24demerits
COURTYARD MARRIOTT WAVERLY
6319 PROVIDENCE FARM LN, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530610
Latest result24 demerits
Last inspectedSep 28, 2026
Inspections on record12
On record sinceSep 28, 2021
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 28, 2021Lower is betterSep 28, 2026
Inspections & violations
Sep 28, 2026 24 demerits · 5 violations
Inspector comments: Conducted inspection with CPO and manager Angela. Immediate suspension issued for pool water temperature and emergency phone. Pool must close. Call EHS Devon when items are corrected and ready to re open. 7049981122
NOTE: - NO FURNITURE AROUND POOL DUE TO REQUIRED 5 FT. DECK CLEARANCE. APPROVED RESTROOM LOCATED TO RIGHT OF EGRESS FROM POOL.
Const. Date: 5/14/2021 Rope Length: 21'
#4 · Water quality: water temperature of heated pool −6
.2535(12) Maintain pool temperature at 90 F or below.
Temperature observed at 102. Operator unable to lower temperature to 90 or below. Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity.
A couple missing entries for weekly CA and TA. All other records intact and consistent. Ensure consistent weekly CA and TA records. No permit action.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Ring buoy rope too long. Operator shortened to approved 21’ length. No permit action.
#22 · Premises: emergency telephone provided −6
.2530 Emergency phone shall either audibly ring or answer automatically when phone number for phone is dialed.
Posted phone number out of service. Phone has new number. Manager updated signage to reflect updated number.
.2530(f) Emergency notification systems (monitoring services) must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer the phone number and address for the phone to 911.
911 has incorrect out of service number on file for emergency phone. New number must be registered with local 911. Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Chemicals stored in heater room and pump room. Move to designated chemical storage room.
Jan 29, 2026 16 demerits · 3 violations
Inspector comments: Inspection completed with Tito Lealleal.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.2ppm. CDI- adjusted using tablet feeder to 1.0ppm.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 8.0. CDI- adjusted to 7.2.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter bobber stuck.
Sep 30, 2025 12 demerits · 2 violations
Inspector comments: Inspection completed with Adrian Leal and Angela Shell present.
Permit suspension issued for high pH (above 8.4) and water temperature above 90.0F. Once these items are corrected contact Eli Freese at 704.621.2298 to verify and reopen pool.
Note- maintenance staff indicated the automatic liquid chlorination system is intermittently turned on and off throughout the day because it is not working properly. EHS informed staff that the chlorinator must remain on AT ALL TIMES. The tablet chlorinator that is on site may be used in lieu of the liquid system if preferred by the establishment.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH above 8.4. Permit suspended.
#4 · Water quality: water temperature of heated pool −6
.2535(12) Maintain pool temperature at 90 F or below. Observed water temperature at 91.7. Permit suspended.
Feb 18, 2025 16 demerits · 3 violations
Inspector comments: Inspection completed with Leyla Karacan present.
Permit suspended for pH at 8.4 (maintain between 7.2 and 7.8) and emergency phone non-operational. Once items are corrected, contact Eli Freese at 704.621.2298 to verify and reopen pool.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.4. Permit suspended.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non operational. Permit suspended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational.
Oct 2, 2024 20 demerits · 4 violations
Inspector comments: Inspection completed with Juan Rubio present.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 8.4. CDI- adjusted to 7.4 via acid feeder.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed total alkalinity not being recorded at least once a week for September, 2024. Ensure total alkalinity is recorded at least once weekly.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope detached from ring buoy. CDI- rope reattached and at required length.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational.
Jan 31, 2024 0 demerits · 0 violations
Inspector comments: Inspection completed with Tito Leal and Sonia David-Rivera present.
Note: observed minor crack in ring buoy. Replace ring buoy prior to next inspection or permit action may be taken.
No violations were recorded for this inspection.
Oct 11, 2023 14 demerits · 3 violations
Inspector comments: Inspection completed with Tito Leal and Sonia David-Rivera present.
Pool permit immediately suspended due to chlorine below 1.0ppm. Contact Eli Freese at 704.621.2298 once chlorine is corrected to verify and reopen pool.
An intent to suspend the permit will be issued if the following are not fixed upon return visit:
1. Windows opening greater than 4 inches.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.3 ppm. Pool permit immediately suspended.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Observed windows opening greater than 4 inches. Correct.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-functional flow meter.
Feb 15, 2023 2 demerits · 1 violation
Inspector comments: Inspection completed with Angela Shell present.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed shower water at 122F at pool deck. Ensure shower water does not exceed 110F.
Nov 15, 2022 14 demerits · 3 violations
Inspector comments: Inspection conducted with GM, Layla Karacan.
30 day intent to suspend issued due to incomplete/missing record keeping.
EHS will return within 30 days to evaluate records for completion. Contact Hope McIntosh at 980-229-7549 with any questions.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm.Chlorine at .8ppm. CDI - cl corrected to 1.0 during inspection
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed missing weekly alkalinity and cyanuric acid records. Observed no records documented since 11/11/22.
Repeat. Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Observed folding chairs within 5 feet of pool. Observed thick black mat at edge of pool entrance - possible trip hazard. CDI - items removed.
No furniture may be around the pool due to limited deck clearance. This is a condition of the permit. Continuing to allow furniture placement around the pool perimeter may result in permit action.
Feb 3, 2022 8 demerits · 2 violations
Inspector comments: Inspection completed with Leyla Karacan present. No signature due to COVID.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. General manager Leyla could not locate records for month of February. Facility had records for previous months that were adequate.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Observed folding chairs within 5 feet of pool. CDI- furniture was removed.
Nov 2, 2021 0 demerits · 0 violations
Inspector comments: Inspection completed with Leyla Karacan present. No signature due to COVID.
Observed 2 days of records missing for month of October. Ensure records of pool water quality are maintained daily.
No violations were recorded for this inspection.
Sep 28, 2021 6 demerits · 2 violations
Inspector comments: Onsite visit to pool for return construction and operating permit. Aaron Fendel present during the inspection. Construction final passed. Items corrected during inspection. Repair has been made to chlorinator and backflow prevention device installed on hose bib in restroom. An unannounced follow-up inspection will be conducted by Environmental Health within 30 days of permit issuance. Permit issued for night swimming approval. All holds have been released in the system.
Pool Capacity - 19
Note: Approved restroom is located to right of egress from the pool.
Permit Restriction - No furniture around pool due to required 5 ft. deck clearance.
Pool Width - 14 ft.; Rope Length - 21 ft.; Max Depth - 4 ft.
Pentair Challenger CHII-NI-3/4F, 3/4 hp pump with (2) Starguard 500120 drain covers. EQ line plugged in skimmer.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One window with limiter bent. Bent back into place during inspection so window limited at 4".
#26 · Equipment room: valves and pipes identified by color codes or labels −2
No labeling on piping. Corrected with sharpie marker during inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COURTYARD MARRIOTT WAVERLY” or State ID 2060530610). Inspection type (routine vs. follow-up) is not published in the county's data.