20demerits
INSPIRE AT ROYAL PARK
4101 GLENLOCH CIR, Matthews, NC 28105
Year-Round Swimming Pool · NC permit/State ID 2060530670
Latest result20 demerits
Last inspectedOct 19, 2026
Inspections on record10
On record sinceAug 16, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Aug 16, 2022Lower is betterOct 19, 2026
Inspections & violations
Oct 19, 2026 20 demerits · 5 violations
Inspector comments: 30 Day Intent to Suspend (ITS) items to verify include gates self-closing, self-latching, records, including weekly cyanuric acid and weekend checks, flow meter operational.
“W” ITS status
Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Salt not approved as primary chlorination.
No night swimming. Pool not heated
Inspection with Darwin Rodriguez
#3 · Water quality: pool water pH −6
PH 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8. Operator corrected to 7.6.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekend entries and weekly cyanuric acid.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity.
*permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Two gates not closing or latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational.
.2518(g) Keep the flow meter operational.
*permit item
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Glass soap dispensers in restrooms.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Feb 11, 2026 4 demerits · 1 violation
Inspector comments: Inspection completed with Reender Pozo Forteza present.
Permit condition - salt not approved for primary chlorination.
Note- ring buoy beginning to show signs of wear but still has structural integrity. Recommend replacing within 6 months to 1 year or sooner if necessary.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no cyanuric acid recordings in log book for January or February 2026. Ensure this is checked and recorded at least once per week.
Sep 18, 2025 14 demerits · 3 violations
Inspector comments: Inspection completed with Reender Pozo Forteza present.
Permit condition - salt not approved for primary chlorination.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 8.0. CDI- adjusted to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no cyanuric acid recordings in log book for August or September 2025.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed one gate not self-closing. CDI- repaired.
Apr 1, 2025 8 demerits · 2 violations
Inspector comments: Inspection completed with Reender Forteza present.
Intent to suspend permit issued for gate with greater than 1/2 inch openings within 18 inches of push bar. Correct within 30 days.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Observed holes in gate greater than 1/2 inch within 18 inches of push bar. Intent to suspend permit issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational.
Oct 24, 2024 12 demerits · 2 violations
Inspector comments: Inspection completed with Reender Forteza present.
Permit suspended due to non operational emergency phone. Once repaired/replaced, contact Eli Freese at 704.621.2298 to verify and reopen pool.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. CDI- adjusted to 7.8.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non operational. Permit suspended.
Mar 21, 2024 0 demerits · 0 violations
Inspector comments: Inspection completed with Reender Forteza present.
Observed ring buoy beckets beginning to deteriorate. Replace within 30 days or permit may be suspended.
No violations were recorded for this inspection.
Sep 14, 2023 20 demerits · 4 violations
Inspector comments: Inspection completed with Reender Forteza present.
Intent to suspend permit issued for inadequate record keeping. Observed no records being kept on weekends. Correct within 30 days or permit may be suspended.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.0. CDI- adjusted to 7.4.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no record keeping for weekends while pool is open. Ensure records are taken daily when pool is in operation. Intent to suspend permit issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed phone capable of receiving calls but incapable of dialing out or connecting with 911 services. CDI- telephone replaced and is functioning properly at time of use.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
Apr 18, 2023 10 demerits · 2 violations
Inspector comments: Inspection completed with Reender Pozo.
Intent to suspend permit issued for distance underneath fencing on retention wall side greater than 2 inches (4 inches). Correct by 4/30/2023 or the pool permit will have expired and the pool will have to close. Contact Eli Freese at 704.621.2298 once corrected to make a site visit and verify.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.2. CDI- adjusted to 7.3.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed distance between bottom of fencing and ground at 4 inches on side of retention wall. Intent to suspend permit issued. Correct within 30 days. If not corrected by 4/30/2023, the annual pool permit will have expired and the pool will have to close.
Sep 1, 2022 8 demerits · 2 violations
Inspector comments: Observed one rules sign to have the required letters less than 1” and one sign to have letters right at 1”. Ensure that proper signs with proper letter height are maintained.
Heater was off.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535 (4) Maintain cyanuric acid at or below 100 ppm.
Observed gaps in the log record. Observed no entries for the weekends. The log book must be kept with records for each day the pool is open. The CPO must visit the pool everyday the pool is open. No permit action taken. -C.D.I. By instruction.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing out of 4 total skimmers. No Permit action taken. Replace the weir.
Aug 16, 2022 0 demerits · 0 violations
Inspector comments: Observed no non compliant conditions.
Pool permit issued.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “INSPIRE AT ROYAL PARK” or State ID 2060530670). Inspection type (routine vs. follow-up) is not published in the county's data.