24demerits

PROVIDENCE ROW

5350 PINEHURST PARK DR, Charlotte, NC 28211

Year-Round Swimming Pool · NC permit/State ID 2060530513

Latest result24 demerits

Last inspectedOct 8, 2026

Inspections on record16

On record sinceApr 26, 2019

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

Apr 26, 2019Lower is betterOct 8, 2026

Inspections & violations

Oct 8, 2026 24 demerits · 7 violations

Inspector comments: Issued 30 day Intent to Suspend (ITS) for gate, replace flitting on sunshelf, provide spare pump baskets, keep flow meter operational. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. Night Swimming needs verification sent before dawn, after dusk or onsite visit for re-certification. Expired 5/9/2026. Must verify lighting is sufficient to see bather entrances, pool water, floor, main drains, emergency equipment and deck clearance. Pool not heated. Work has been done in pump room. Electrical permits have not been passed/been approved. Ensure electrical permits are passed and any required paperwork is submitted for approval. Permit will not be issued 2027 permitting season without approved permits. Advised keeping pool voluntarily closed until all issues addressed. “W” ITS status *Note: Unable to accurately identify PDSC information due to lack of correct labeling/unapproved electrical changes in pump room and operators unaware of changes. Note in file indicated in field plan review was needed for changes and one staff member indicated a motor change recently. Possible pump changes. Took photos and will follow up with pool seniors, supervisors and property management. There does not appear to be imminent hazard or suction issue. Appears to be written documentation missing/incorrect and changes made without approval on electrical and labeling side.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed ladder with missing step. Replace. .2521 Install per manufacturers instruction

#12 · Pool maintenance: inlets and other fittings in place and in good repair −4

One bubbler fitting missing on sunshelf. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. *permit item

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

Front gate not latching and stuck on concrete when opened fully. .2537(b) All gates and doors shall be self-closing, self-latching. *permit item

#22 · Premises: emergency telephone provided −6

Phone number missing on pool phone information. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator added number and corrected.

#24 · Equipment room: approved pump, filter, and flow meter operating properly −4

Flow meter not operational. No spare pump basket. .2518(g) A flow meter, reading in gallons per minute shall be installed per manufacturer instructions. .2518(e) Provide a spare basket for pump. *permit item

#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2

Items within 3 foot of equipment. Dry bag of chemicals on floor in chemical storage. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(4) Provide provisions for dry storage in waterproof containers or above the floor on shelves, pallets or dollies.

#26 · Equipment room: valves and pipes identified by color codes or labels −2

Pipes not clearly labeled. .2518(d) Piping and valves shall be labeled with color codes with a legend or labels.

View this inspection on the county portal ›

Apr 13, 2026 10 demerits · 3 violations

Inspector comments: Inspection completed with NaQuan Brown present. Note- emergency phone number posted but difficult to read. CDI- new sign posted with legible numbers.

#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2

Observed ladder with missing step. Replace.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed no throw rope connected to buoy. CDI- rope added at 50 feet in length.

#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2

.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed no soap in men’s and women’s restrooms.

View this inspection on the county portal ›

Sep 18, 2025 10 demerits · 2 violations

Inspector comments: Inspection completed with Na’Quan Brown.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

.2518(k) Replace missing weirs. Observed 2 missing weirs. Replace.

#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6

Observed beckets on buoy in poor repair. CDI- buoy replaced.

View this inspection on the county portal ›

Mar 27, 2025 20 demerits · 4 violations

Inspector comments: Inspection completed with Nick Jeffries in maintenance present. Intent to suspend permit issued for inadequate record keeping. Correct within 30 days or permit may be suspended.

#3 · Water quality: pool water pH −6

.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 7.0. CDI- adjusted to 7.2.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no record keeping of main drain safety checks being recorded daily. Intent to suspend permit issued.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

.2518(k) Replace missing weirs. Observed 2 of 6 weirs missing. Observed 1 floor return missing on sun shelf. Replace.

#22 · Premises: emergency telephone provided −6

.2530(f) Emergency phone shall remain operable. Observed phone non operational. CDI- repaired and working properly by end of inspection.

View this inspection on the county portal ›

Oct 15, 2024 14 demerits · 3 violations

Inspector comments: Inspection completed with Nick Teal present. Permit suspended for non operational emergency phone. Contact Eli Freese at 704.621.2298 once corrected to verify and reopen pool.

#5 · Water quality: daily written records of water quality and test kit kept on site −4

.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed daily main drain checks not being recorded for October, 2024.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

Observed debris accumulation on inside rim of skimmers.

#22 · Premises: emergency telephone provided −6

.2530(f) Emergency phone shall remain operable. Observed phone non operational. Permit suspended.

View this inspection on the county portal ›

Mar 13, 2024 8 demerits · 2 violations

Inspector comments: Inspection completed with Franklin Moffitt present.

#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4

.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed debris in skimmers. CDI- cleaned.

#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4

.2537(b) All gates and doors shall be self-closing, self-latching. Observed one gate next to pump room not self-closing fully. CDI- repaired.

View this inspection on the county portal ›

Dec 7, 2023 0 demerits · 0 violations

Inspector comments: Inspection completed with Franklin Moffitt present. No violations noted during inspection. Observed chlorine in excess of 10.0ppm. Recommended lowering chlorine.

No violations were recorded for this inspection.

View this inspection on the county portal ›

Apr 4, 2023 2 demerits · 1 violation

Inspector comments: Inspection completed with Frankie Moffitt and Devin Smith present.

#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2

.2526(h) Shower(s) shall be provided. Observed shower non-operational.

View this inspection on the county portal ›

Aug 9, 2022 14 demerits · details not yet loaded