18demerits
ARWEN VISTA
11505 MASTERTON RD, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530606
Latest result18 demerits
Last inspectedSep 9, 2026
Inspections on record16
On record sinceMay 12, 2021
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 12, 2021Lower is betterSep 9, 2026
Inspections & violations
Sep 9, 2026 18 demerits · 4 violations
Inspector comments: POOL IS NOT APPROVED FOR NIGHT SWIMMING. SIGNS GIVE THE CLOSING TIME OF THE POOL AS 9PM OR 10PM DEPENDING ON THE SIGN. THE POOL CANNOT BE OPEN FOR SWIMMING AFTER SUNSET OR BEFORE SUNRISE. CHANGE THE SIGNS TO REFLECT THIS, FOR EXAMPLE THEY COULD READ “POOL OPEN FOR SWIMMING FROM DAWN TO DUSK” OR “POOL OPEN FOR SWIMMING FROM SUNRISE TO SUNSET”.
MAIN DRAIN COVERS EXPIRE 3/19/2028
OBSERVED DOORS TO THE PUMP ROOM AND THE CHEMICAL STORAGE ROOM TO BE UNLOCKED UPON ARRIVAL. ENSURE THAT THESE DOORS ARE KEPT LOCKED AND SECURED FROM UNAUTHORIZED ENTRY.
PERMIT RESTRICTION - FLOW METER MUST REMAIN OPERABLE TO MEET MINIMUM TURNOVER OF 193 GPM.NOTE - GATE AT PARKING LOT OPENS INTO POOL DUE TO ELEVATION OF SIDEWALK.
#3 · Water quality: pool water pH −6
pH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed some damage to the interior of the pool on the pool floor. It is not bad enough to required Permit Action from the Health Department at this time, but keep the pool interior in good repair.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(a) Depth of the water shall be marked at or above the water surface on the vertical wall of the pool and on the edge of the deck next to the swimming pool.
.2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool.
.2523(c) Depth markers numbers shall be 4 inches in height and of a contrasting color with the background, clearly visible.
.2523(c) Depth markers shall include the word "feet" or symbol "ft".
Observed 1 missing depth markers tile on the pool wall under one of the “5 FT” deck markers. This results in the distance between the two closest wall markers being approximately 31 feet. This must be corrected. Replace the depth marker that is missing from the pool wall. Intent to Suspend is issued. Deadline is 10/9/2026. Failure to correct the issue may result in the closure of the pool until it is corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pool fence was built prior to 2010 and is not built to the current pool specifications. No Permit Action Taken.
Apr 27, 2026 20 demerits · 5 violations
Inspector comments: Inspection conducted with CPO Jose LaMarche.
Some depth and no diving marker on pool deck cracked. Maintain in good condition.
Contrasting color bands recently repainted. Patches of chipping paint on pool floor. If it deteriorates further will need to repaint or replaster the pool.
Permit condition that flow meter read at least 193 GPM. Ensure pump basket and filters are regularly cleaned. This is a recurring issue.
Intent to suspend issued
5)
16)
#3 · Water quality: pool water pH −6
pH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since 4-23-2026. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Two back gates with gaps > 2” under the gates. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter reading 138 GPM. Permit condition that pool have a working flow meter reading at least 193 GPM. .2518(g) Install properly functioning flow meter on return line per manufacturer instructions. - Corrected. Flow meter read 215 GPM after a backwash and cleaning pump basket.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in women’s restroom does not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Toilet paper not on toilet paper holders in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms. - corrected.
Out of toilet paper in one of the stalls in the men’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms. - corrected.
Jul 9, 2025 26 demerits · 7 violations
Inspector comments: Inspection conducted with CPO Jose LaMarche.
Some deck and no diving marker on pool deck cracked. Maintain in good condition.
Some paint on contrasting color bands and pool floor chipping. Maintain in good condition.
Permit condition that flow meter read at least 193 GPM. Ensure pump basket and filters are regularly cleaned.
Intent to suspend issued
7)
16)
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Wall tile missing. .2537 Maintain pool walls in good condition. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. .2518(k) Replace missing weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Two ladders loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Kings III emergency phone not transmitting pool address to local 911. .2530(f) Emergency phone shall remain operable. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter reading 150 GPM. Permit condition that pool have a working flow meter reading at least 193 GPM. .2518(g) Install properly functioning flow meter on return line per manufacturer instructions. - Corrected. Flow meter read 210 GPM after a backwash and cleaning pump basket.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in women’s restroom does not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Out of toilet paper in three stalls in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Out of toilet paper in one of the stalls in the men’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Feb 6, 2025 42 demerits · 11 violations
Inspector comments: Inspection conducted with CPO Jose Lamarche.
Door to restroom/gym area locked. This is an emergency egress door, must remain unlocked when building is occupied.
Immediate suspension issued
2)
7)
22)
24)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since November. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some leaves on pool surface. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
Some wall tiles cracked or broken in half, sharp edges exposed. .2537 Maintain pool wall and floor in good condition. - Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves and debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
Water level below the skimmers. .2518(k) Water level shall be maintained to assure skimmers are operable. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some ladders loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
Gate to playground broken. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone not operable. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
Old spa area where emergency phone is located is not visible due to privacy curtains. .2530(f) Emergency phone shall be accessible to all pool users. - Corrected.
Signage indicating location of the emergency heavily faded, not readable from most of the pool deck. .2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. - Immediate suspension item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic feeder not functioning. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. Permit condition that pool have a working flow meter reading at least 193 GPM. .2518(g) Install properly functioning flow meter on return line per manufacturer instructions. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Urinal divider removed from the wall in the men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Aug 7, 2024 28 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Jose Lamarche.
Permit condition for flow meter capable of measuring within +/- 10% accuracy be installed and that it read at least 193 GPM for minimum turnover. Was reading 185 GPM. After a backwash and cleaning pump basket increased to 218 GPM.
Intent to suspend issued
5)
7)
16)
#2 · Water quality: disinfectant residual provided by −6
0.4ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 1.5 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent total alkalinity or cyanuric acid checks. No records since July 26th. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. Algae and debris on pool walls. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
One skimmer basket missing. .2518(k) Replace missing or damaged skimmer basket. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some ladders loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Corrected.
One back gate missing latching mechanism, standing open, other back gate push to exit button not functioning. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
Gaps > 2” under the fence in places. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. Tied to light switch. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. - Corrected.
Pump room fan not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Chemical storage room used for general storage, difficult to access chemicals. Only store pool chemicals in chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in women’s restroom does not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Out of toilet paper in three stalls in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Urinal divider by door missing in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
May 24, 2024 28 demerits · 8 violations
Inspector comments: Inspection conducted with Dave Fitzer.
Pool pump and VFD replaced. Verified electrical permit E4505970 passed inspection 10-26-2023.
Contrasting color bands have been repainted.
Flow meter reads more than pump and filters are capable of. Permit condition for flow meter capable of measuring within +/- 10% accuracy be installed and that it read at least 193 GPM for minimum turnover. Will need to replace with a new flow meter that is accurate. Measured 25” before and 19” of straight 4” piping after flow meter.
Have been issues with privacy curtains or benches blocking access to emergency phone. Will need a permanent solution to allow users direct access to the phone.
All intent to suspend items must be corrected before permit expires on 5-31-2024.
Immediate suspension issued
22)
There is a $100 re-inspection fee that will need to be paid by calling our office (980) 314-1620 and paying with a credit card prior to scheduling a re-inspection.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. .2518(k) Install functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some ladders loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone not operable. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
Old spa area where emergency phone is located is not visible due to privacy curtains. .2530(f) Emergency phone shall be accessible to all pool users. - Corrected.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic feeder continues to feed chemicals when the pump is off. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter reads 350 GPM. Max flow of pump is 300 GPM, Max flow allowed by filters is 282 GPM. .2518(g) Install flow meter on return line per manufacturer instructions such that flow meter is accurate to within +/- 10% of true flow. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Out of toilet paper in one stall in women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Urinal divider by door missing in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Sep 13, 2023 50 demerits · 12 violations
Inspector comments: Inspection conducted. Went over some of the findings with CPO Joshua Glisson, and manager Brooke Swiney.
Ensure that electrical permit and passing inspection are obtained from Code Enforcement for newly installed pump and variable frequency drive.
No flow on flow meter, 0 PSI on filters pressure gauges, very little flow in one of six skimmers, other 5 with no noticeable flow. Ensure pump and VFD are properly sized and operating to achieve minimum turnover of 193 GPM.
Observed outlet hanging out of the wall near emergency phone with exposed wiring. Ensure outlet is properly reinstalled by a licensed electrician.
Contrasting color bands on steps and benches peeling. Prior to 2024 permit being issued will need to repaint at least 2” wide contrasting color bands at leading edge of step and bench edge.
Immediate suspension issued
2)
3)
22)
24)
Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH < 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since pool pump went down in June. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. Algae and debris on pool walls and leaves floating on pool surface. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. .2518(k) Install functional weirs.
One skimmer lid missing. .2518(k) Replace missing skimmer lid. - Intent to suspend item.
Only one of six skimmers working, rest had no suction. .2518(k) The flow-through rate through any one skimmer shall be between 20 GPM and the maximum flow rated under NSF 50. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some ladders loose. .2521 Install ladders per manufacturer instructions.
Ladder missing endcap. .2521 Install ladders per manufacturer instructions.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Floor return by main drain broken. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
Back gate missing latching mechanism, standing open. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Not able to see emergency phone from most of the pool deck. Signage on pillar by pool rules sign has been removed. .2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. - Immediate suspension item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automatic feeder unplugged. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter either stuck or flow not enough to register on flow meter. .2518(g) Install flow meter on return line per manufacturer instructions such that flow meter is accurate to within +/- 10% of true flow. Condition of the permit that flow meter must be operable and read at least 193 GPM. - Immediate suspension item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Some stalls in restrooms with broken toilet paper dispensers or are out of toilet paper. .2526(l) Provide toilet paper and dispensers in restrooms.
No soap in men’s restrooms. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Jun 8, 2023 24 demerits · 6 violations
Inspector comments: Inspection conducted with CPO Joshua Glisson.
Test kit expires 7/23. Provide new test kit or new chemicals prior to test kit expiration.
Contrasting color bands peeling in places. Maintain contrasting color bands at least 2” wide at leading edge of steps and benches.
Permit condition is that the pump must operate at least 193 GPM to achieve 6 hour turnover.
Permit issued
No Night Swimming
Paper permit will be available on our website https://health.mecknc.gov/envhealth/pools in 3-5 business days for your records.
#3 · Water quality: pool water pH −6
pH < 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some ladders loose. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily knotted. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter reads 330 GPM. Max flow of pump is 300 GPM, Max flow allowed by filters is 282 GPM. .2518(g) Install flow meter on return line per manufacturer instructions such that flow meter is accurate to within +/- 10% of true flow. - Will follow up on next inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Some stalls in men’s and women’s restroom with broken toilet paper dispensers or are out of toilet paper. .2526(l) Provide toilet paper and dispensers in restrooms.
May 24, 2023 36 demerits · 9 violations
Inspector comments: Inspection conducted with CPO Joshua Glisson.
Updated CPO information in our database.
Test kit expires 7/23. Provide new test kit or new chemicals prior to test kit expiration.
Contrasting color bands peeling in places. Maintain contrasting color bands at least 2” wide at leading edge of steps and benches.
Permit condition is that the pump must operate at least 193 GPM to achieve 6 hour turnover. Flow meter must remain operable.
Pre-permit inspection did not pass
3)
5)
7)
8)
24)
There is a $100 re-inspection fee that must be paid prior to scheduling a re-inspection by calling our office (980-314-1620) and paying with a credit card.
#3 · Water quality: pool water pH −6
pH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Pre-permit item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records spotty. No recent records for main drain checks. No total alkalinity or cyanuric acid checks for May. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Pre-permit item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some leaves on pool surface. .2537(14) Keep pool surface and pool floor free of debris. - Pre-permit item.
Tile by skimmer broken. .2537 Maintain pool wall and floor in good condition.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Water level below the skimmers. .2518(k) Water level shall be maintained to assure skimmers are operable. - Pre-permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
All three ladders loose. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New 60 foot throw rope for ring buoy. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Water below the skimmers, skimmer turned off, not able to get reading on flow meter. .2518(g) Keep flow meter operational. - Pre-permit item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Some stalls in men’s and women’s restroom with broken toilet paper dispensers or are out of toilet paper. .2526(l) Provide toilet paper and dispensers in restrooms.
Mar 6, 2023 38 demerits · 10 violations
Inspector comments: Inspection conducted with Austin.
Pump off, all skimmers tabbed off. Pool extremely dirty, some skimmer baskets full with seedlings growing in pool skimmer. Ensure that pool is closed with pool signs posted when pool is undergoing maintenance. If pool is open, must be maintained daily by a trained Certified Pool Operator and daily pool logs be maintained onsite.
Kings III not able to transfer the call to 911. Recommend submitting a ticket to Kings III to fix call box.
No diving tile by steps cracked. Maintain tiles in good condition.
Facility only has one pool closed sign on hand. .2530(e) Facility shall have pool closed signs to post at all entrances to the pool when pool is closed.
Immediate suspension issued
2)
#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Not able to locate any records for the last year. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator must maintain records onsite for at least 6 months. - Intent to suspend item.
No CPO onsite. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. Lots of pollen and leaves on pool surface. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
Skimmer tabs all closed or mostly closed. .2518(k)(3) The flow-through rate through any one recessed automatic surface skimmer shall be between 20 gallons per minute and the maximum flow the skimmer is certified for under NSF Standard Number 50. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladders loose, one endcap missing. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
48 foot throw rope for ring buoy. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Corrected. Knots removed.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pump off. .2518(b) The capacity of the circulation system shall be sufficient to clarify and disinfect the entire volume of the pool water four times in 24 hours and shall be operated 24 hours per day during the operating season. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Pump room fan not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Chemical storage room used for general storage, such as air filters and umbrella bases. Only store pool chemicals in chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Men’s restroom sinks and faucets filthy. .2526(m) Keep restrooms and fixtures clean and in good repair.
Jul 14, 2022 26 demerits · 6 violations
Inspector comments: Inspection conducted with inspector Fonlon Etienne and maintenance staff Patrick Foley.
Flow meter read ~145 GPM. Pump must operate at least 193 GPM to achieve 6 hour turnover. Corrected. VFD adjusted from 45 Hz to 55 Hz. Flow changed to ~190 GPM, which is within +/- 10% of what Blue-White flow meter can accurately read.
Faucets in restrooms do not stay on when activated, can only wet one hand at a time. Recommend repairing or replacing faucets.
Immediate suspension issued
22)
Contact Will Harrison (704-507-6824) when issues have been corrected to schedule re-inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
CPO Dylan Davis now working in Georgia. Need to have CPO certified staff that checks the pool at least daily. Patrick Foley will be new CPO, scheduled to take class next month. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
Records not properly kept. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance activities. Provide recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Four of five weirs missing. .2518(k) Install functional weirs. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy with loose beckets. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
Back gate recently raised up. Now has gaps > 2" under the gate. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Intent to suspend item.
Gate to playground broken. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone not operable. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
Old spa area where emergency phone is located is blocked off. .2530(f) Emergency phone shall be accessible to all pool users. - Immediate suspension item.
Not able to see emergency phone from most of the pool deck. .2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Pump room fan not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
May 18, 2022 12 demerits · 4 violations
Inspector comments: Inspection conducted with maintenance staff.
Tom Meyer and Dylan Davis are the new CPOs. Updated CDP.
Flow meter reading ~125 GPM. Maintain flow reading of at least 193 GPM to achieve proper turnover. - Corrected. VFD set at 49 hz. CPO adjusted to 55 hz and filters backwashed, had just vacuumed the pool this morning.
Pool has been repainted. Newly painted contrasting color bands on steps and benches were observed.
Permit items from previous inspection corrected.
Permit issued.
Paper permit will be on our website, Meckpools.Charmeck.org in 3-5 business days.
#2 · Water quality: disinfectant residual provided by −6
0.8ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected 2 ppm.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some endcaps missing. .2521 Install ladders per manufacturer instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some dry chemicals on the floor in the pump room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Mar 14, 2022 40 demerits · 10 violations
Inspector comments: Inspection conducted with Will Veliz. Due to COVID-19 precautions, inspection not signed by the operator.
Prior to 2022 permit being issued, will need to repaint pool floor, walls, and contrasting color bands.
Observed flow meter reading ~195 GPM
Recommend recalibrating chemical feeder. pH was 6.8 during today's inspection.
Immediate suspension issued
3)
22)
Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
#3 · Water quality: pool water pH −6
pH 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty, mostly with sand and other debris. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some weirs not functioning. .2518(k) Install functional weirs. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some ladders loose, two missing endcaps. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
No ring buoy on pool deck. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
Post-2010 fencing with gaps > 2" under the fence in places. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Intent to suspend item.
One gate propped open, other gates not self-closing or self-latching. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Not able to call back to Kings III call box. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Pump room fan not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Doors to pump room and chemical storage room unlocked. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
Wall between pump room and chemical storage room damaged. Maintain walls in good condition.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper or holder in one of the stalls in the men's restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Aug 13, 2021 30 demerits · 8 violations
Inspector comments: Inspection conducted with maintenance and office staff. Due to COVID-19 precautions, inspection was not signed by the operator.
Pump cavitating, very little flow in the skimmers, bubbles in return line. Recommend having pool looked at by a pool repair company.
Pump room wall heavily damaged near backwash pit. Repair and maintain in good condition.
CPO not present today, not able to test automatic chemical feeder. Ensure that automatic chemical feeder shuts off when pump shuts off.
Immediate suspension issued
3)
Contact Will Harrison (704) 507-6824 for reinspection when items have been corrected.
#3 · Water quality: pool water pH −6
pH < 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Not able to locate pool log book. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Records must be kept onsite. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty, mostly with sand and other debris. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
One skimmer basket cracked. .2518(k) Replace missing or damaged skimmer basket. - Intent to suspend item.
Most weirs stuck, missing, or damaged. .2518(k) Install functional weirs. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
All ladders loose, one missing endcaps. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with some fence sections with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Pump room fan not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Floor wet in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
Doors to pump room and chemical storage room unlocked. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
Jun 18, 2021 42 demerits · 11 violations
Inspector comments: Inspection conducted with Miguel Espinal. Due to COVID-19 precautions, inspection was not signed by the operator.
Basketball goal anchored into the pool deck at the deep end of the pool. Code Enforcement has verified it is properly bonded
Broken glass on the pool deck by the vacuum line. G.S. 130A-2(3) Maintain pool deck free of broken glass. - Corrected.
Observed cracked No Diving Marker. Recommend replacing.
Contrasting color bands fading. Recommend repainting prior to next pool season.
Permit issued
No Night Swimming
#3 · Water quality: pool water pH −6
pH 7.0. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Technician took records home with them yesterday. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Records must be kept onsite. - Corrected, operator checked chemicals today and recorded on a new sheet.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Two ladders loose. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
55 foot throw rope for ring buoy. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with two gates and some fence sections with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Corrected.
Post-2010 fencing with gaps > 2" under the fence in places. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Corrected.
#22 · Premises: emergency telephone provided −6
Phone number posted is for main office. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Vacuum cap missing. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Pump room fan not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Vacuum line not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels. - Corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper or holder in one of the stalls in the men's restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
May 12, 2021 58 demerits · 14 violations
Inspector comments: Inspection conducted with Miguel Espinal. Due to COVID-19 precautions, inspection was not signed by the operator.
Basketball goal anchored into the pool deck at the deep end of the pool. Ensure that an electrical permit is obtained with a passing Code Enforcement electrical inspection prior to permit being issued.
Inspection did not pass.
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There is a $100 reinspection fee that will need to be paid prior to scheduling a reinspection. This can be done by calling our main office (980-314-1620) and paying with a credit card.
#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Pre-permit item.
#3 · Water quality: pool water pH −6
pH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Pre-permit item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records being kept on the weekends. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Operator getting pH and Chlorine readings from chemical controller. .2535(10) Use test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Pre-permit item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Vacuum on in the pump room. Cap removed inside the pool. .2539(b) All suction outlets shall be protected by anti-entrapment cover/grates in compliance with APSP-7. - Pre-permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One skimmer basket missing. .2518(k) Replace missing or damaged skimmer basket. - Corrected.
One weir missing. .2518(k) Replace missing weirs. - Pre-permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladders loose or missing endcaps. One ladder missing top step. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
No ring buoy on pool deck. Buoy with damaged outer rope in was in storage. Observed 50 foot throw rope in good condition.
.2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Pre-permit item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fencing with two gates and some fence sections with gaps > 4" through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Pre-permit item.
Post-2010 fencing with gaps > 2" under the fence in places. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Pre-permit item.
Magnetic latch for back gate < 45" high, creating a foothold. .2528(b) Horizontals shall not be located less than 45" in height. - Pre-permit item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool deck. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone number calls back to main office. Office is not staffed during all pool hours. .2530(f) Emergency phone shall remain operable and be able to accept incoming calls. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room fan not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Pump room fan not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Light in pump room not functioning. .2533(b) Provide sufficient lighting in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Vacuum line and piping around pump not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper or holder in one of the stalls in the men's restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Faucets in restrooms do not stay activated long enough to wash hands. Have to wash one hand at a time. .2526(m) Keep restrooms and fixtures clean and in good repair.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ARWEN VISTA” or State ID 2060530606). Inspection type (routine vs. follow-up) is not published in the county's data.