18demerits
MALLARD GLEN APARTMENTS
2002 LAYSAN TEAL LN, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530562
Latest result18 demerits
Last inspectedOct 27, 2026
Inspections on record15
On record sinceJun 12, 2020
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 12, 2020Lower is betterOct 27, 2026
Inspections & violations
Oct 27, 2026 18 demerits · 6 violations
Inspector comments: Inspection conducted by Eric Oakley with Will Harrison observing. CPO Adolfo Nunez is the new CPO for the pool. Updated CPO information in our system.
- The paint to the contrasting color band on the edge of the stairs was observed to be fading and in need of repainting. Contrasting band still clearly visible at the time of the inspection but may lead to issues in the future.
- The equalizer cover adjacent the pool stairs was observed to have a gap between the cover and the pool wall due to improper/poor plastering. Facility must fill the gap.
- Pool records were observed being filled out upon the EHS arrival, suggesting the facility is not taking chemical readings and just filling out the log. TO be followed up on during 30 day flow meter follow up.
- 30 day ITS was issued for the flow meter being non-operational.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. - Observed the pool pH to be at 8.0 at the start of the inspection.
CDI - pH corrected to 7.6 by the end of the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521(b) Ladders shall have slip-resistant tread. - Observed one ladder to be missing the slip resistant tread on the middle step. Replacement step was noted in the pump room but has not been installed yet.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep the flow meter operational. - Observed the flow meter to not be working at the time of the inspection. 30 day ITS to be issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(e) Provide continuous forced ventilation or cross ventilation in pump room; .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. - Observed the ceiling ventilation fans to not be working in both the pump room and the chemical room at the time of the inspection.
.2533(d) Pump room floor shall be kept dry and free of standing water. - Observed one valve to the pool filter to be leaking causing the pump room floor to be wet at the time of the inspection.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes with a legend or labels. - Observed the pipes in the pump room to be mislabeled with multiple pipes being labeled for the main drain.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
.2512 (b) Water introduced into the pool, either directly or by the circulation system, shall be supplied through an air gap or vacuum breaker (ASSE 1020 or 1013). - Observed both of the hose bibs on the deck to not be provided with vacuum breakers.
May 6, 2026 2 demerits · 1 violation
Inspector comments: Inspection conducted with CPO Hector Villanueva.
Pool pump motor replaced. Electrical permit COM-ELC-26-002741 passed inspection 4-23-2026.
Pool plaster wearing thin in places on pool floor. Maintain in good condition. If plaster worsens will need to replaster the pool.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing non-slip tread. .2521 Install ladders per manufacturer instructions.
Nov 5, 2025 20 demerits · 6 violations
Inspector comments: Inspection conducted with inspector Isaac Cathey, CPO Seth Pardon, and CPO Hector Villanueva.
Door chime for door to office not very loud. Recommend checking the battery and replacing if needed.
#3 · Water quality: pool water pH −6
PH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer basket cracked. .2518(k) Replace missing or damaged skimmer basket. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing an endcap. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence with gaps > 4” through fence in places. .2528(a) Provide no openings in fence and/or gate greater than 4"x4".
Pre-2010 fence with footholds < 30”. .2528(b) Maintain fence with no footholds < 30” (post-May 2010).
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak at pump. .2533(d) Pump room floor shall be kept dry and free of standing water.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Main drain and vacuum line piping appear to be mislabeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
Apr 1, 2025 12 demerits · 4 violations
Inspector comments: Inspection conducted with inspector Daniel Squirewell and CPO Hector Villanueva.
Inspection led by Daniel Squirewell.
New Aquastar 914xxx main drains installed. Not able to see screws from pool deck. Ensure screws installed per manufacturer’s instructions.
Some reagents expired or expire this summer. Replace expired reagents.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing an endcap. .2521 Install ladders per manufacturer instructions.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Eyeball fitting at pool steps missing. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence with gaps > 4” through fence in places. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Corrected.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
Oct 1, 2024 14 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Hector Villanueva.
Main drains and equalizer line covers expire 5/6/2025 and 5/19/2025. Replace with new ANSI/APSP/ICC-16 approved drain covers and provide updated Pool Drain Suction Compliance form to our office for approval prior to drain cover expiration. Also have the option to abandon equalizer lines per state guidelines.
Intent to suspend issued
16)
24)
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir stuck. .2518(k) Provide functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders missing endcaps. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to restrooms does not latch. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed 2” flow meter installed on 3” return line. .2518(g) Install flow meter on return line per manufacturer instructions. - Intent to suspend item.
Jan 31, 2024 40 demerits · 9 violations
Inspector comments: Inspection conducted with inspector Anglecia Askew. Inspection signed for by office staff.
Main drains turned off in the pump room. Ensure main drains are functional to provide proper pool circulation and turnover.
Vacuum line plugged in the pool, but on in the pump room. Ensure vacuum line is turned off when done vacuuming.
Immediate suspension issued
2)
3)
15)
22)
Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Water smells like bleach, bleached out test kit. G.S. 130A-2(3) Chlorine bleached out test kit. Imminent Hazard to public. Lower to measurable level. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Chlorine consistently 3ppm for last few months, Cyanuric acid consistently 30ppm last few months. Ensure chemicals are tested with a test kit. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
Cyanuric acid tested at well over 100 ppm today. .2535 (4) Lower and maintain cyanuric acid at or below 100 ppm. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Most skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
One weir installed backwards. .2518(k) Provide functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing bottom step and endcaps. One ladder missing non-slip tread. .2521 Install ladders per manufacturer instructions.
One ladder extends > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 53.5 ft long. .2530(a) Provide 50 foot throw rope at least 1/4” in diameter for US Coast Guard approved ring buoy. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence with gaps > 4” through fence in places. .2528(a) Provide no openings in fence and/or gate greater than 4"x4".
#22 · Premises: emergency telephone provided −6
Phone number posted does not match what 911 has. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak at filter multiport. .2533(d) Pump room floor shall be kept dry and free of standing water.
Aug 1, 2023 20 demerits · 5 violations
Inspector comments: Inspection conducted with CPO Hector Villanueva.
Ladders missing endcaps. Observed walls by ladders damaged. Recommend patching the walls, maintain endcaps in place on ladders.
Section of deck by fire pit damaged. Recommend patching.
Immediate suspension issued
2)
Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
0.3 ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 4 weirs missing. .2518(k) Provide functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders missing endcaps. .2521 Install ladders per manufacturer instructions.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs moved beside the pool to paint the pergola. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator full of chlorine, operator turned all the way up, but not adding any chlorine to the pool. .2535(6) Provide NSF approved chlorinator installed per manufacturer instructions. - Intent to suspend item.
Mar 29, 2023 16 demerits · 4 violations
Inspector comments: Inspection conducted with Michael Wells.
Vacuum left on in the pump room. Turn vacuum off when done vacuuming the pool.
Ring buoy worn. Recommend replacing with new US Coast Guard approved ring buoy.
Intent to suspend issued
5)
7)
16)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No weekend records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Missing one wall tile .2537(14) Maintain pool walls in good condition. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Most skimmer baskets full. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Main door to clubhouse not self-latching, alarm not functioning. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. - Intent to suspend item.
Dec 12, 2022 20 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Apr 11, 2022 4 demerits · details not yet loaded
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Aug 12, 2021 20 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
May 26, 2021 4 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Apr 22, 2021 32 demerits · details not yet loaded
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Aug 12, 2020 40 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Jun 12, 2020 14 demerits · details not yet loaded
Violation details for this inspection are not yet loaded on this site. We're still importing older records — check the official county portal for the full report.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MALLARD GLEN APARTMENTS” or State ID 2060530562). Inspection type (routine vs. follow-up) is not published in the county's data.