14demerits
PROVIDENCE ROW APARTMENTS II - POOL
5355 PINEHURST PARK DR, Charlotte, NC 28211
Year-Round Swimming Pool · NC permit/State ID 2060530721
Latest result14 demerits
Last inspectedOct 8, 2026
Inspections on record6
On record sinceMar 12, 2024
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Mar 12, 2024Lower is betterOct 8, 2026
Inspections & violations
Oct 8, 2026 14 demerits · 4 violations
Inspector comments: Heater off. No night swimming.
Automatic feeder not being used at time of inspection, ensure it turns off with pump when/if used.
Pump shall run at 3450 RPM, flow between 133-230 gpm. Salt not approved as primary.
Emergency phone number labeling starting to peel away. Repair signage before illegible.
Inspection with Eric Oakley and elbio rosario
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Weekly cyanuric acid and total alkalinity missing from records. Cyanuric acid over 100 ppm at time checked during inspection.
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity. Maintain cyanuric acid 100 ppm and below. Operator checked, corrected and educated on lowering cyanuric acid. Lack of severity does not warrant permit action at time time.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Umbrellas within 6 ft of pool.
.2522(a) Provide 6 ft of clear walking space around the outdoor pool at all times. Operator moved and corrected.
#18 · Premises: lifeguards present or warning signs posted −4
Signage with correct lettering and wording missing from pool enclosure.
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
.2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. Operator had in chemical storage and posted in pool enclosure. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items within 3 ft of equipment.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Apr 8, 2026 16 demerits · 3 violations
Inspector comments: Inspection completed with Jovany Rivera present.
Note- intent to suspend permit issued for inadequate record keeping. Eli Freese will make a return visit in 30 days to verify record keeping.
Permit conditions - Filtration pump shall be run at 3450 RPM or flow meter shall remain operable with flow at 133GPM to 230GPm to meet turnover and flow restriction of return pipe sizing.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed initial chlorine reading at 0.6ppm. CDI- corrected to 3.0ppm using tablet feeder.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed missing main drain safety checks and total alkalinity recordings. Ensure drain checks are recorded daily and total alkalinity is recorded at least once weekly. Intent to suspend permit issued. Correct within 30 days or permit may be suspended.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw ropes connected to both ring buoys in poor repair. Both ropes broke apart while handling during inspection. CDI- new rope attached at correct length and in good repair.
Sep 9, 2025 14 demerits · 3 violations
Inspector comments: Inspection completed with Elbio (maintenance) present.
Intent to suspend permit issued for missing fountain cap on pool deck and openings in gate greater than 1/2 inch within 18 inches of push bar. Correct items within 30 days or permit may be suspended. Contact Eli Freese at 704.621.2298 with questions.
Permit conditions/restrictions:
1. Pump shall be run at 3450 RPM or flow meter shall remain operable with flow at 133GPM to 230GPM to meet turnover and flow restriction of return pipe sizing.
2. Salt not approved as primary chlorination.
3. Additional chemical storage room shared with spa chemical storage room.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible. Observed one body hook on telescoping pole. CDI- hook affixed to non telescoping pole.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Observed one gate where plexiglass plate is damaged and has created an opening greater than 1/2 inch. Intent to suspend permit issued. Repair within 30 days.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed missing fountain cap cover. Intent to suspend permit issued.
Mar 27, 2025 4 demerits · 1 violation
Inspector comments: Inspection completed with Nick Jeffries in maintenance.
Intent to suspend permit issued for inadequate record keeping. Correct within 30 days or permit may be suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no main drain safety checks being logged daily. Intent to suspend permit issued.
Oct 15, 2024 20 demerits · 4 violations
Inspector comments: Inspection completed with Nick Teal present.
Intent to suspend permit issued for greater than 1/2 inch gaps within 18 inches of push bar on one of the gates to enter pool deck; and inadequate record keeping. Correct within 30 days or permit may be suspended.
Observed phone with faint audible ring back when receiving incoming calls. Repair or replace.
Observed pump not set at 3450 RPM as required in permit. CDI- pump setting adjusted to 3450RPM.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.4. CDI- adjusted to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no record keeping for September, 2024. Intent to suspend permit issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Observed no barrier between vertical spaced slats on gate so push bar is accessible within 18 inches. Intent to suspend permit issued.
#22 · Premises: emergency telephone provided −6
Observed emergency phone with faint audible ring when receiving incoming calls. Phone must audibly ring when receiving incoming calls. Correct within 30days.
Mar 12, 2024 0 demerits · 0 violations
Inspector comments: No paper towels toilet paper or soap. Corrected during inspection.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PROVIDENCE ROW APARTMENTS II - POOL” or State ID 2060530721). Inspection type (routine vs. follow-up) is not published in the county's data.