8demerits
ATLANTIC MOUNTAIN ISLAND THE
10410 COOKS WAY DR, Charlotte, NC 28216
Year-Round Swimming Pool · NC permit/State ID 2060530536
Latest result8 demerits
Last inspectedSep 29, 2026
Inspections on record15
On record sinceJan 23, 2020
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jan 23, 2020Lower is betterSep 29, 2026
Inspections & violations
Sep 29, 2026 8 demerits · 2 violations
Inspector comments: Inspection conducted with Juan Mercado-Figuereo.
All items corrected during the inspection.
Insopectors Info: Kurtis Nelson (980) 378-7896
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers with accumulated debris. Cleaned during inspection
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep the flow meter operational. Flow meter was not operational. Flow meter repaired and operational during the inspection.
Feb 27, 2026 26 demerits · 6 violations
Inspector comments: Inspection conducted with CPO Melvin.
All six point items corrected during the inspection.
ITS issued for maintaining records. Must do daily main drain checks.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
.2535(2) Main drains must be clearly visible from the pool deck. The main drains were observed covered by leaves.
Main drains cleared of obstructions during the inspection by CPO. CDI
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Daily drain checks not consistently performed for month of February. Must check daily. ITS issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers with accumulated debris. Cleaned during inspection
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Around skimmer caps and areas along deck are cracking and in poor repair. Shown to CPO during Inspection.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Kings III could not transfer to local 911.
Was fixed and can transfer to local 911 during the inspection. CDI
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of dry chemicals on the floor of the chemical storage room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Aug 18, 2025 22 demerits · 6 violations
Inspector comments: Inspection conducted with CPO Melvin Steele.
Some depth markers on pool deck cracked. Maintain in good condition.
Static on Kings III phone. Kings III had difficulty transferring me to local 911. Recommend having Kings III check the equipment.
Emergency phone address posted also includes suite 1430. 911 and Kings III do not have that address. Ensure the correct address is posted on the emergency phone sign.
Intent to suspend issued
12)
17)
18)
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Eyeball fitting missing for autofill line. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope for ring buoy 42 feet long. .2530(a) Provide USCG approved ring buoy with 45 foot long throw rope. - Corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool. Not enough space for lounge chairs between clubhouse and pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
#18 · Premises: lifeguards present or warning signs posted −4
Safety signage missing the word “WARNING” or is in less than 4” lettering. .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. - Intent to suspend item.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Top of the shower missing. .2526(h) Shower(s) shall be provided.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
May 7, 2025 0 demerits · 0 violations
Inspector comments: Conducted inspection with CPO Melvin. All items in compliance. Pool remains in good standing and on A status.
No violations were recorded for this inspection.
Oct 7, 2024 18 demerits · 3 violations
Inspector comments: Performed inspection with CPO Melvin. Immediate suspension issued for low chlorine and pH. Call EHS Devon when corrected and ready to re open. 7049981122
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine at 0ppm. Immediate suspension item
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. PH measured at 6.8. Immediate suspension item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. EHS observed rope length at 50’ and tangled in spindle. Operator untangled and corrected to 45’. No permit action
May 13, 2024 14 demerits · 3 violations
Inspector comments: Conducted inspection with CPO Melvin. Immediate suspension issued for not being able to call emergency phone. Call Devon when corrected and ready to reopen 7049981122.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. EHS observed rope length at 35’. Operator corrected to 45’. No permit action
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable and be able to accept incoming calls. Unable to call Kings III call box. Number routes to voicemail at front office. Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of dry chemicals on the floor of the chemical storage room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Jul 31, 2023 34 demerits · 7 violations
Inspector comments: Inspection conducted with operator, Melvin. Immediate suspension of the permit issued due to chlorine less than 1.0, inaccessible ring buoy, and emergency phone system not operating properly. Pool closed with gates locked and signs posted during inspection. Once items are corrected, call Hope McIntosh at 980-229-7549 for a re-inspeciton. Pool may not re-open until permit suspension is lifted.
Once the above items are corrected, a 30 day intent to suspend the permit may be issued if the following items remain non-compliant:
Fence repair
Missing spare pump basket
Night swimming is not permitted.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine at 0.2ppm
*immediate suspension item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing or damaged skimmer basket. Damaged skimmer basket on 3.5ft end of pool. Replaced during inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment should be conveniently located. Ring buoy rope rolled and tied such that it is not immediately accessible in the event of an emergency. Rope must be untied so that buoy is usable.
*Immediate suspension item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528 (a) - damaged fencing in corner such that entire panel is detached from post. Repair
*permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Area of damaged concrete on far side of pool near coping with offset approaching 1/2” present. Repair prior to permitting for 2024 season.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Kings III cellular emergency system not operating properly. EHS attempted to use system 4 times before it connected. Kings III operator noted there may be a poor signal and that location must call and request service to remedy. Box speaker is not clear and fades in and out such that significant portions of conversation with 911 operator unclear. Box not programmed to receive call back.
*Immediate suspension item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. Missing spare pump basket.
*permit item
Feb 24, 2023 10 demerits · 3 violations
Inspector comments: Inspection conducted with operator, Melvin Steele. Intent to suspend issued due to inadequate/missing records. EHS will return within 30 days to evaluate record keeping. If records remain non-compliant, permit may be suspended. Contact Hope McIntosh at 980-229-7549 with questions.
Night swimming not approved. New signage has been posted indicating pool closes at 8 pm. Update wording to indicate pool closes at dusk or seek approval for night swimming.
Note: Name change from Preserve at Mountain Island Lake to The Atlantic at Mountain Island
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. No records have been documented since October 2022. Maintain daily records as required.
Intent to suspend item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers with accumulated debris. Cleaned during inspection
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower not working. Operator noted shower turned off due to leak
Aug 17, 2022 16 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Franklin Rodriguez.
Immediate suspension issued
15)
Contact Will Harrison (704-507-6824) for re-inspection when issues have been corrected.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Heavy algae growth on pool floor and walls. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing three weirs. .2518(k) Provide functional weirs. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy and throw rope not provided. .2530(a) Provide USCG approved ring buoy with 45 foot long throw rope. - Immediate suspension item.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower not functioning. .2526(h) Shower(s) shall be provided.
Mar 24, 2022 14 demerits · 3 violations
Inspector comments: Inspection conducted with maintenance staff.
Intent to suspend issued
16)
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one of seven weirs. .2518(k) Replace missing weirs.
Some leaves in a few of the skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope for ring buoy 43 feet long. .2530(a) Provide USCG approved ring buoy with 45 foot long throw rope. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not self-closing. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
Aug 10, 2021 26 demerits · details not yet loaded
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Jun 8, 2021 2 demerits · details not yet loaded
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Jun 2, 2021 12 demerits · details not yet loaded
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Aug 10, 2020 4 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Jan 23, 2020 4 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ATLANTIC MOUNTAIN ISLAND THE” or State ID 2060530536). Inspection type (routine vs. follow-up) is not published in the county's data.