operator corrected to self-close, self-latch. Corrected.

#22 · Premises: emergency telephone provided −6

Callback number at phone illegible, faded off. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator posted and corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

No spare bump basket. .2518(e) Provide a spare basket for pump. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Storage around equipment in pump room. Chemicals in equipment room. Leak in pump room, water on floor. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2533(d) Pump room floor shall be kept dry and free of standing water. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Original construction. Pool built 1988.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

Restrooms missing soap and paper towels. .2526(j) Provide soap and soap dispenser, no glass, at each sink. Provide hand drying. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Apr 16, 2026 20 demerits · 5 violations

Inspector comments: Inspection completed with Jaxon Goldenberg-Sheets present. Intent to suspend permit issued for trip hazards in deck. Repair within 30 days or permit may be suspended. Note- observed greenish tent to water. This coloration did not affect clarity as drains were still clearly visible. Ensure water is clear without discoloration. EHS will verify in 30 days.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Maintain pool in good repair. Observed fountain connected to pool with missing tiles and damage in several areas. Repair.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

Observed 1 damaged overflow grate.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Observed 2 areas of fencing where bottom horizontal is corroded and detached from next set of fencing.

#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4

.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed several areas of pool deck where trip hazards are occurring due to deterioration of pool deck. Repair. Intent to suspend permit issued. E. Freese showed PIC Jaxon Goldenberg-Sheets these areas in person.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

.2518(g) Keep flow meter operational. Observed flow meter non operational. CDI- repaired.

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Oct 8, 2025 28 demerits · 7 violations

Inspector comments: Inspection completed with Ryan Mobley present. Intent to suspend permit issued for items listed below. 1. Underwater light not secured to wall. 2. 2 gates not self-closing and/or self-latching. 3. Loose no diving marker.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Observed missing/damaged decorative tiles at fountain overflows. Repair.

#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4

Observed one damaged/loose no diving marker. Replace/repair within 30 days. Intent to suspend permit issued.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed underwater pool light not securely attached to wall. Repair within 30 days. Intent to suspend permit issued.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed two rope not connected to ring buoy. CDI- rope reattached.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Observed 2 areas of fencing where bottom horizontal is corroded and detached from next set of fencing. Repair/replace. .2537(b) All gates and doors shall be self-closing, self-latching. Observed 2 gates not self-closing and/or self-latching. Intent to suspend permit issued. Correct within 30 days.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

.2518(g) Keep flow meter operational. Observed flow meter non operational.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

.2526(l) Provide toilet paper and dispensers in restrooms. Observed mens restroom with no toilet paper in one stall.

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Apr 16, 2025 24 demerits · 5 violations

Inspector comments: Inspection completed with Ryan Mobley present.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

.2537(14) Keep pool surface and pool floor free of debris. Observed debris on bottom of fountain connected to pool. Observed missing decorative tiles in fountain area that is connected to pool. Repair/replace.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

.2518(k) Replace missing or damaged skimmer basket. Observed 3 damaged skimmer baskets. Replace.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Observed ring buoy beckets beginning to fray/deteriorate. The buoy still had structural integrity. Replace within 30 days.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Observed 2 areas of fencing where bottom horizontal is corroded and detached from next set of fencing. Repair/replace.

#22 · Premises: emergency telephone provided −6

.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed phone callback number not posted. CDI- phone number posted.

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Oct 9, 2024 24 demerits · 5 violations

Inspector comments: Inspection completed with Ryan Mobley present. Intent to suspend permit issued for not maintaining records adequately. Ensure total alkalinity and cyanuric acid levels are recorded at least once weekly. Observed no record keeping for October, 2024. Correct within 30 days or pool permit may be suspended.

#2 · Water quality: disinfectant residual provided by −6

.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.0ppm. CDI- adjusted to 4.0ppm by end of inspection through use of automatic feeder system.

#3 · Water quality: pool water pH −6

.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 6.8. CDI- adjusted to 7.4 by end of inspection.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no total alkalinity or cyanuric acid levels being recorded for September, 2024. Observed no records kept for October, 2024. Intent to suspend permit issued.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

Observed damaged/ missing decorative tiles around upper fountain area.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 1 missing floor return.

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Apr 16, 2024 26 demerits · 6 violations

Inspector comments: Inspection completed with Ryan Mobley present. Immediate suspension issued for low pool pH. Maintain between 7.2 and 7.8. Contact Eli Freese at 704.621.2298 once corrected to verify and reopen pool. Observed ground/bonding wire not secured to pump. CDI- reattached.

#3 · Water quality: pool water pH −6

.2535(1) Maintain pH at 7.2 to 7.8. Observed pool pH at 6.8. Immediate suspension issued.

#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4

.2537(14) Keep pool surface and pool floor free of debris. Observed debris accumulation on pool floor. Observed tile backsplash around fountain deteriorating/missing. Repair.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed ladder with missing rubber end caps.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 1 missing floor return.

#22 · Premises: emergency telephone provided −6

.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed emergency phone number posted not correct number. CDI- correct phone number posted.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

.2518(g) Keep flow meter operational. Observed flow meter not operational.

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Oct 17, 2023 24 demerits · 6 violations

Inspector comments: Inspection completed with Ryan Mobley present. Intent to suspend issued for record keeping on weekends and expired test kit with contaminated reagents. Correct within 30 days or the permit may be suspended.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Observed chemical reagents expired. Intent to suspend issued. DPD reagent #2 was dark purple color. Color is normally clear.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed leaf litter in skimmers. CDI- cleaned.

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed one missing floor water return. Replace.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope at 52 feet. CDI- adjusted.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate not self-latching. CDI- repaired.

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on pool floor. Appears to be leaks coming from pumps.

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Apr 11, 2023 12 demerits · 2 violations

Inspector comments: Inspection completed with Ryan Mobley present. Permit suspended for the following items: 1. Emergency phone cannot transfer call to 911 operator. 2. Ring buoy in poor repair. NOTE: Observed drain covers and equalizer line coverings replaced. No PDSC paperwork has been submitted and approved by the Health Department. Ensure paperwork is submitted and approved in addition to above items prior to reopening pool. Contact Eli Freese at 704.621.2298 once above items are in compliance to verify and reopen pool.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Observed ring buoy beckets in poor repair. Permit suspended.

#22 · Premises: emergency telephone provided −6

.2530(f) Emergency phone shall remain operable. Observed emergency phone unable to dial to 911. Ensure emergency phone is capable of dialing or connecting to 911 when using an intermediate party. Permit suspended.

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Aug 24, 2022 14 demerits · details not yet loaded